Top Support Engineer Jobs

The Oracle Support Engineer will manage database patching, automate processes, assist the DBA team, and minimize impact on production workloads.

As a Developer Support Engineer, you will troubleshoot CI/CD scenarios, develop automation scripts, analyze logs, and collaborate with customers and internal teams.

The role involves diagnosing and repairing complex Electro Mechanical equipment, ensuring operational quality, and maintaining customer satisfaction through effective problem resolution and support.

As a Solutions Support Engineer, you will provide technical support, troubleshoot issues, design scalable solutions, and participate in an on-call rotation for customer technical needs.

As a Dedicated Support Engineer, you will provide technical support to clients, manage ticket queues, and collaborate with internal teams to enhance customer satisfaction and improve workflows.

Provide technical support for Morpheus deployments, troubleshoot issues, drive resolution of support cases, and mentor engineers.

The Application Support Specialist maintains Mainframe and SWIFT applications, handles incident management, automates processes, and ensures compliance, driving modern DevSecOps across hybrid environments.

The Senior Automation Support Engineer will support the launch of automated systems, troubleshooting incidents, and acting as a technical liaison between the customer and service center during high-pressure situations.

Senior IT Support Engineer responsible for endpoint lifecycle management, imaging, app packaging, patching, and backend administration of SCCM, Jamf, and Intune. Provide technical support for Windows and macOS in classroom/lab environments, manage tickets, collect SCCM metrics, troubleshoot hardware/software imaging and drivers, and participate in incident/change management and on-call rotation as needed.

Senior application support role providing hands-on incident management, root cause analysis, SQL-driven diagnostics, environment maintenance, configuration validation, observability and automation improvements, and stakeholder communication. Mentor junior staff, author runbooks and RCAs, coordinate across Agile teams, and lead major incident response while ensuring data protection and adherence to SLAs in a mission-focused environment.

Provide technical support for computer systems, assist with training, onboarding, and maintain IT assets and performance in the office.

Lead the delivery of ML initiatives, define roadmaps with cross-functional teams, and develop ML models for conversational agents and smart tools, enhancing customer support.

Provide technical customer support for FOSSA's SaaS platform: manage new ticket queue and backlog, communicate updates to customers, collaborate with product and engineering, improve AI ticket-deflection and documentation, write/maintain scripts, and occasionally represent the company at events.

Coordinate and implement standard and custom integrations between Podium and client systems. Scope and plan projects for scalability, configure API settings, troubleshoot integration issues, document setups and SOPs, and support strategic clients and Account Managers by explaining technical processes to varied audiences.

Provide hands-on support to manufacturing/process engineers across FLIR cooler production lines: process returned hardware, execute experiments and equipment validations, support production and rework, update assembly instructions, train production personnel, drive continuous improvement (Lean/Six Sigma/5S), and report manufacturing metrics. Requires lifting up to 50 lbs and flexibility for overtime.

The Principal / Lead Support Engineer resolves technical challenges, provides customer support, optimizes performance, and drives product improvements while mentoring team members.

This role involves handling escalated technical support cases, troubleshooting complex issues, and leading technical guidance for the support team, while enhancing customer satisfaction.

Provide Tier 2 application and software support for deployed physical-AI systems: diagnose issues using logs, telemetry, and DBs; implement hot-fixes and runbooks; embed at customer sites for NPI and long-term support; collaborate with TAC, Product Support, and Engineering to improve reliability and tooling.

The Product Support Engineer will bridge the gap between Engineering and Customer Experience, resolving production issues, using AI for improvements, and consulting with Operations to automate processes.

Design and support software for POS terminals, optimizing applications for low-latency and real-time execution, and integrating AI models.

The Cyber Defense Infrastructure Support Engineer will design, implement, and maintain secure network environments, with focus on cyber security technologies and incident management.

The Application Support Engineer resolves technical issues, advocates for customers, collaborates with teams, improves documentation, and enhances processes for a superior customer experience.

Provide first- and second-line, customer-facing IT support for desktops, laptops, mobile devices and peripherals. Install, configure, patch and troubleshoot Windows and Apple systems, Office 365 services, Active Directory/GPO, network connectivity, antivirus, and desktop management tools. Track tickets, support remote users, assist with packaging/scripting, and participate in hardware/software deployments.

Serve as the primary technical responder for inbound customer issues: triage, reproduce, resolve or escalate, build automated support infrastructure, maintain documentation and runbooks, and synthesize product feedback to drive improvements.

The Senior Automation Support Engineer II supports customer sites during system launches, ensuring system stability and effective incident resolution while providing technical guidance in high-throughput environments.