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Top Customer Success Jobs in Des Moines, IA

9 Days AgoSaved
Remote
Des Moines, IA
Mid level
Mid level
Information Technology • Security • Software
The Customer Success Manager ensures a premier client experience, monitors client utilization, addresses issues, and maintains relationships to enhance satisfaction and retention.
Top Skills: GainsightExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft WordSaaSSalesforce
9 Days AgoSaved
Remote
Des Moines, IA
80K-90K Annually
Senior level
80K-90K Annually
Senior level
Software
As a Customer Success Manager, you will guide educators in utilizing Edmentum solutions, ensuring customer success from onboarding through renewal, and promoting engagement with district leaders.
Top Skills: Data AnalysisEducation Technology
9 Days AgoSaved
Remote
Des Moines, IA
125K-150K Annually
Mid level
125K-150K Annually
Mid level
Artificial Intelligence • Security
As a Growth Customer Success Manager, you'll enhance customer experiences, manage enterprise accounts, drive adoption, and collaborate with cross-functional teams to ensure customer satisfaction and business growth.
Top Skills: Advanced Analytics ToolsCrm ToolsCustomer Engagement Platforms
9 Days AgoSaved
Remote
Des Moines, IA
107K-140K Annually
Senior level
107K-140K Annually
Senior level
Security • Cybersecurity
Manage Customer Success operations by optimizing processes, analyzing data for insights, and providing tools for team efficiency in a SaaS environment.
Top Skills: Ai-Powered WorkflowsAsanaDatabricksExcelGainsightGongGoogle SheetsPendoSalesforce SuiteSigmaSmartsheetTableauTaskray
9 Days AgoSaved
Remote
Des Moines, IA
60K-75K Annually
Junior
60K-75K Annually
Junior
Other • Financial Services
As a Customer Success Manager, you'll enhance customer experiences, drive product adoption, analyze data for proactive solutions, and manage client relationships to mitigate churn and foster growth.
Top Skills: Analytics PlatformsCRMEmail Marketing ToolsMicrosoft Office SuiteSlack
9 Days AgoSaved
Remote
Des Moines, IA
55K-75K Annually
Junior
55K-75K Annually
Junior
Edtech • Software
As a Client Success Specialist, you will manage inbound customer support, helping districts with product adoption, resolving issues, and collaborating with teams to improve customer experience. You will also analyze support trends and engage with your accounts throughout the year.
Top Skills: Ai ToolsIntercom
Reposted 9 Days AgoSaved
Remote
Des Moines, IA
113K-174K Annually
Expert/Leader
113K-174K Annually
Expert/Leader
Cloud • Software
The Director will lead a team of Customer Success Managers, focusing on maximizing customer investment in Five9 solutions, managing priorities, and reducing churn.
Top Skills: Cloud Contact Center SoftwareSaaS
Reposted 9 Days AgoSaved
Remote
Des Moines, IA
85K-95K Annually
Mid level
85K-95K Annually
Mid level
Information Technology
The Client Success Manager drives long-term partnerships, retention, and revenue growth by managing executive-level client engagement and ensuring alignment of technology strategy and business priorities.
Top Skills: Cloud ServicesCRMCybersecurityIt
Reposted 9 Days AgoSaved
Remote
Des Moines, IA
120K-140K Annually
Mid level
120K-140K Annually
Mid level
Information Technology • Software
The Customer Success Manager - VMware onboarding customers, guiding them through product lifecycles, maintaining relationships, analyzing usage data, and ensuring customer satisfaction and growth.
Top Skills: Microsoft Dynamics AxExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft WordVMware
Reposted 9 Days AgoSaved
Remote or Hybrid
Des Moines, IA
125K-145K Annually
Senior level
125K-145K Annually
Senior level
Healthtech • HR Tech • Software
Manage key client relationships within Pharmacy Benefit Management, ensuring high-quality service delivery, client satisfaction, and issue resolution. Lead client meetings and support implementation efforts.
Top Skills: ExcelGoogle SheetsGoogle SlidesPowerPoint
Reposted 9 Days AgoSaved
Remote
Des Moines, IA
75K-85K Annually
Mid level
75K-85K Annually
Mid level
Software
Manage a portfolio of advertisers, drive campaign success, and maintain client relationships. Advise on strategy, generate reports, and lead client meetings.
Top Skills: Digital Marketing
Reposted 10 Days AgoSaved
Remote
Des Moines, IA
90K-110K Annually
Mid level
90K-110K Annually
Mid level
Healthtech
Lead a blended team driving customer adoption, retention, and operational excellence. Engage directly with customers, oversee technical operations, and champion continuous process improvements.
Top Skills: AtlassianConfluenceJIRASalesforceZendesk
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Reposted 10 Days AgoSaved
Remote
Des Moines, IA
128K-192K Annually
Senior level
128K-192K Annually
Senior level
Cloud • Information Technology • Insurance • Software • Analytics
The Customer Success Manager will drive customer engagement and satisfaction, create strategic plans, and foster partnerships to maximize Guidewire's value for clients.
Top Skills: AICloud TechnologiesGuidewire Insurancesuite
Reposted 10 Days AgoSaved
Remote
Des Moines, IA
100K-180K Annually
Mid level
100K-180K Annually
Mid level
Enterprise Web • Mobile • Other • Professional Services • Software • App development
The Customer Success Manager will manage customer relationships, drive renewals and expansions, engage with stakeholders, and ensure customer goals align with product value, while maintaining high retention rates.
Top Skills: SaaS
Reposted 10 Days AgoSaved
Remote
Des Moines, IA
Entry level
Entry level
Software
The Customer Success Specialist at Tekambi will manage client relationships, assist in onboarding, provide support, and identify upsell opportunities, ensuring customer success and satisfaction with the platform.
Top Skills: APIsExcelMS OfficeMySQLPHPZoho Crm
Reposted 10 Days AgoSaved
Remote
Des Moines, IA
100K-140K Annually
Senior level
100K-140K Annually
Senior level
Real Estate • Software
The Senior Manager of Customer Success leads operations, fosters team motivation, creates retention strategies, maintains client relationships, and analyzes performance data.
Top Skills: Crm SoftwareFreshdeskGo High Level
Reposted 10 Days AgoSaved
Remote or Hybrid
Des Moines, IA
110K-150K Annually
Senior level
110K-150K Annually
Senior level
Cloud • Digital Media • Enterprise Web • Marketing Tech • Software
The Senior Technical Account Manager oversees customer relationships, driving engagement, onboarding, AI enablement, and business outcomes using ClickUp's platform.
Top Skills: AIAutomationClickupIntegrations
Reposted 10 Days AgoSaved
Remote
Des Moines, IA
105K-125K Annually
Senior level
105K-125K Annually
Senior level
Healthtech • Information Technology
Manage post-sales client relationships, focusing on adoption and satisfaction while leading a small team. Analyze data for strategic insights and foster cross-functional collaboration.
Top Skills: ConfluenceExcelHubspotJIRAPowerPointSalesforceSQL
Reposted 10 Days AgoSaved
Remote
Des Moines, IA
85K-95K Annually
Mid level
85K-95K Annually
Mid level
AdTech
The Customer Success Manager will retain and grow revenue from adtech partners, support campaign execution, and drive adoption of the AU metric, working closely with Sales and Analytics teams.
Top Skills: Cm360Dv360Extreme ReachGoogle WorkspaceIndex ExchangeInnovidMagniteMS OfficePubmaticTtd
Reposted 10 Days AgoSaved
Remote
Des Moines, IA
Mid level
Mid level
Healthtech • Internet of Things • Hospitality • Telehealth
Act as technical customer advocate: troubleshoot issues, resolve root causes, assist engineering and CSMs, develop and improve internal tools and documentation, own product areas, and participate in weekend on-call rotations to ensure excellent customer outcomes.
Top Skills: Ci/CdCloud TechnologiesDnsMonoreposNext.JsReactServerless
Reposted 10 Days AgoSaved
Remote
Des Moines, IA
100K-130K Annually
Senior level
100K-130K Annually
Senior level
Fitness • Healthtech
Lead and grow a portfolio of client accounts, ensuring successful onboarding, implementation, retention, and renewals. Manage and mentor client success managers, analyze performance data, identify risks and growth opportunities, coordinate cross‑functional teams, and deliver actionable reporting to improve client outcomes and program adoption.
Top Skills: ExcelPowerPoint
Reposted 10 Days AgoSaved
Remote
Des Moines, IA
198K-233K Annually
Senior level
198K-233K Annually
Senior level
Software
Lead a team of CSMs for Vanta's largest customers, focusing on retention, strategic ownership, data-driven outcomes, and GRC expertise. Collaborate cross-functionally and model leadership in ambiguity.
Top Skills: Grc
Reposted 10 Days AgoSaved
Remote
Des Moines, IA
140K-200K Annually
Mid level
140K-200K Annually
Mid level
Information Technology • Security • Cybersecurity
As a Customer Success Open Authorization API Engineer, you'll design and implement API integrations, engage with customers, and deliver enablement sessions to enhance their capability in using the Veza platform.
Top Skills: AWSAzureGCPLinuxPythonRest ApisSQLWindows Server
Reposted 10 Days AgoSaved
Remote
Des Moines, IA
130K-165K Annually
Senior level
130K-165K Annually
Senior level
Healthtech
The Senior Director of Customer Success at Limber Health will manage large client accounts, drive growth through upselling, and lead a team focused on client satisfaction and success.
Top Skills: Digital Health SolutionsEmr Integrations
Reposted 10 Days AgoSaved
Remote
Des Moines, IA
Senior level
Senior level
Software
Lead strategic customer relationships for enterprise healthcare accounts: onboard, drive adoption, ensure retention and expansion, manage renewals and negotiations, deliver technical guidance on integrations and reporting, and funnel customer feedback into product and cross-functional teams.
Top Skills: APIsCRMReportingSalesforceSalesforce DashboardsSalesforce FlowSalesforce Process BuilderSalesforce ReportsSalesforce Workflows
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