Top Entry Level IT Jobs

Entry-level IT operations role in an onsite Dallas graduate program. Support day-to-day IT operations, automation scripting, platform administration, monitoring, cross-functional collaboration, and professional training.

Manage and improve IT infrastructure operations across virtualized and non-virtualized platforms, resolve complex incidents, automate provisioning and monitoring, document Level 1 incident procedures, and collaborate with application, infrastructure, and platform teams to ensure timely issue resolution.

Provide front-line on-site IT support and basic troubleshooting, manage account setup and permissions, maintain IT asset inventory, coordinate with MSPs, support AV/video conferencing for events, document procedures, and uphold hospitality service standards.

Provide onsite IT support for up to ~200 end users: respond to calls and emails, diagnose and resolve PC hardware/software, LAN and voice network issues, install/upgrade components, perform proactive system monitoring, document and track incidents, train users, and participate in IT projects.

Process and fulfill user access requests, provision and modify accounts, troubleshoot access issues, and support onboarding/offboarding. Work in a ticket-driven environment using ticketing systems, follow SLA-driven workflows and compliance requirements, document changes, and coordinate with IT and business teams.

Provide first-line IT support for hardware, software, and networking across Windows and macOS. Troubleshoot issues, manage user accounts in Active Directory, perform updates and security checks, maintain IT equipment, document solutions, assist onboarding, and escalate complex incidents. Support includes executive-level assistance and use of ticketing and remote support tools.