Top Technical Support Jobs

The Controls Engineer will support remote troubleshooting of semi-complex systems, provide customer support, and improve productivity and customer satisfaction.

Provide first class technical support to Axon customers via email and phone, troubleshooting and resolving hardware and software issues while exceeding performance goals.

As a Search Engineer in Technical Support, you'll resolve technical issues, assist customers with Lucidworks products, and document solutions while collaborating with internal teams.

Provide deskside IT support for school staff and students, troubleshoot and optimize desktop and Chromebook setups, and manage support tickets.

Provide advanced computer, network, and technical support, install and configure operating systems, resolve workstation issues, and maintain secure access across networks.

Classic automation test engineer responsible for building and configuring automated test infrastructure within sprints. Requires coding (Java or Python), strong familiarity with Gherkin/Cucumber, front-end or back-end automation, performance/load testing, and tools like Selenium, Appium, TestNG/JUnit and Spring. Role is roughly 60% coding and 40% test automation setup. 12+ month contract; good communication skills required.

Provide post-sales technical product support: analyze customer needs, develop technical requirements, configure and deploy solutions, manage server rollouts and engineering workloads, resolve break/fix tickets, produce capacity reports, and act as technical liaison between customers, sales, and engineering teams.

Provide advanced technical and AV support to executives, troubleshoot complex IT issues, prioritize incidents by business impact, monitor helpdesk trends, lead projects, coordinate executive meeting AV and vendor support, and maintain device security and patching.

The Technical Support Engineer provides software support, resolves technical issues, conducts root cause analysis, and collaborates with R&D to ensure customer satisfaction.

The Technical Support Engineer 2 diagnoses and resolves complex software and infrastructure issues across Windows, Linux, and virtual platforms while supporting enterprise customers and maintaining system efficacy in a managed services environment.

The Technical Support Analyst (Tier 2) handles complex technical issues, collaborates with Engineering, provides support to Tier 1, interfaces with customers, and enhances process documentation.

The Technical Support Manager will provide technical management for Navy and DoD programs, focusing on electric power and control systems, while overseeing testing and compliance with acquisition processes.

The Senior Technical Support Manager provides high-level technical and programmatic support for DoD and Navy programs, focusing on engineering, program management, and compliance with acquisition processes.

Provide technical support, troubleshoot customer issues, manage inquiries, enhance support process, and document solutions while ensuring customer satisfaction.

The Technical Support Representative communicates with customers to resolve technical issues, conduct training for call center agents, and optimize service processes.

The RSA Senior Designated Support Engineer serves as a technical expert for key customers, providing advanced support and guidance on identity management solutions and optimizing customer environments.

The Technical Account Specialist will provide support to Zenoti customers, focusing on product support, issue resolution, and training while coordinating with a global team.

The Senior Technical Support Engineer provides expert hardware support for Onto Innovation tools, develops support plans, and trains Field Service Engineers while traveling 40% domestically and internationally.

First point of contact for customers and distributors, handling high-volume phone and email inquiries about orders, shipping, contracts, warranties, basic troubleshooting, RMAs, and directing users to resources. Use Five9 and CRM Dynamics to log tickets, collaborate cross-functionally, and support non-technical product, service, and process questions while maintaining organized, timely, and professional communication.

Serve as escalation point for complex Microsoft 365 and endpoint issues, triage and resolve production-impacting problems, administer M365 tenant and related services, create documentation and training, support onboarding and device management, and contribute to projects and process improvements across cloud and endpoint environments.

As a Technical Support Engineer, you'll provide first line support to users, troubleshoot issues, guide product usage, and enhance documentation.

As a Named Technical Support Engineer, you'll be the key technical contact for a single enterprise customer, ensuring optimal use of Roboflow's computer vision platform through relationship building, troubleshooting, and enabling customer workflows.

The Technical Support Specialist monitors applications, resolves customer issues, and supports website events, requiring independent work and critical thinking skills.

The Technical Support Specialist monitors 24/7 applications, resolves customer issues, conducts quality assurance, and reports on performance. Willingness to work non-traditional hours required.

The Technical Support Specialist monitors 24/7 applications, resolves customer issues, and supports website events, requiring high problem-solving skills and independence.