Top Technical Support Jobs

The Technical Support Representative communicates with customers to resolve technical issues, conduct training for call center agents, and optimize service processes.

The RSA Senior Designated Support Engineer serves as a technical expert for key customers, providing advanced support and guidance on identity management solutions and optimizing customer environments.

The Technical Account Specialist will provide support to Zenoti customers, focusing on product support, issue resolution, and training while coordinating with a global team.

The Senior Technical Support Engineer provides expert hardware support for Onto Innovation tools, develops support plans, and trains Field Service Engineers while traveling 40% domestically and internationally.

First point of contact for customers and distributors, handling high-volume phone and email inquiries about orders, shipping, contracts, warranties, basic troubleshooting, RMAs, and directing users to resources. Use Five9 and CRM Dynamics to log tickets, collaborate cross-functionally, and support non-technical product, service, and process questions while maintaining organized, timely, and professional communication.

Serve as escalation point for complex Microsoft 365 and endpoint issues, triage and resolve production-impacting problems, administer M365 tenant and related services, create documentation and training, support onboarding and device management, and contribute to projects and process improvements across cloud and endpoint environments.

As a Technical Support Engineer, you'll provide first line support to users, troubleshoot issues, guide product usage, and enhance documentation.

As a Named Technical Support Engineer, you'll be the key technical contact for a single enterprise customer, ensuring optimal use of Roboflow's computer vision platform through relationship building, troubleshooting, and enabling customer workflows.

The Technical Support Specialist monitors applications, resolves customer issues, and supports website events, requiring independent work and critical thinking skills.

The Technical Support Specialist monitors 24/7 applications, resolves customer issues, conducts quality assurance, and reports on performance. Willingness to work non-traditional hours required.

The Technical Support Specialist monitors 24/7 applications, resolves customer issues, and supports website events, requiring high problem-solving skills and independence.

The Director of Technical Support will lead the Technical Support Engineering team, defining strategies and improvements for customer experience, complex issue resolutions, and team development in a SaaS environment.

The Technical Support Claims Coordinator supervises staff, streamlines claims processing, provides technical direction, resolves claims issues, and trains employees.

Provide first-line technical support over Slack and Pylon, debug integrations, write custom scripts, work with the API, capture product feedback for Product and Engineering, collaborate with Customer Success and Engineering, and help expand support processes.

As a Principal Technical Support Specialist, you resolve complex customer issues, act as an escalation point, mentor peers, and drive process improvements.

Provide technical expertise and product support to internal and external customers, assist sales with order processing and upsell opportunities, review project specifications and drawings, log interactions in Salesforce, deliver technical training to sales, and support restricted product lines (JCI FX, Honeywell Niagara, Tridium, Prolon).

The QA Specialist provides quality support for onboarding new clients and ensures compliance with QA principles in a regulated manufacturing environment, including the review of documentation and supporting project timelines.

The Senior Technical Support Engineer provides advanced technical assistance, troubleshooting complex issues for customers, mentoring junior engineers, and improving processes in a fast-paced environment.

The IT Specialist will manage technology infrastructure and operations, provide technical support, monitor system performance, and collaborate on IT projects.

The IT Support Specialist manages system infrastructure, coordinates IT activities, resolves technical issues, and supports software installation and maintenance.

Provide technical support for CloudReady to US and European education and enterprise customers by troubleshooting issues, managing cases, and ensuring customer satisfaction.

The Applications Specialist will solve technical problems, provide product training and support, and communicate effectively with customers while traveling 50% of the time.

The role involves resolving customer issues by coordinating with various teams, recommending solutions, and analyzing sales performance while keeping customers informed.

Serve as first-line technical support for customers: triage and resolve tickets, create and refine product rules, monitor product performance with SQL/Hex/dashboards, escalate complex issues to Engineering/Data, and document troubleshooting processes.

Provide technical support for DDP CVD products, resolve escalations, develop troubleshooting guides, and coach field engineers. Collaborate with engineering teams to improve product performance and support NPI development.