Top Technical Support Jobs

Provide technical support for precision measuring products and software, assist internal departments and end users, and handle inquiries and product claim processes.

Provide all-source maritime and subsea intelligence targeting and operational support: develop target intelligence packages, identify collection gaps, produce finished intelligence and brief senior leaders, support real-time operations and capability development, and manage large maritime intelligence databases and sensitive compartmented information.

Provide first-line technical support for customers, diagnosing and resolving Level 1 issues related to robotic systems and infrastructure, while managing customer support tickets and ensuring compliance with SLAs.

The Technical Support Engineer provides remote and onsite technical support for XR/RF systems, managing escalations, process improvements, and training Field Engineers while ensuring customer satisfaction and service effectiveness.

Provide exceptional support via email, web, and phone for Gong customers; troubleshoot product and integration issues (telephony, web conferencing, Salesforce, APIs); collaborate with internal teams to identify bugs and test fixes; contribute customer feedback to influence product priorities; create documentation and training materials. Hybrid role based in Lehi, UT.

Provide first-level technical support for products, troubleshoot issues, and escalate incidents as needed, ensuring customer satisfaction.

The Technical Software & Support Representative provides customer support for Histology equipment by troubleshooting issues, managing workflows, and assisting internal teams while maintaining documentation in ServiceMax and Salesforce.

The Senior Technical Program Manager leads IT and cybersecurity initiatives, oversees project teams, ensures compliance, and drives quality assurance processes.

The Sr. Technical Support Engineer I provides high touch support, leads customer meetings, manages escalations, and ensures customer satisfaction through effective problem-solving and case management.

Provide first-level technical support for software and hardware issues via phone, email, and chat. Manage ticket lifecycle, ensure customer satisfaction, and contribute to process improvements.

The role involves providing technical support for AspenTech's APC software, troubleshooting customer issues, delivering training, and collaborating across teams to improve customer relations and product quality.

Provide technical support and escalation management for customer etch/PVD equipment, including installations, calibration, Alpha/Beta site testing, ECO review, performance reporting (MTBF/MTBI/Availability), documentation (CENs, BKMs), and field implementation while supporting field engineers and driving improvement programs.

The Technical Customer Support Supervisor leads a team to provide technical support for medical device testers, ensuring customer satisfaction and collaboration with various departments.

The Support Specialist I - Technical provides Tier 1 technical support, troubleshooting software and network issues, and escalating complex problems.

As a Senior Technical Support Engineer, you'll provide 24x7 support for critical applications, monitor performance, develop scripts, and troubleshoot issues with clients and vendors in the Cards and Payments domain.

The Technical Client Support Representative I manages incoming technical requests via Zendesk, ensuring effective documentation and coordination for issue resolution within internal teams.

The Sr. Technical Support Engineer provides technical support and training for AspenTech products, ensuring customer satisfaction and product usage through troubleshooting, consultations, and pre-sales activities.

As a Senior Technical Support Engineer, you'll manage and resolve complex technical issues for customers, collaborate with teams, and enhance customer experience.

The Technical Customer Support Manager will oversee daily operations of the Technical Support team, manage escalations, troubleshoot complex issues, and collaborate with various departments to enhance customer experience.

Provide technical support for Executive Aviation, manage technical queries, and resolve AOG events while ensuring safety and performance. Build customer relationships and lead internal improvement projects.

The role involves providing technical support to customers, troubleshooting hardware and software issues, and documenting interactions.

As a Technical Solutions Support Manager, you will collaborate with clients to define technical requirements, support integration processes, and deliver technical solutions to enhance customer experiences, while ensuring alignment with company capabilities.

In this role, you will support technical program design, guide clients in integrating with Onbe's systems, and collaborate on product updates. You'll lead solution discussions, document technical processes, and provide integration support for clients and internal teams.

The Technical Solutions Support Manager will oversee technical requirements, provide integration guidance, support internal/external teams, and maintain documentation for smooth implementations in a FinTech environment.

The Staff Technical Program Manager will lead cross-functional initiatives, enhance team productivity, and manage project schedules while collaborating with engineering, ops, and product teams for strategic growth at Airbnb.