Top Technical Support Jobs

The Cyber Technical Analyst is responsible for conducting network analysis, supporting technical projects, enhancing operational insights through data analysis, and improving data management practices. They use various technical tools to support customer projects and provide technical support while ensuring documentation accuracy and communication effectiveness.

Provide technical support for customers, acting as intermediary between customer and division. Responsibilities include troubleshooting, performance analysis, and documentation creation for new hardware and software installations.

Provide technical support and escalation management for customer systems, including installations, calibrations, testing (alpha/beta sites), ECO review, performance reporting (MTBF/MTBI/Availability), documentation (CENs, BKMs), and coordination between field engineers, customers, and engineering.

The Applications Specialist assists customers with technical issues, provides installation support, and organizes training. Requires strong communication and travel commitment.

The Technical Operations Support Specialist will troubleshoot technical issues, support users, manage tickets, and collaborate with teams to improve processes and enhance member satisfaction.

The Senior Technical Support Engineer will troubleshoot complex issues, manage escalations, develop tools for efficiency, advocate for customer needs, and provide strategic consulting to enhance customer success.

Provide developer support, triage cases, monitor feedback, improve support tools, and assist technical customers with Supabase services.

The Technical Lead will provide production support, troubleshoot issues, and implement fixes while on call for resolution of production problems.

Provide technical support to customers for hardware and software issues, diagnose problems, and escalate unresolved issues. Assist in training users and coordinate software updates.

Provide developer support for Supabase, handling cases from billing to implementation questions, while collaborating with engineering teams and improving support efficiency.

The Senior Technical Support Engineer will troubleshoot technical issues, manage client deployments, and drive operational efficiencies while supporting healthcare technology solutions.

Lead the L2 technical support team; manage service requests, install software and hardware, document processes, and support end-user systems.

The role involves leading enterprise integrations of the Polygon Open Money Stack, managing technical customer relationships, troubleshooting API issues, and conducting quarterly business reviews.

Provide Level 1 technical support for customers, resolving concerns, troubleshooting IT issues, and delivering exceptional customer service through various communication channels.

Provide systems engineering and technical advisory support to a DARPA Program Manager: assess performer progress, review deliverables, track EVMS cost/schedule, support acquisition (BAAs/OTAs), coordinate stakeholders, perform technical risk assessments, and help transition technologies toward production and deployment.

The Senior Support Engineer will provide technical support, work on monitoring and alerting systems, and lead incident response for critical issues related to OpenAI's API.

Lead the PeopleSoft HR application support team, providing technical and functional expertise, troubleshooting, and enhancing client productivity through effective communication and leadership.

The Senior Technical Program Manager leads IT and cybersecurity initiatives, oversees project teams, ensures compliance, and drives quality assurance processes.

As a Technical Customer Support Associate, you will assist users with technical queries, troubleshoot app issues, and escalate complex problems to the Tech Team, ensuring customer satisfaction and a smooth user experience.

Provide first-level technical support for products, troubleshoot issues, and escalate incidents as needed, ensuring customer satisfaction.

The Technical Software & Support Representative provides customer support for Histology equipment by troubleshooting issues, managing workflows, and assisting internal teams while maintaining documentation in ServiceMax and Salesforce.

The role involves providing technical support for AspenTech's APC software, troubleshooting customer issues, delivering training, and collaborating across teams to improve customer relations and product quality.

Provide technical support and escalation management for customer etch/PVD equipment, including installations, calibration, Alpha/Beta site testing, ECO review, performance reporting (MTBF/MTBI/Availability), documentation (CENs, BKMs), and field implementation while supporting field engineers and driving improvement programs.

As an Associate Engineer in Tech Support at Nagarro, you will assist in solving technical challenges and work with advanced technologies in a dynamic team environment.

The Tier II Support Engineer will troubleshoot and resolve IT issues, provide on-site support, handle software installations, and offer helpdesk assistance.