Top Support Engineer Jobs

The SnapLogic Support Engineer provides L2/L3 support for integrations, monitors integration jobs, resolves data issues, performs root cause analysis, and engages with business users and vendors.

Seek motivated individuals for a full-time role in technical support within a dynamic financial technology environment, emphasizing customer service and communication skills.

The Senior Application Support Engineer leads efforts to ensure application reliability, manages incidents, collaborates with teams, and monitors performance, providing 24/7 support.

Perform project and test engineering for PLSS (EVA spacesuit) design, development, manufacturing, testing, and certification. Analyze requirements, design test hardware/configurations, execute troubleshooting, review drawings/specs for NASA compliance, and produce test reports, hazard analyses, and procedures.

Provide world-class technical support for Qualys security applications in a FedRAMP environment. Troubleshoot networking, OS, and security issues via phone/email/Teams, collaborate with Development and QA, and resolve customer incidents for SaaS product modules.

Provide advanced technical support for enterprise network infrastructure, troubleshoot complex network issues, collaborate on implementations, maintain documentation, and support operational activities.

The Support Engineer, VIP at Automattic provides advanced technical support for enterprise customers, troubleshooting complex issues and escalating urgent tickets while collaborating with internal teams.

The Qlik Support Engineer provides ongoing support for QlikSense environments by developing data models and dashboards, monitoring system performance, and collaborating with stakeholders for enhancements.

As a Process Support Engineer, guide products through their lifecycle, providing customer support, troubleshooting, and analyzing data for semiconductor manufacturing processes.

As a Process Support Engineer, you'll manage product lifecycles, provide customer support, troubleshoot issues, and develop processes for semiconductor chip manufacturing.

The Process Support Engineer ensures optimal system performance, supports customer installations, troubleshoots issues, and develops processes for semiconductor manufacturing.

As a Senior Support Engineer, you will enhance customer support for LanceDB by building infrastructure, maintaining knowledge-bases, troubleshooting customer issues, and collaborating with engineering teams. Your expertise in distributed databases and proficiency in Rust and Python will help optimize cloud-native database deployments.

Provide incident and problem management support for Identity Management capabilities. Collaborate with internal teams to improve application stability, develop operational documents, and manage incidents effectively.

The Application Support Engineer maintains customer applications, resolves system anomalies, and collaborates with various technical teams to address operational issues.

The Cloud Support Engineer will provide technical support for cloud-based silicon design environments, focusing on customer satisfaction and efficient resolution of issues related to cloud infrastructure and HPC performance.

As a Sr. Staff Technical Solutions Engineer, you will provide specialized support to Databricks' strategic customers, solve technical challenges, and optimize performance using Spark and data technologies.

Provide in-person and remote endpoint support for Windows and macOS laptops, Microsoft 365 and cloud apps, mobile devices, AV, printers, and networking. Triage and resolve tickets, provision hardware/accounts, perform password/MFA support, maintain documentation, and escalate complex issues to Tier 3. Must be onsite full-time and collaborate with IT Operations on deployments and infrastructure projects.

Provide technical support for a B2B SaaS product: manage support queue across channels, assist Success Architects on customer calls, triage and debug issues with engineering, contribute product feedback and documentation, participate in incident response, and help improve customer operations and processes.

The Customer Engineer manages post-sale customer journeys, resolves issues, advises customers on Anyscale platform, and collaborates with engineering teams.

The Enterprise IT Support Engineer I provides desktop support, resolves hardware and software issues, and assists end users effectively, ensuring customer satisfaction.

Provide L2 technical support for Rocket Software customers using Db2 and IBM Z environments. Troubleshoot installation, configuration, and runtime issues, reproduce and document cases, use testing tools, recommend and implement solutions, collaborate with development, mentor technicians, and contribute to training and internal projects.

The Senior Customer Support Engineer will provide technical support for customers, troubleshoot complex issues, collaborate with engineers, and improve support documentation and workflows.

The Technical Support Engineer provides expert-level support, troubleshooting technical issues, collaborating cross-functionally, and ensuring customer satisfaction in a fast-paced environment.

Provide Level 3 remote technical support for data center servers, storage, and network equipment; troubleshoot, escalate to vendors, create knowledge base articles, support NPI/R&D, maintain ticketing updates, and participate in 24/7 on-call rotation to ensure continuity of customer operations.

Provide expert-level ECAD/EDA tool support for schematic capture and PCB layout, automate workflows with scripting, manage Linux-based EDA environments and license servers, coordinate tool upgrades and validation, maintain documentation and SOPs, and provide occasional after-hours support to enable efficient hardware design-to-manufacturing flows.