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Top Customer Success Jobs in Cleveland, OH
Artificial Intelligence • Healthtech
The Customer Success Executive will manage client relationships, ensure effective product implementation, train healthcare staff, and identify workflow improvements using AI solutions.
Top Skills:
Artificial IntelligenceHealthcare SystemsProject Management
Marketing Tech • Design
Lead a team of Customer Success Managers for enterprise accounts, driving retention and renewals while ensuring operational excellence and strategic execution.
Top Skills:
AI
Cloud • Software
Manage customer relationships by providing training, communication, and support to ensure successful use of the Vantage platform, catering to both SMBs and large enterprises.
Top Skills:
AWSAzureGCP
Information Technology • Security • Analytics
The OT Customer Success Architect will design and deploy Gravwell solutions, optimize analytics, troubleshoot issues, and act as a technical advisor for customers in OT environments, ensuring successful system integrations and customer satisfaction.
Top Skills:
BashDnp3ElkKafkaLinuxModbusPerlPythonRabbitMQSplunk
Cloud • Software
The Majors Customer Success Manager drives customer satisfaction and success by implementing Five9 solutions, managing relationships, and coordinating with internal teams for effective service delivery.
Top Skills:
AcdsContact Center TechnologyCrmsDialersIvrsQa SystemsSalesforceWfm
Healthtech
The Client Success Portfolio Manager supports retention and growth of complex clients by managing relationships, analyzing data, and leading initiatives to enhance client experience and service delivery.
Top Skills:
Client Success Best PracticesData AnalysisHealthcare BenefitsPresentation Skills
Cloud • Software
Lead customer outcomes by driving technical adoption, optimizing workflows, maintaining data accuracy, and facilitating cross-functional collaboration to enhance customer satisfaction.
Top Skills:
APIsCismCisspOscpPmpPythonSaaS
Marketing Tech • Sales
Own customer relationships and drive success by creating onboarding strategies, delivering training, and managing customer retention and growth. Engage with stakeholders, provide customer insights, and navigate complexities in enterprise accounts.
Top Skills:
B2B SaasDemo ToolsSales Enablement Platforms
Software
The Customer Success Manager at KEV acts as a trusted advisor driving customer success, collaborating with various internal teams while managing a customer portfolio to optimize the customer experience.
Top Skills:
SaaS
Software
Drive customer engagement and onboarding, identify growth opportunities, and resolve issues as a trusted advisor for enterprise clients.
Top Skills:
CRM
Software • Analytics
The Technical Customer Success Manager ensures retention and growth of clients by building relationships, resolving issues, and managing feedback for 30-60 paying customers, focusing on their long-term success.
Top Skills:
A/B TestingData WarehousesDeveloper ToolsPosthogProduct AnalyticsSdks
Healthtech • Information Technology • Consulting
The Director of Client Success will lead a team of Client Success Managers to drive client satisfaction, retention, and revenue growth through strategic oversight and collaboration.
Top Skills:
JIRASalesforceSmartsheet
New
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Information Technology • Security • Cybersecurity
As a Customer Success Open Authorization API Engineer, you'll design and implement API integrations, engage with customers, and deliver enablement sessions to enhance their capability in using the Veza platform.
Top Skills:
AWSAzureGCPLinuxPythonRest ApisSQLWindows Server
Information Technology • Security • Cybersecurity
The Customer Success Architect will coordinate onboarding and delivery of services for Veza's customers, ensuring successful implementation and adoption of the platform, while integrating APIs and managing project requirements.
Top Skills:
AWSAzureGCPLinuxPythonRest ApisSQLWindows Server
Big Data • Software • Analytics
As a Strategic Customer Success Manager, you'll guide organizations in data-driven success, partnering with customers to enhance collaboration and governance.
Top Skills:
BigQueryDbtLookerSnowflakeTableau
Cloud • Digital Media • Marketing Tech • Sales • Social Media • Software • Database
As a Customer Success Manager, you will drive growth and renewals for mid-market clients, managing a book of business and ensuring customer satisfaction throughout the customer lifecycle.
Software
The Senior Customer Success Operations Manager will deliver and optimize systems, processes, and workflows for the global Customer Success team, driving efficiency and supporting operational projects.
Top Skills:
Ai ToolsBi ToolsIntercomJIRARocketlaneSalesforceSQLVitallyZapierZendesk
Artificial Intelligence • Cybersecurity
Manage relationships with enterprise customers, ensuring adoption, retention, and growth. Act as a trusted advisor while facilitating technical deployments and gathering feedback for product improvements.
Top Skills:
APIsBashCybersecurityJSONNoSQLPythonSaaSSQLXML
Cybersecurity
The Senior Customer Success Manager will manage strategic relationships with enterprise customers, support renewals, and drive product usage while collaborating internally to ensure success planning.
Top Skills:
AWSAzureContainersGCPKubernetes
Software
The role involves supporting medical practices using NextPatient's software, configuring products based on client needs, and advocating for product enhancements.
Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
Manage and execute advertising campaigns for enterprise clients, focusing on profitability and growth through strategic planning and analysis of campaign performance. Collaborate with teams to optimize use of CommerceIQ's platform.
Top Skills:
AdvertisingAmazonEcommerceExcelWalmart
Big Data • Enterprise Web • Marketing Tech • Software
Manage customer success for key accounts, ensuring adoption and performance of Thanx tools. Build strong relationships, analyze data, and present insights. Collaborate with various teams and provide technical solutions.
Top Skills:
CatalystFrontNotionSalesforce
Information Technology • Business Intelligence • Consulting
The Customer Success Manager leads the deployment of the Leadership Intelligence Platform, ensures client satisfaction, and drives adoption.
Top Skills:
Api IntegrationsSaaS
eCommerce • Information Technology • Logistics • Productivity • Software
The Customer Success Manager will build relationships with clients, ensure satisfaction, drive retention, monitor customer health, and collaborate with teams to resolve issues and identify growth opportunities.
Top Skills:
B2B SaasWarehouse Management System (Wms)
Software
The Senior Director of Customer Success leads the strategy for the department, enhancing the customer journey, retention, and performance standards while collaborating cross-functionally.
Top Companies in Cleveland, OH Hiring Customer Success Roles
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