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Top Support Engineer Jobs

10 Days AgoSaved
In-Office
New York, NY, USA
Mid level
Mid level
Blockchain • Fintech • Payments • Software • Financial Services • Cryptocurrency
As a Technical Support Engineer at Blockaid, you will troubleshoot customer issues, investigate anomalies, and become a system expert while collaborating with engineering and product teams.
Top Skills: DatadogGrafanaHTTPKibanaRestSQL
10 Days AgoSaved
Remote
United States
Senior level
Senior level
Software • Cybersecurity
Provide technical support by diagnosing and resolving issues, collaborating with teams, and maintaining high standards of customer service in the cybersecurity field.
Top Skills: Active DirectoryGpoLinuxPowershellPythonWindows
10 Days AgoSaved
In-Office
St Louis, MO, USA
65K-90K Annually
Junior
65K-90K Annually
Junior
Software • Cybersecurity
As a Technical Support Engineer, you will resolve technical issues, advocate for customers, document solutions, and collaborate across teams to enhance customer satisfaction.
Top Skills: AWSAzureSQLZendesk
10 Days AgoSaved
Remote
USA
90K-150K Annually
Mid level
90K-150K Annually
Mid level
Artificial Intelligence • Fintech • Software • Financial Services
The role involves managing technical escalations, optimizing support processes, analyzing customer metrics, and collaborating with Product and R&D for a high-performing support organization.
Top Skills: Customer OperationsCybersecuritySaaSTechnical Support
10 Days AgoSaved
Remote or Hybrid
North Carolina, USA
Mid level
Mid level
Artificial Intelligence • Software
Responsible for developing automated solutions, improving customer success processes, providing technical support, and training team members on automation tools.
Top Skills: AnsibleBashDjangoGrafanaPuppetPythonSalesforceSQL
10 Days AgoSaved
Remote
United States
Senior level
Senior level
Computer Vision • Information Technology • Security • Cybersecurity
As a Technical Support Engineer at Sentra, you will provide top-notch technical assistance, troubleshoot complex issues in multi-cloud environments, and strive to ensure customer success while developing support processes.
Top Skills: AWSAzureGCPPythonSQL
10 Days AgoSaved
Remote
United States
224K-272K Annually
Senior level
224K-272K Annually
Senior level
HR Tech • Software
As a Senior Full Stack Engineer, you will design and implement systems and tools to support Sales and Customer Success, improving efficiency and user experience while ensuring system reliability and scalability.
Top Skills: GCPGoKubernetesPostgresReactRubyTypescript
Reposted 10 Days AgoSaved
In-Office
4 Locations
81K-122K Annually
Entry level
81K-122K Annually
Entry level
Cloud • Software
As an Agentforce and Data 360 Support Engineer, you will assist customers with product challenges, provide technical expertise, manage customer expectations, and create knowledge content.
Top Skills: APIsBig DataCrm ApplicationsProgrammingRdbmsSalesforceSQL
10 Days AgoSaved
Remote
U.S.
107K-126K Annually
Mid level
107K-126K Annually
Mid level
Software
The Technical Support Engineer resolves complex technical issues, collaborates with support and engineering teams, and enhances customer experience while meeting service SLAs.
Top Skills: Auth0AWSAzureDatadogGCPGraphQLLinuxmacOSMongoDBNoSQLO365OauthOktaRestSAMLScimSQLWindows
Reposted 10 Days AgoSaved
In-Office
Houston, TX, USA
Mid level
Mid level
Software • Energy
Provide customer support and training on AspenTech supply chain solutions, troubleshoot technical issues, and develop training materials while collaborating with cross-functional teams to enhance customer satisfaction.
Top Skills: Aspen PimsAspen Unified TechnologyCrm SystemsScheduling & Blending Optimization
Reposted 10 Days AgoSaved
Remote
United States
Junior
Junior
Software
The Technical Support Engineer provides technical support for Jama Software, addressing customer issues, troubleshooting, and contributing to documentation. They engage with customers on installations and configurations, utilizing various tools and technologies to resolve problems.
Top Skills: DockerIntellij IdeaJavaKubernetesLinuxRest ApiVirtualboxVisual VmZendesk
Reposted 10 Days AgoSaved
Remote
United States
Senior level
Senior level
Information Technology • Consulting
The Microsoft 365 Technical Support Engineer manages and troubleshoots Microsoft 365 services, providing technical support, ensuring security compliance, and collaborating with IT teams.
Top Skills: Exchange OnlineMicrosoft 365Microsoft Entra IdMicrosoft IntuneMicrosoft TeamsOnedrivePowershellSharepoint
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Reposted 10 Days AgoSaved
In-Office
San Francisco, CA, USA
Junior
Junior
Artificial Intelligence • Software
The Technical Services Engineer will address customer challenges, advocate for their needs, develop tools, and collaborate across functions to enhance product scalability.
Top Skills: AWSAzureC++GoGCPJavaJavaScriptNode.jsPython
Reposted 10 Days AgoSaved
In-Office
Dallas, TX, USA
Senior level
Senior level
Fintech • Financial Services
The IT End User Services & Desktop Support Engineer provides in-office support, resolving user incidents, managing access and endpoint environments, and ensuring a secure technology environment.
Top Skills: Active DirectoryAnsibleAWSAzure Virtual DesktopCitrixExchange OnlineHyper-VIntuneJAMFJira Service ManagementLinuxmacOSMicrosoft 365Microsoft Entra IdMicrosoft Graph ApiPowershellPythonSccmTerraformVMwareWindows
Reposted 10 Days AgoSaved
In-Office or Remote
9 Locations
104K-143K Annually
Mid level
104K-143K Annually
Mid level
Artificial Intelligence • Machine Learning
As a Search Engineer in Technical Support, you'll resolve technical issues, assist customers with Lucidworks products, and document solutions while collaborating with internal teams.
Top Skills: Apache LuceneAWSAzureGCPGrafanaJavaKafkaKubernetesLinuxPulsarPythonSalesforceSolrSparkUnixZendeskZookeeper
Reposted 10 Days AgoSaved
In-Office
Chicago, IL, USA
80K-90K Annually
Junior
80K-90K Annually
Junior
Fintech • Payments • Financial Services
Support the desktop environment for global trading operations, manage endpoints, user accounts, and provide network support. Foster system improvements.
Top Skills: Active DirectoryDhcpDnsEntra IdMicrosoft 365Microsoft IntuneTcp/IpWindows 11
Reposted 11 Days AgoSaved
In-Office or Remote
2 Locations
40K-80K Annually
Senior level
40K-80K Annually
Senior level
Artificial Intelligence • Computer Vision • Software
As a Named Technical Support Engineer, you'll be the key technical contact for a single enterprise customer, ensuring optimal use of Roboflow's computer vision platform through relationship building, troubleshooting, and enabling customer workflows.
Top Skills: BashLinuxNvidia JetsonPythonRaspberry Pi
Reposted 11 Days AgoSaved
In-Office
San Francisco, CA, USA
150K-200K Annually
Mid level
150K-200K Annually
Mid level
Information Technology • Software
Provide first-line technical support over Slack and Pylon, debug integrations, write custom scripts, work with the API, capture product feedback for Product and Engineering, collaborate with Customer Success and Engineering, and help expand support processes.
Top Skills: APIsCustom ScriptingMonitoring And On-Call SystemsPylonSlack
Reposted 11 Days AgoSaved
Hybrid
Raleigh, NC, USA
50K-70K Annually
Junior
50K-70K Annually
Junior
Software
The Technical Support Engineer provides technical support to customers, troubleshoots issues, communicates effectively, and mentors new hires.
Top Skills: CSSHTMLJquery
12 Days AgoSaved
Hybrid
San Francisco, CA, USA
125K-170K Annually
Mid level
125K-170K Annually
Mid level
Software
The IT Support/Operations Engineer will manage technical support, user lifecycle administration, IT infrastructure maintenance, and systems administration to enhance internal support and productivity.
Top Skills: Google WorkspaceKandjimacOSOktaVideo Conferencing ToolsWindows
Reposted 12 Days AgoSaved
Remote
United States
83K-91K Annually
Junior
83K-91K Annually
Junior
Healthtech • Software
The Production Support Engineer troubleshoots and resolves incidents in production, collaborates with teams for system improvements, and gradually contributes to coding and internal tools.
Top Skills: AWSCloudwatchDatadogGCPMySQLNew RelicPostgresRuby On Rails
Reposted 12 Days AgoSaved
In-Office
Hanover, MD, USA
105K-155K Annually
Senior level
105K-155K Annually
Senior level
Information Technology • Security • Software
The role involves providing System Engineering and Technical Support for Zero Trust Implementation, with responsibilities including documentation, system configuration, and collaboration with various teams.
Top Skills: AWSDockerJSONKubernetesMongoDBMySQLNifiOauthOraclePostgresRestSAMLXML
Reposted 12 Days AgoSaved
In-Office
3 Locations
27-30 Hourly
Internship
27-30 Hourly
Internship
Information Technology • Other
As a Technical Support Engineer Intern at Tanium, you'll assist customers by resolving technical issues, engaging in root cause analysis, and contributing to projects that enhance customer satisfaction while receiving mentorship.
Top Skills: NetworkingOperating SystemsSecurity SoftwareTanium Platform
13 Days AgoSaved
Hybrid
2 Locations
Junior
Junior
Aerospace • Security • Energy • Industrial
The Technical/Developer Support Specialist will provide technical support for Niagara-based solutions, manage inquiries in a CRM, assist in developer training on Niagara APIs, and document technical processes.
Top Skills: HTMLJavaLinuxWindowsSQLTcp/Ip NetworkingXML
13 Days AgoSaved
Hybrid
2 Locations
Junior
Junior
Aerospace • Security • Energy • Industrial
Provide technical support for Niagara-based hardware/software, manage support inquiries, perform root cause analysis, assist developers, and create technical documentation.
Top Skills: HTMLJavaLinuxWindowsNiagara FrameworkSQLTcp/Ip NetworkingXML
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