Top Tech Jobs & Startup Jobs in Cleveland, OH

The RMS Consultant will manage Records Management System (RMS) implementations and best practices for public safety agencies. Duties include overseeing configurations, conducting testing, defining roles, guiding change management, driving product adoption, and providing training. The role requires at least 50% travel to ensure successful deployment and customer satisfaction.

As a Project Manager at Mark43, you'll oversee the successful deployment of software for public safety agencies. Responsibilities include developing project plans, coordinating resources, managing scope and finances, tracking progress, identifying risks, and ensuring timely delivery of project outputs, while fostering stakeholder collaboration.

The Customer Experience Manager is responsible for advocating for clients, developing strategic account plans to enhance product adoption, supporting clients during pre and post-implementation activities, and tracking client satisfaction and feedback. They will collaborate with various teams to ensure smooth client experiences and manage key performance indicators (KPIs).

The Senior Quality Program Manager oversees the quality program operations, monitors internal and vendor interactions, conducts research and data analysis to improve customer experiences, establishes quality standards, and collaborates with various teams. Responsibilities include building quality scorecards, maintaining quality tooling, and facilitating calibration sessions to ensure the program's success.

The Administrative Assistant will provide advanced administrative support to senior leadership, including managing calendars, making travel arrangements, preparing correspondence, coordinating department activities, and communicating effectively across departments. The role requires a focus on problem-solving and discretion in handling sensitive information.

The Financial Analyst will monitor operating expenses, prepare journal entries for month-end close, and provide insightful reports and presentations to support strategic decision-making. The role requires collaboration within the FP&A team and the ability to identify trends and cost-saving opportunities.

The Project Manager III will plan and manage multiple projects for the employee benefits department, focusing on business solutions. Responsibilities include facilitating team communication, managing project schedules, and applying project management methodologies to deliver quality outcomes on time and within budget.