Top Support Engineer Jobs

Perform deep functional, exploratory, and customer-focused manual testing for new features and production issues. Create high-quality test cases, validate backend data and file integrations, capture evidence and defects, and perform exploratory, feature, and regression testing. Support UAT, validate workflows across distributed systems, validate document outputs and compliance workflows, reproduce customer issues, coordinate with automation engineers, provide frontline support for hot fixes, and demo fixes and features to stakeholders.

Support R&D module owners with off-tool and on-tool module integration, calibration, and qualification. Define and execute qualification and calibration plans, qualify module performance to spec, produce build documentation and ATP tests, perform debugging and third-level escalation, and support development (C&F) activities.

Lead human-centered design and front-end engineering for the NIH Data Lakehouse: conduct user research and testing; create wireframes, prototypes, flows, and accessible interfaces; build scalable React/Next.js/TypeScript UI components; integrate with GraphQL and search services; contribute to design systems, component libraries, and platform-wide front-end best practices.

Design, build, and own ground support equipment and test systems for spacecraft qualification. Integrate industrial hardware, extend internal PLC frameworks and EtherCAT tooling, design electrical cabinets, and collaborate across propulsion, avionics, GNC, and manufacturing teams to deliver reliable test infrastructure and production-ready systems.

Design, build, and maintain ground support equipment and test systems for spacecraft qualification. Integrate industrial hardware (thermal vacuum, chillers, pressure systems), develop PLC/EtherCAT control frameworks, build/wire cabinets, and partner with propulsion, avionics, GNC, and manufacturing teams to deliver test infrastructure on aggressive timelines.

Provide advanced technical support and 3rd-level escalation for optical and X-ray sorting equipment. Diagnose electrical, controls, networking, software, and mechanical issues; coordinate cross-functional resolution, support commissioning and NPI, perform field visits, document procedures, and train service personnel. Provide after-hours support on rotation and travel up to 50%.

Provide on-site desktop support and PC hardware break/fix across multiple locations. Must be A+ certified with Dell desktop installation/support expertise, complete product training, pass drug/background screens, and have reliable transportation.

Provide day-to-day desktop and executive end-user support: new-hire imaging, virus remediation/data transfer, break/fix and software support, computer refreshes, and walk-up counter assistance.

Provide desktop support: troubleshoot and repair PC/laptop hardware and software, perform PC imaging, installations, moves, and handle physical tasks (lift up to 50 lbs). Role begins as a 3-month contract with intent to convert to full-time.

Lead application developer/solution architect supporting Telcordia Granite inventory for a major service provider. Design, analyze, develop, deploy and support end-to-end inventory solutions, create technical proposals, collaborate with cross-functional teams, perform knowledge transfer and documentation, and assist deployments and ongoing support activities.

Junior Java support role in Eagan, MN. Monitor and resolve trouble reports, provide technical assistance, and communicate with stakeholders by phone, email, and face-to-face. Some weekends and nights likely; amount of development work depends on issue volume.

As a Named Technical Support Engineer, you'll be the key technical contact for a single enterprise customer, ensuring optimal use of Roboflow's computer vision platform through relationship building, troubleshooting, and enabling customer workflows.

Provide advanced technical support and troubleshooting for Mitutoyo software, document and replicate customer issues, collaborate with developers to resolve defects, test updates, create and maintain user guides and knowledge base content, assist sales and demos, mentor junior support staff, and contribute to continuous improvement of support processes and customer experience.

As a Senior Technical Support Engineer, you will troubleshoot complex technical issues, ensure customer success, improve support processes, and mentor junior engineers.

Support development, verification, and testing of ground support equipment (mechanical or electrical) for launch vehicle operations. Create and manage requirements, perform system analysis (FMEA/Fishbone), collaborate with GSE design teams, ensure safety and quality compliance, support integration, and participate in design reviews and testing.

Senior production support lead responsible for integrating and enhancing critical applications, troubleshooting complex issues, defining system scope, partnering with product and tech teams, advising junior analysts, identifying risks and security issues, and influencing strategic technical decisions to maintain operational effectiveness.

Provide remote and onsite technical support for complex equipment issues, collaborate with engineers, develop troubleshooting tools, and coach less experienced colleagues.

Lead a team to implement and maintain the Distribution Management System (DMS), optimize distribution operations (AFR, LVM, FLISR, DER dispatching), manage multi-disciplinary grid modernization projects, perform technology evaluations and procurements, develop engineering models from diverse data sources, support control center operations, and act for the manager when absent.

Provide technical client-facing support by troubleshooting integrations, identifying bugs and performance issues, escalating product gaps to engineering, building internal tools and dashboards, creating alerts and runbooks, and supporting enterprise partners during incidents to ensure seamless digital asset and fiat transactions.

Provide hands-on desktop and infrastructure support: troubleshoot Windows/macOS endpoints, administer Active Directory, manage imaging/deployment, support network connectivity and physical equipment in IDFs/MDFs, use ServiceNow for ticketing, maintain documentation, coordinate vendors, and participate in occasional on-call/off-hours support.

Provide enterprise-level technical support for Cribl Stream and related observability products: diagnose, troubleshoot, escalate, document solutions, participate in real-time support channels, and perform on-call duties to ensure customer success.

Provide reactive and proactive technical support to external customers: troubleshoot and qualify incidents, document issues and solutions, liaise with Tier-II for escalations, and create support documentation for internal and external web pages.

Tier II/Product Specialist providing technical escalation support and solutions to clients and internal teams. Document and deliver technical training, troubleshoot systems, analyze malware and dumps, support Windows/Linux environments, manage incidents, and communicate status to customers, sales, and management.

Provide reactive and proactive technical support to external customers: troubleshoot and resolve incidents, qualify and escalate to Tier-II, document issues and solutions, and create internal/external support documentation.

Provide bilingual (Spanish) technical support for McAfee products: troubleshoot and reproduce issues, manage escalations, log and update cases in MAX, liaise with Tier II, document resolutions, create knowledgebase articles, and maintain product and threat knowledge.