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Top Support Engineer Jobs
Semiconductor • Manufacturing
The Technical Support Engineer will maintain semiconductor equipment, troubleshoot issues, provide technical support and training, and participate in product improvements.
Top Skills:
3D MetrologyAdvanced PackagingLithographyMacro Defect InspectionMS OfficeSemiconductor Capital Equipment
Fintech • Information Technology • Financial Services
Provide advanced desktop and end-user support in a banking environment. Responsibilities include troubleshooting, system administration, managing user accounts, and ensuring high availability of IT operations.
Top Skills:
Bmc HelixCiscoIvantiMS OfficeMobileironQualysSccmSentineloneServicenowVdi SupportWindows 10/11 EnterpriseZscaler
Information Technology • Consulting • Cybersecurity
The Technical Support Engineer, Associate provides operational and technical support for DOT's Drupal-based CMS, handling incidents, troubleshooting, and vendor coordination to ensure system stability and compliance.
Top Skills:
Digitalgov SearchDrupalGoogle AnalyticsGoogle Tag ManagerGovdeliveryGranicusJIRAMfaPivQualtricsServicenowSolrSso
Business Intelligence • Consulting
Support a PMO for a large, multi-organizational agile software development program by providing process engineering: plan and execute systems engineering and agile processes, lead process improvement, facilitation, training, methodology development, change management, and support architecture (DoDAF) and SAFe/Agile practices.
Top Skills:
Activity ModelingAgileData ModelingDodafSafeSystems Engineering
Artificial Intelligence • Generative AI
Provide hands-on technical support and escalation for AI security products, troubleshoot complex network/security issues (proxies, endpoints, firewalls, IDS/IPS, VPNs), mentor TSE team, manage SLAs, develop documentation and training, collaborate with engineering/product, assist deployments, and analyze support metrics to improve processes.
Top Skills:
BashCiscoCrowdstrikeDhcpDnsFirewallsFortinetHarHttp/1.1Http/2Ids/IpsPacket CapturePalo AltoProxiesPythonSentineloneTcp/IpTcpdumpVpn
9 Days AgoSaved
Information Technology • Biotech • Consulting • Pharmaceutical
Provide high-touch desktop and end-user support in a predominantly macOS environment for biotech/pharma clients. Troubleshoot hardware, software, access issues; manage onboarding/offboarding, administer macOS via MDM, handle tickets in Jira, and collaborate with internal teams to maintain secure, productive end-user computing.
Top Skills:
Active DirectoryAzureAzure Active Directory/Entra IdChatgptClaudeCrowdstrikeGeminiGoogle WorkspaceJAMFJIRAKandjimacOSMdmMicrosoft 365OfficeSharepointSlackVirtual Desktop InfrastructureWindows
Aerospace
The PLSS Mechanical Engineer will develop and operate spaceflight hardware for the Axiom EVA Spacesuit, managing product timelines and ensuring quality standards in various mission environments.
Top Skills:
Cad ModelsEngineering Schematics
Information Technology
The Technical Support Engineer will support VoIP implementations, troubleshoot networking issues, and ensure service delivery for retail installations, acting as a technical liaison for clients and partners.
Top Skills:
Dect SystemsIp NetworkingSip ProvisioningUcaasVoip
Cloud • Software
As a Software Engineer - L3 Support, you will resolve complex Ubuntu-related issues, collaborate with teams, and participate in upstream communities to drive bug fixes and improvements.
Top Skills:
CC++CephDockerGoKubernetesLinuxLxcLxdOpenstackPythonQemu
Reposted 9 Days AgoSaved
Fintech • Analytics
The role involves leading the production support of database systems, resolving complex technical issues, collaborating with teams, and optimizing database performance.
Top Skills:
AWSAzureC#.NetElastic SearchPostgresPostgresql AuroraSQL ServerSybase
Reposted 9 Days AgoSaved
Consumer Web • Food • Other • Appliances
The role supports assembly equipment by focusing on safety, quality, and efficiency through troubleshooting, implementing new technologies, and leading projects.
Top Skills:
Lean PrinciplesManufacturing TechnologiesSix Sigma
Artificial Intelligence • Cloud • Social Impact • Software • Wearables
As a Technical Support Engineer I, you will provide exceptional support to law enforcement clients, troubleshoot technical issues, develop knowledge base articles, and ensure customer satisfaction through effective communication and problem-solving.
Top Skills:
Android StudioApi ConnectivityCloud SolutionsJIRAMobile App EcosystemsNetworking ConceptsSalesforceSecure ShellSplunkWindows Server AdministrationXcode
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Software • Cybersecurity
Provide deep technical resolution for escalated support cases, troubleshooting data-security and SaaS issues, reproducing and isolating root cause, producing Tier 3/Engineering escalations, creating runbooks and knowledge articles, mentoring Tier 1, and participating in on-call rotations to resolve customer-impacting incidents.
Top Skills:
APIsAWSAzureCasbCnappConfluenceCspmDlpDspmGoogle Cloud PlatformIamJIRAMicrosoft TeamsOauthRbacSalesforceSAMLScimSIEMSlackSQLSsoZendesk
Reposted 10 Days AgoSaved
Information Technology
Design and develop ServiceNow solutions for CMDB and Attack Surface Management, ensuring data quality and building analytical dashboards.
Top Skills:
CsdmGraphQLItilJSONRestServicenow
Artificial Intelligence • Software
Provide enterprise-grade technical support for Legion's WFM SaaS: troubleshoot and reproduce issues across web and mobile, manage escalations to engineering, support integrations and APIs, own Zendesk/Jira tickets within SLAs, create knowledge-base content, mentor other support engineers, and maintain product/configuration expertise (including Workato familiarity).
Top Skills:
AndroidApi KeysConfluenceFtpHTTPHttpsiOSJdbcJIRAJmsLinuxMobile AppsOauthPostmanRestSftpSoapSQLTokensUnixWeb BrowsersWindowsWorkatoWorkato Automation Pro IiZendeskZoom
Artificial Intelligence • Semiconductor • Manufacturing
The GPS Engineer III develops servicing procedures, conducts failure analysis, collaborates with engineering and quality groups, and prepares documentation for new products.
Top Skills:
Failure AnalysisMaterials EngineeringQuality & Reliability ProcessesSemiconductor TechnologyTechnical Documentation
Software
Provide remote technical support and troubleshooting for customer environments running Linux, OpenStack and Kubernetes (MOSK). Triage IaaS issues, reproduce bugs in labs, own escalations, coordinate with engineering, perform DC ops tasks (firmware, hardware), handle networking and alerting, participate in on-call rotation, and use automation/AI tools to improve resolution efficiency.
Top Skills:
AnsibleCassandraCephChefCiscoDellElasticsearchFortinetGaleraGrafanaHelmInfluxdbJuniperKibanaKubernetesKvmLenovoLibrenmsLibvirtLinuxMoskMySQLNagiosNetboxNeutronObject StorageOpenstackPostgresPrometheusPuppetPythonRabbitMQSaltSt MicroTailscaleTo R SwitchingVerityVMwareZookeeper
Hardware
Provide Tier 2 technical support for AV and video-conference systems, resolving escalated tickets via phone, email, and chat, coaching Tier 1 staff, reporting trends, suggesting process improvements, and assisting on related projects during low support volume.
Top Skills:
Av HardwareAv SoftwareGoogle HangoutsOracleSalesforceSkypeVideo Conference SystemsZendeskZoom
Consulting
Support L2/L2+ users on the Salesforce platform, troubleshoot issues, collaborate with teams, and drive system improvements and reliability.
Top Skills:
Co-PilotGenaiJIRASalesforceServicenow
Artificial Intelligence • Semiconductor • Manufacturing
This role involves providing technical support at customer sites, handling escalations, system installations, and analyzing performance metrics. Collaborates with engineering teams and generates documentation for improvements and support plans.
Top Skills:
CalibrationCustomer SupportEngineering ToolsInstallationOperationPerformance MetricsServiceTechnical Support
Artificial Intelligence • Cloud • Social Impact • Software • Wearables
The Technical Support Engineer provides 1st and 2nd level customer support for software and hardware issues, ensuring customer satisfaction and innovation in service. Responsibilities include troubleshooting, documentation, prioritizing issues, and collaborating with internal teams.
Top Skills:
Cloud ComputingLinuxNetworking
Information Technology
Provide end-to-end technical support for B2B and B2G customers, troubleshoot product, API, and data issues, manage tickets and SLAs, collaborate with Product/R&D, and support onboarding and training to resolve complex technical and compliance-related problems.
Top Skills:
FreshdeskGraphQLJIRAMongoDBPythonRest ApisSalesforceSQL
Healthtech
This role involves developing complaint handling processes and ensuring regulatory compliance in post-market support, collaborating with teams globally to drive operational excellence.
Top Skills:
Project Management MethodologiesStatistical Process Control
Healthtech
The Senior Quality Engineer leads post-market support for complaint handling processes, ensuring regulatory compliance and continuous improvement in quality systems.
Top Skills:
Statistical Process Control (Spc)
Software
The Technical Support Engineer provides technical support for property management solutions, troubleshooting issues, educating customers, and collaborating with teams for complex challenges.
Top Skills:
Ai ToolsMulti-Platform EnvironmentsProperty Management Software
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