Top Technical Support Jobs

Lead cyber technical analysis and targeting efforts using classified and open‑source data. Coordinate between requirement holders and procurement, plan and execute HUMINT and technical projects, prepare senior review materials, and manage multiple concurrent tasks in fast‑paced environments.

Act as a senior technical resource for sales, distributors, and customers: troubleshoot escalated issues, specify product fit, create assemblies, review CAD, perform discovery and onsite support, train others, assist Engineering and oversee lower-level support, deliver technical presentations, and manage projects with account managers.

Contract reviewers will remotely assess GLOBALG.A.P. audit reports for technical accuracy, scheme compliance, evidence-backed conclusions, and proper handling of non-conformances, providing clear bilingual (English/Spanish) feedback to support certification decisions.

Provide technical support to customers for hardware and software issues, diagnose problems, and escalate unresolved issues. Assist in training users and coordinate software updates.

Provide Tier-3 product support and lead resolution of high-priority incidents for enterprise laboratory applications. Deliver onsite troubleshooting for lab devices and networked equipment, perform root cause analysis, coordinate with Development/DBA/Cloud/vendor teams, support releases and hypercare, and monitor ticket queues to meet SLAs.

The Technical Product Support Specialist II manages complex technical inquiries for ZOLL products, providing advanced troubleshooting, collaboration across teams, and contributing to knowledge base improvements.

The Tech Support L1 role involves providing basic technical assistance and support for incoming queries and issues related to software, hardware, and other tech products.

Provide high-touch technical support and troubleshooting for Trend AI products (on‑prem and SaaS), resolve complex customer issues, interface with engineering, set up lab environments, mentor junior engineers, participate in projects and on‑call rotations, and maintain knowledge of current and beta product releases.

The Technical Lead will provide production support, troubleshoot issues, and implement fixes while on call for resolution of production problems.

The Senior Support Engineer will provide technical support, work on monitoring and alerting systems, and lead incident response for critical issues related to OpenAI's API.

As an Associate Engineer in Tech Support at Nagarro, you will assist in solving technical challenges and work with advanced technologies in a dynamic team environment.