Top Technical Support Jobs

Provide high-touch desktop and endpoint support for C-level executives, manage audio-visual and conferencing readiness, validate SCCM/MECM deployments, maintain endpoint security, mentor onsite support staff, document runbooks, and coordinate escalations with infrastructure and security teams.

Author, revise and manage technical publications and data packages (CFTO/LSAR/EFT/IETM). Coordinate document change requests, verification, translations, indexing, and implementation of updates. Maintain LSARs, implement preventive maintenance changes, ensure standards and procedures, and liaise with engineers and procurement to deliver accurate, consistent support documentation for ship systems.

Provides advanced pre- and post-sales technical support for digital copiers and printers, mentors and trains staff, monitors team performance, troubleshoots complex connectivity and hardware/software issues, creates documentation and training materials, oversees lab equipment and software testing, and acts for the manager as needed.

Provide Tier 2 technical support and advocacy for enterprise SaaS customers: troubleshoot integrations, REST APIs, workflows, authentication, certificates, and performance; query databases with SQL; write Jinja2 automation; collaborate with Engineering/SRE and CSMs; document resolutions and update customers during incident response.

Provide remote technical support to dealership technicians for maintenance and repair of material handling equipment. Diagnose root causes, deliver guided diagnostics using technical documentation and tools, escalate complex issues with clear documentation, recommend product improvements based on field data, and collaborate with Sales, Product, Training, Legal, and Warranty teams to improve customer experience.

Provide technical product support and applications engineering for Socomec electrical products: troubleshoot issues, train customers and sales, build demos/tests, update documentation, manage partner integrations, perform site audits and presentations, and improve internal tools and processes.

Provide technical support and product recommendations to sales teams, reps, distributors, and customers. Troubleshoot issues, conduct site audits, demos, trainings and presentations, prepare reports and proposals, and collaborate with marketing and product teams. Serve as a product expert for Socomec equipment and ensure compliance with applicable electrical standards.

Provide technical product support, troubleshoot mechanical/hydraulic/electrical/electronic systems, manage warranty claims, document field issues, deliver technical training and demonstrations, repair and upgrade equipment, and maintain dealer and customer relationships. Requires occasional domestic and international travel and work in shop/outdoor environments.

Provide technical pre-sales support for aerospace/defense microelectronics and semiconductor projects: review RFQs, audit BOMs and datasheets, interpret MIL-STD and quality clauses, coordinate with engineering/quality/purchasing/lab teams, track customer interactions in ERP/CRM, support audits, and improve support processes to ensure compliant, accurate quotes and timely issue resolution.

Own escalated technical support cases for an enterprise data-security SaaS platform: reproduce issues, analyze logs and configs, develop workarounds, prepare Tier 3/Engineering escalations, document runbooks and KB articles, mentor Tier 1, and participate in on-call rotation to ensure timely resolution and product feedback.

Provide deep technical resolution for escalated support cases for a data security/SaaS product: reproduce issues, analyze logs, validate workarounds, prepare engineering escalations, create documentation and runbooks, mentor Tier 1, and participate in on-call rotations to drive timely customer outcomes.

Provide hands-on and remote desktop/mobile IT support for end users including VIPs. Configure, deploy, secure, and troubleshoot hardware, OSes, and software; manage tickets in ServiceNow; track special projects; and support organizational IT initiatives while maintaining appropriate clearances.

Provide technical product support for Applied Materials equipment by troubleshooting customer issues, coordinating with field service and engineering, documenting findings, and working onsite up to 40% to drive timely resolutions and continuous improvement.

Provide pre-sales technical support and market development for Bosch Public Address & Voice Alarm (PAVA) products. Influence specifications, support project wins, develop GTM strategies, perform L2 system design and validation, assist commissioning and escalations, deliver training, capture customer feedback, and represent PA at industry events to drive revenue and specification adoption.

Provide technical support and troubleshooting for company-wide telemetry devices and IoT management software. Monitor device alarms, manage support tickets and calls, proactively notify stakeholders of device status, assist root-cause investigations, and help improve application patching and IoT platform processes.

Provide advanced technical support and escalation management for a customer's fleet, including installations, calibration, troubleshooting, ECO reviews, performance reporting (MTBF/MTBI/Availability), Alpha/Beta site support, documentation (CENs, BKMs), and leading small improvement projects. Requires customer presentations and international/domestic travel (~50%).

Provide third-level hardware and software escalation and field support for semiconductor equipment, drive failure analysis and ECOs, support alpha/beta site installs and calibration, generate performance reports (MTBF/MTBI/Availability), create technical documentation and training, and ensure field implementation and customer communication.

Lead frontline operational support for a global cloud gaming platform: triage and resolve incidents, maintain SLAs, create and maintain SOPs, drive process improvement and automation, mentor Tier 1/2 analysts, coordinate priorities with Engineering and global teams, and report operational metrics to leadership.

Provide advanced technical support for high-performance electron microscopy systems (SEM/TEM/EFA), troubleshoot electronics/mechanics/optics/vacuum/software, lead technical initiatives, train and mentor team members, liaise with R&D/field service/customers, support new product introductions, and travel internationally 25-50%.

Provide hands-on Linux software engineering and technical user support for classified HPC R&D: onboard users, troubleshoot access, scripts, and workflows, support modeling and simulation, maintain and document code, develop tutorials, coordinate with operations and security, and mentor junior staff.

Provide frontline operational support for a global cloud gaming platform: triage and resolve tickets, perform routine maintenance, maintain SOPs and documentation, escalate incidents, collaborate with engineering, and identify automation and process improvements to meet SLAs.

The Technical Support Engineer will aid top customers by debugging issues, providing architecture guidance, handling incidents, and creating documentation. Strong technical and customer-facing skills are necessary.

Provide technical sales support for NOV solids control and waste management equipment: collect, validate, and present operational data; train and support system operators; troubleshoot field equipment; generate quotes; analyze performance trends; participate in operations meetings; run particle size and retort tests; prepare reports and coordinate corrective actions and project handovers.

Provide technical documentation, editing, formatting, version control, and program support for MAF Mission Planning Systems CD-4. Manage document repositories, coordinate stakeholder reviews, produce briefings and reports, and ensure compliance with Air Force/DoD standards.

Provide SharePoint development, workflows, data management, document/repository administration, reporting and metrics for USCG OPC program. Maintain version-controlled documents, respond to rapid data calls, monitor content, generate standardized reports and support dashboards, briefings, and lessons-learned activities.