Top Technical Support Jobs

As a Bilingual Technical Support Specialist, you'll troubleshoot and resolve technical hardware/software issues, provide customer support, and ensure satisfaction while maintaining documentation and collaborating with internal teams.

The Technical Support Specialist diagnoses and resolves technical hardware and software issues while ensuring customer satisfaction through various communication channels and documentation.

The Technical Support Analyst provides IT support and maintenance for computer systems, trains users, troubleshoots hardware and software issues, and assists with technology deployment in schools.

As a Technical Support Specialist, you will provide technical support, troubleshoot issues, document customer inquiries, and communicate solutions effectively.

As a Technical Support Specialist at Vanta, you will provide technical assistance to customers, troubleshoot issues, and document solutions while collaborating with support and engineering teams to enhance customer experience.

Provide technical support for precision measuring instruments and related software to internal teams and end users. Review product specs and changes, coordinate technical inquiries and recalls, support QA and compliance (ECCN, FDA), and assist sales/field service. Participate in product meetings and research competitor specifications.

The role involves managing technical escalations, optimizing support processes, analyzing customer metrics, and collaborating with Product and R&D for a high-performing support organization.

The role involves driving technical escalations, optimizing support processes, analyzing KPIs, and collaborating with Product and R&D teams to enhance customer experience.

Provide technical software support to customers, troubleshoot issues, track ticket resolution, collaborate with teams, and improve support processes.

As a Technical Support Engineer, you will troubleshoot software and hardware issues, ensure customer satisfaction, and collaborate with internal teams on resolving escalated cases.

The Technical Support Analyst will provide 24/7 assistance for troubleshooting issues, manage user incident reports, support system upgrades, and maintain IT documentation for the FAA's aeronautical information management systems.

As a Technical Support Account Manager, you'll manage strategic SaaS and On-Premise customers, ensuring satisfaction and addressing operational challenges while acting as their trusted advisor.

Lead the API Support team, resolve technical issues for clients, design support processes, manage support engineers, and oversee incident response procedures.

The Technical Support Manager will lead the Product Expert team, providing high-quality customer support, driving team performance, and advocating for customer insights to improve the product roadmap.

The Senior Technical Support Specialist will manage endpoint engineering, provide tier 2/3 support, oversee onboarding/offboarding, and ensure endpoint security compliance. Responsibilities include mentoring, documentation, and automation of processes for efficiency.

The Technical Support Specialist provides Tier 1-2 technical support for sequencing services, assisting customers with troubleshooting, monitoring processes, and ensuring quality standards.

The Technical Support Specialist provides high-quality support for a SaaS-based CLM platform, resolving technical issues for enterprise customers. They leverage AI tools, manage integrations, and enhance customer experience through collaboration and proactive support.

The Technical Support Lead guides the support team, resolves complex technical issues, mentors staff, and collaborates with other departments to enhance customer experience and operational efficiency.

The Senior EP Mapping Specialist provides clinical and technical support for electrophysiological systems, trains healthcare personnel, and drives sales of CAS products to improve patient outcomes.

The Technical Support Engineer resolves complex technical issues, engages with customers, manages cases, and ensures operational continuity while contributing to knowledge improvements.

Lead and enhance technical support by managing a team of support engineers, ensuring operational excellence, and driving technical improvements. Collaborate with engineering teams to resolve issues and improve product quality.

The Technical Support Representative III provides technical support to dealers, resolving service issues, troubleshooting, managing warranty claims, mentoring, and documenting problems.

This role involves managing customer experiences, providing technical support, troubleshooting issues, and collaborating with engineering teams to resolve complex problems.

The Technical Support Engineer will handle customer support tasks from ticket to resolution, write code for bug fixes, engage in sales discussions, and create documentation. They are responsible for customer health and debugging, working collaboratively with customers and engineers.

Handle inbound calls to troubleshoot SolarEdge products, ensure customer satisfaction, process RMAs, and escalate issues to Tier-II support while maintaining communication standards.