Healthcare.com is a healthcare technology company building smarter ways to connect people and partners with the coverage, care, and solutions they need.
We’re three businesses, one company. Through Marketplace, Pivot Health, and TrustRx, our work spans health insurance marketplaces, flexible health coverage, and pharmacy, giving us more ways to solve meaningful problems across the healthcare ecosystem.
Healthcare doesn’t stand still, and neither do we. We’re curious, collaborative, and always looking for better ways to solve problems, use technology, and make an impact.
About The Role
In this role, you’ll work directly with existing partners who sell Pivot Health products, helping them get more from the relationship and ultimately grow their business with us. You’ll focus on increasing agent engagement and production, strengthening partner relationships, identifying growth opportunities, and helping remove roadblocks along the way.
This is a remote role reporting to the Manager of Sales and Account Services and is a great fit for someone who understands insurance distribution, knows how to build strong broker and agency relationships, and enjoys being accountable for measurable results.
What You'll Do
- Own and grow a portfolio of agency and agent partners, building strong relationships and identifying opportunities to increase engagement and production
- Serve as a trusted partner to agencies and agents, helping them navigate Pivot Health products, tools, processes, and opportunities
- Proactively engage partners through regular outreach, agency visits, business reviews, training, and targeted growth conversations
- Use performance data to understand account activity, identify trends and opportunities, and develop strategies to improve partner production and retention
- Travel to agency offices, conferences, and partner events to strengthen relationships, support business development, and increase partner engagement
- Represent Pivot Health at agency and industry events, confidently delivering product education, training, and business updates to both small and large audiences
- Support product launches, sales initiatives, and campaigns by educating partners and driving adoption across agency and agent networks
- Identify barriers impacting partner performance and work across Sales, Operations, Marketing, and other teams to find solutions and improve the partner experience
- Bring partner feedback and market insights back to the business to help inform products, processes, and future growth opportunities
- Maintain accurate partner activity, opportunities, and account information within our CRM and internal systems
- Take ownership of account performance and continuously look for new ways to grow relationships, increase production, and strengthen Pivot Health’s distribution network
Who You Are
- You have 3+ years of experience in account management, partner development, sales, or insurance operations, ideally within a B2B insurance distribution model
- You understand the individual health insurance market, particularly under-65 products, and are comfortable working with brokers, agencies, agents, and uplines
- You’re commercially minded and motivated by growth. You don’t just maintain accounts; you look for opportunities to increase engagement, production, and long-term value
- You’re a strong relationship builder who can earn credibility with partners, have productive business conversations, and confidently navigate challenges
- You’re comfortable presenting and training, whether you’re sitting across the table from an agency partner or speaking to a larger group at an industry event
- You use data to understand what’s happening within your accounts and turn those insights into action
- You’re proactive, organized, and comfortable owning a portfolio of partners in a remote environment
- You’re comfortable with technology and have experience with enrollment, quoting, or broker platforms such as E123, HealthSherpa, or similar tools; CRM experience with Salesforce, HubSpot, or similar platforms is a plus
- You thrive in a fast-moving, performance-driven environment and take ownership of your results
- You’re willing and able to travel approximately 30% on average for agency visits, partner trainings, conferences, and industry events
How You Stand Out
- Experience managing a portfolio of agent or agency relationships in a remote environment
- Familiarity with multi-carrier insurance distribution models
- Experience with broker enablement or enrollment platforms
- Experience with CRM systems such as Salesforce or HubSpot
- Strong analytical skills and attention to detail in a fast-moving, performance-driven environment
Why Healthcare.com
We’re building a company for people who want to be part of what’s changing, not watching it happen. Here, you’ll have the opportunity to take on meaningful challenges, share new ideas, and make an impact you can see.
The Good Stuff- Medical coverage with PPO and HSA plan options
- Company funded HSA contributions from $2,000 to $4,000 annually
- Dental and vision coverage
- 401(k) with company match and eligibility from day one
- Paid time off and company holidays
- Paid parental and pregnancy disability leave
- Company paid life and AD&D insurance
- Employee Assistance Program (EAP)
- Employee discounts on travel, entertainment, fitness, dining, and more
We’ll give you the opportunity to make it matter.
Healthcare.com is an equal opportunity employer. We value different backgrounds, experiences, and perspectives and are committed to creating an inclusive workplace where everyone has the opportunity to thrive.
Skills Required
- 3+ years of experience in account management, partner development, sales, or insurance operations
- Understanding of the individual health insurance market, particularly under-65 products
- Experience working with brokers, agencies, agents, and uplines
- Ability to build relationships, conduct business conversations, and navigate partner challenges
- Experience presenting and delivering partner training
- Ability to use data to analyze account performance and drive actions
- Ability to manage a partner portfolio independently in a remote environment
- Comfort with enrollment, quoting, or broker platforms such as E123, HealthSherpa, or similar
- Willingness and ability to travel approximately 30%
- Experience managing agent or agency relationships remotely
- Familiarity with multi-carrier insurance distribution models
- Experience with broker enablement or enrollment platforms
- Experience with Salesforce, HubSpot, or similar CRM systems
- Strong analytical skills and attention to detail
HealthCare.com Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about HealthCare.com and has not been reviewed or approved by HealthCare.com.
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Healthcare Strength — Medical, dental, and vision coverage with HSA options are consistently listed across company and third-party profiles, with some postings citing employer HSA contributions. Health coverage appears to be a reliable pillar of the package.
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Retirement Support — A 401(k) plan with company match is highlighted in postings and benefits summaries, including references to a “fantastic 401k.” Retirement offerings are viewed as a strong component of total rewards.
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Leave & Time Off Breadth — PTO, paid holidays, bereavement, extended leave, and parental/family leave appear across listings, with some roles specifying roughly 15–20 days of PTO. Time-off breadth reads as competitive within a modern, remote-friendly package.
HealthCare.com Insights
What We Do
HealthCare.com is a healthcare technology company focused on making healthcare simpler, more accessible and easier to navigate. We combine technology, data and deep industry expertise to help consumers make more confident decisions about their health and coverage. Under the HealthCare.com umbrella, our businesses serve consumers across different parts of their healthcare journey. Our Marketplace helps people search, compare and find health insurance options that fit their needs. Pivot Health provides flexible health insurance solutions designed for people whose needs don’t always fit a traditional model. TrustRx extends our reach into pharmacy, helping us create an even more connected healthcare experience. While our businesses solve different problems, we share one goal: take experiences that are traditionally complicated and make them easier for the people who rely on them. That mission shapes how we work, too. We’re a team of builders, problem solvers and healthcare experts who move quickly, challenge conventional thinking and believe great ideas can come from anywhere. With employees across the U.S. and around the world, collaboration, ownership and different perspectives are part of how we operate. HealthCare.com has been building in healthcare since 2014, backed by investors with experience building some of the world’s leading internet companies. Today, we’re continuing to evolve beyond where we started, bringing together technology, insurance and pharmacy to build smarter, simpler ways for consumers to navigate healthcare.
Why Work With Us
Our people are at the heart of everything we build. Across 25 states and six countries, we’re a collaborative, curious team that values fresh ideas, transparency and ownership. We move fast, think big and give people the flexibility and support to do meaningful work, grow their careers and enjoy life outside of work.
