Top Technical Support Jobs

Supports cyber intelligence customers by reviewing selectors, analyzing classified and unclassified sources, conducting internet research, producing targeting packages, and identifying technical leads. The role manages customer relationships, negotiates project taskings, analyzes intelligence collection, reviews communications traffic, and communicates concise technical findings to both technical and non-technical audiences.

Supports cyber intelligence customers by reviewing tasked selectors, researching internet and classified data, analyzing cyber targeting information, and producing targeting packages. The role manages customer relationships, negotiates project taskings, identifies technical leads, reviews communications traffic, and communicates concise findings to technical and nontechnical audiences. Requires substantial remote Computer Network Exploitation targeting experience, a bachelor's degree or equivalent experience, U.S. citizenship, and an active TS/SCI clearance with polygraph.

Supports cyber intelligence missions by reviewing selectors, analyzing classified and unclassified sources, conducting internet research, identifying technical targeting information, and producing targeting packages. Manages customer relationships, negotiates project taskings, reviews communications traffic, and communicates concise technical findings to technical and non-technical audiences. Requires extensive remote Computer Network Exploitation targeting experience, advanced intelligence-analysis tools, and TS/SCI clearance with polygraph.

Provide front-line technical support and onboarding for a proprietary SaaS platform within a defined US region. Troubleshoot mobile and desktop issues, document resolutions, train users, assist with implementations, test upgrades, maintain support documentation, collaborate with product and 24/7 service teams, and handle PHI in compliance with HIPAA.

Lead ETF capital markets strategy and liaise with market participants to support issuer onboarding, implementation, trading, and distribution strategy. Develop training, models, and documentation, assess client operational and technology capabilities, and drive thought leadership and automation initiatives while partnering with business development, legal, compliance, and solutions teams.

The Director is responsible for providing technical accounting support, ensuring compliance with accounting standards, and interacting with senior management on accounting topics and business initiatives.

Supports growth of the Bosch Public Address and Voice Alarm portfolio through technical pre-sales, market development, project support, and go-to-market execution. Provides system architecture, design reviews, solution validation, bid documentation, commissioning support, and technical issue escalation. Acts as a subject matter expert for sales teams and partners, develops training and value propositions, captures customer feedback, supports certification efforts, and represents the portfolio at industry events. Travel of up to 25% is required.

Provides technical support for elevator components and systems by troubleshooting mechanical, electrical, and product-performance issues. Assists customers and field technicians with installation, operation, maintenance, repairs, and replacement parts. Documents cases, coordinates with Engineering, Quality, Manufacturing, and Sales, supports warranty evaluations and training, develops technical documentation, and identifies recurring issues for continuous improvement. Occasional travel to customer sites or company locations is required.

Provide deep technical product knowledge and demonstrations, respond to RFPs/RFIs and security questionnaires, build proofs of concept and sales enablement materials, run webinars and trainings, collaborate cross-functionally to solve customer problems and drive sales. Writing and public-speaking intensive; frequent client-facing demos and up to ~25-30% travel.

Provide remote technical support to dealership technicians for maintenance and repair of material handling equipment. Diagnose root causes, deliver guided diagnostics using technical documentation and tools, escalate complex issues with clear documentation, recommend product improvements based on field data, and collaborate with Sales, Product, Training, Legal, and Warranty teams to improve customer experience.

Provides advanced pre- and post-sales technical support for digital copiers and printers, mentors and trains staff, monitors team performance, troubleshoots complex connectivity and hardware/software issues, creates documentation and training materials, oversees lab equipment and software testing, and acts for the manager as needed.

Provide advanced technical support and escalation management for customer equipment, including installations, calibration, alpha/beta site testing, ECO reviews, performance reporting (MTBF/MTBI/Availability), documentation (CENs, BKMs), and driving field implementation and improvements.

Author, edit, and quality-review technical publications (IETMs, maintenance and operations manuals). Acquire subject knowledge via interviews/observations, prepare illustrative materials, ensure compliance with Mil-STD and Spec1000D, and support customer verification events.

Provide SharePoint development, workflows, data management, document/repository administration, reporting and metrics for USCG OPC program. Maintain version-controlled documents, respond to rapid data calls, monitor content, generate standardized reports and support dashboards, briefings, and lessons-learned activities.

The Technical Support Engineer will aid top customers by debugging issues, providing architecture guidance, handling incidents, and creating documentation. Strong technical and customer-facing skills are necessary.

Provide third-level hardware and software escalation and field support for semiconductor equipment, drive failure analysis and ECOs, support alpha/beta site installs and calibration, generate performance reports (MTBF/MTBI/Availability), create technical documentation and training, and ensure field implementation and customer communication.

Provide frontline operational support for a global cloud gaming platform: triage and resolve tickets, perform routine maintenance, maintain SOPs and documentation, escalate incidents, collaborate with engineering, and identify automation and process improvements to meet SLAs.

Provide technical support for security devices and cloud deployments by analyzing packet captures and configurations, troubleshooting L2-L7 networking and routing issues, running remote sessions, recreating issues in lab environments, and collaborating with engineering to verify workarounds/fixes.

Provide bilingual (Spanish/English) technical integration support to customer developers integrating NMI payment APIs/SDKs into POS, mPOS, or e-commerce systems. Troubleshoot issues, maintain local implementations, create/update documentation, act as an internal technical contact, and contribute to projects to ensure customers go live successfully.

Seeking a Technical Consultant to support Manufacturing with .Net and Proficy experience. Responsibilities include production support, development, and delivering technical project requirements.

Manage equipment and inventory databases for 567+ accountable items; enforce logistics and TMDE/PMI/TO compliance; produce reports, track acquisitions, manage CTK/tool control, support classified/COMSEC equipment via SIPRNet, and provide surge support and AED coordination.

The Tier II Support Engineer will troubleshoot and resolve IT issues, provide on-site support, handle software installations, and offer helpdesk assistance.

As a Senior Technical Support Engineer, you will troubleshoot complex technical issues, ensure customer success, improve support processes, and mentor junior engineers.

Provide front-line technical support for Vagaro's web platform and hardware via phone, chat, and email. Troubleshoot, document, escalate issues, meet SLAs/KPIs, create support content, and assist with technical escalations and retention efforts.

Provide enterprise-level technical support for Cribl Stream and related observability products: diagnose, troubleshoot, escalate, document solutions, participate in real-time support channels, and perform on-call duties to ensure customer success.