Top Support Engineer Jobs

Design, develop, test, and mature Portable Life Support System hardware for Axiom EVA spacesuits. Own CAD modeling, analysis, fabrication, assembly, on-orbit demonstration, supplier reviews, manufacturing support, and project communication across the product lifecycle.

Provide technical assistance and troubleshooting for software products, collaborate with development to resolve issues, and ensure smooth operation and positive user experience while communicating effectively with clients.

The Senior Technical Support Engineer provides advanced technical assistance, troubleshooting complex issues for customers, mentoring junior engineers, and improving processes in a fast-paced environment.

The Technical Support Engineer will provide exceptional customer support for YugabyteDB, diagnose issues, document findings, and collaborate with engineering. The role requires bilingual skills, technical background, familiarity with Linux, and a proactive approach to problem-solving, especially during weekends.

The Support Operations Engineer will build and maintain training content, support onboarding, and adapt materials as products evolve while tracking performance metrics.

The Support Operations Engineer will develop enablement content, support onboarding, maintain resources, and improve learning experiences in a fast-paced environment.

The Support Operations Engineer will execute and maintain enablement content for onboarding and training in a SaaS environment. They will manage content delivery, track progress, and improve instructional materials based on feedback and performance metrics.

The role involves the administration and maintenance of a classified Azure environment, software management, system health monitoring, and supporting both Windows and Linux infrastructure.

This role involves supporting clients in a technology environment, documenting new features, and communicating with users while enhancing product operations.

The role involves software development lifecycle participation, application development in Java and Python, and production support, with a focus on large-scale distributed systems.

Provide technical support and escalation assistance for Merge Healthcare products, ensuring customer satisfaction through effective problem resolution and communication.

The Customer Support Representative ensures outstanding partner experiences by managing technical inquiries, diagnosing issues, and collaborating with teams to provide solutions.

The Technical Support Engineer will maintain semiconductor equipment, troubleshoot issues, provide technical support and training, and participate in product improvements.

Provide advanced desktop and end-user support in a banking environment. Responsibilities include troubleshooting, system administration, managing user accounts, and ensuring high availability of IT operations.

The Technical Support Engineer, Associate provides operational and technical support for DOT's Drupal-based CMS, handling incidents, troubleshooting, and vendor coordination to ensure system stability and compliance.

Support a PMO for a large, multi-organizational agile software development program by providing process engineering: plan and execute systems engineering and agile processes, lead process improvement, facilitation, training, methodology development, change management, and support architecture (DoDAF) and SAFe/Agile practices.

Provide hands-on technical support and escalation for AI security products, troubleshoot complex network/security issues (proxies, endpoints, firewalls, IDS/IPS, VPNs), mentor TSE team, manage SLAs, develop documentation and training, collaborate with engineering/product, assist deployments, and analyze support metrics to improve processes.

Provide high-touch desktop and end-user support in a predominantly macOS environment for biotech/pharma clients. Troubleshoot hardware, software, access issues; manage onboarding/offboarding, administer macOS via MDM, handle tickets in Jira, and collaborate with internal teams to maintain secure, productive end-user computing.

The PLSS Mechanical Engineer will develop and operate spaceflight hardware for the Axiom EVA Spacesuit, managing product timelines and ensuring quality standards in various mission environments.

The Technical Support Engineer will support VoIP implementations, troubleshoot networking issues, and ensure service delivery for retail installations, acting as a technical liaison for clients and partners.

As a Software Engineer - L3 Support, you will resolve complex Ubuntu-related issues, collaborate with teams, and participate in upstream communities to drive bug fixes and improvements.

The role involves leading the production support of database systems, resolving complex technical issues, collaborating with teams, and optimizing database performance.

The role supports assembly equipment by focusing on safety, quality, and efficiency through troubleshooting, implementing new technologies, and leading projects.

As a Technical Support Engineer I, you will provide exceptional support to law enforcement clients, troubleshoot technical issues, develop knowledge base articles, and ensure customer satisfaction through effective communication and problem-solving.

Provide deep technical resolution for escalated support cases, troubleshooting data-security and SaaS issues, reproducing and isolating root cause, producing Tier 3/Engineering escalations, creating runbooks and knowledge articles, mentoring Tier 1, and participating in on-call rotations to resolve customer-impacting incidents.