Top Customer Success Jobs in Cincinnati, OH

8 Days AgoSaved
Remote
Cincinnati, OH
110K-120K Annually
Mid level
110K-120K Annually
Mid level
Edtech
The Customer Success Operations Analyst will build reporting and dashboards, drive data-informed decisions, and improve customer success outcomes through analytics and automation.
Top Skills: AIAutomationDashboardsData EngineeringReporting
Reposted 8 Days AgoSaved
Remote
Cincinnati, OH
120K-135K Annually
Senior level
120K-135K Annually
Senior level
Fintech • Machine Learning • Payments • Software • Financial Services
Manage the success of a portfolio of enterprise customers, ensuring satisfaction, retention, and onboarding. Collaborate cross-functionally, track metrics, and drive expansion.
Top Skills: Bi ToolsExcelGoogle SuiteJIRALookerSalesforce
Reposted 8 Days AgoSaved
Remote
Cincinnati, OH
Entry level
Entry level
Artificial Intelligence • Cloud • Software
The Customer Success Associate ensures successful onboarding, execution, and delivery of programs for enterprise customers, focusing on customer engagement and efficient delivery processes.
Top Skills: Ai ToolsAutomation PlatformsChatgpt
Reposted 8 Days AgoSaved
Remote
Cincinnati, OH
65K-80K Annually
Senior level
65K-80K Annually
Senior level
Information Technology • Consulting
The Senior Client Success Manager manages client relationships, oversees digital marketing campaigns, and ensures client retention by analyzing performance data and providing tailored marketing recommendations.
Top Skills: CmsContent MarketingEmail MarketingGoogle AnalyticsPaid MediaSeoSocial MediaWordpress
Reposted 8 Days AgoSaved
Remote
Cincinnati, OH
80K-110K Annually
Mid level
80K-110K Annually
Mid level
Fitness • Healthtech
The Client Success Manager will oversee client deliverables, manage relationships, support wellbeing initiatives, and enhance population health goals through strategic account management.
Top Skills: ExcelPowerPoint
Reposted 8 Days AgoSaved
Remote
Cincinnati, OH
60K-65K Annually
Entry level
60K-65K Annually
Entry level
AdTech • Digital Media • Analytics
The Client Success Coordinator supports account teams by managing administrative tasks, tracking deliverables, and assisting with reporting and data accuracy, while learning about Comscore's tools and processes.
Top Skills: Presentation ToolsProject Management SystemsSpreadsheets
Reposted 8 Days AgoSaved
Remote
Cincinnati, OH
160K-180K Annually
Mid level
160K-180K Annually
Mid level
Insurance • Software
The Senior Customer Success Manager will lead project planning, coordinate stakeholders, manage customer requests, and ensure successful software delivery and user training.
Top Skills: AsanaJIRAMs Project
Reposted 8 Days AgoSaved
Remote
Cincinnati, OH
Mid level
Mid level
Healthtech • Information Technology
Manage diverse healthcare clients and projects, ensuring client satisfaction and collaboration with teams while utilizing project management tools.
Top Skills: ExcelSmartsheet
Reposted 8 Days AgoSaved
Remote
Cincinnati, OH
115K-135K Annually
Mid level
115K-135K Annually
Mid level
Healthtech • Information Technology
The Customer Success Manager ensures successful implementation and growth of health partnerships, driving provider engagement and addressing issues proactively. They build strong client relationships and utilize performance data to enhance program success and outcomes.
Top Skills: GainsightGoogle SuiteMS OfficeSalesforce
Reposted 8 Days AgoSaved
Remote
Cincinnati, OH
Senior level
Senior level
Software
Serve as primary customer contact to onboard, drive adoption, and ensure customer success for SaaS security products. Build executive relationships, maintain success plans and health scores, coordinate with Sales, Product, and Professional Services, and drive renewals, upsell and cross-sell opportunities while escalating risks and ensuring high customer satisfaction.
Top Skills: CybersecuritySaaS
9 Days AgoSaved
Remote
Cincinnati, OH
88K-88K Annually
Mid level
88K-88K Annually
Mid level
Artificial Intelligence • Computer Vision • Insurance • Machine Learning • Software
The Customer Success Manager at Yembo will drive revenue retention, operationalize success, manage strategic turnarounds, and communicate effectively with customers and internal teams.
Top Skills: HubspotSalesforce
9 Days AgoSaved
Remote
Cincinnati, OH
Senior level
Senior level
Healthtech
This Customer Success Manager role focuses on strategic partnership with health system executives, improving patient outcomes through AI-driven insights, and driving account retention and growth.
Top Skills: Ai ToolsChurnzeroGongLookerPendoSalesforce
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Reposted 9 Days AgoSaved
Remote
Cincinnati, OH
68K-85K Annually
Mid level
68K-85K Annually
Mid level
HR Tech
The Digital Customer Success Manager will oversee a broad book of JazzHR customers, focusing on digital engagement and automation to enhance customer satisfaction and retention.
Top Skills: GainsightSalesforce
9 Days AgoSaved
Remote or Hybrid
Cincinnati, OH
500K-500K Annually
Senior level
500K-500K Annually
Senior level
Software
Manage a portfolio of strategic customers, drive adoption and growth, serve as a technical advisor, and collaborate cross-functionally to ensure customer success and satisfaction.
Top Skills: APIsContent Management SystemsDigital Asset ManagementEcommerceMedia WorkflowsSaaSWeb Technologies
Reposted 9 Days AgoSaved
Remote
Cincinnati, OH
90K-120K Annually
Senior level
90K-120K Annually
Senior level
HR Tech
The Senior Customer Success Manager will manage enterprise customer relationships, focusing on retention and driving business outcomes. Responsibilities include relationship management, risk mitigation, and customer enablement.
Top Skills: SaaS
9 Days AgoSaved
Remote
Cincinnati, OH
Senior level
Senior level
Healthtech • Software
The Client Success Director at Clario will manage key client relationships, implement account strategies, ensure client satisfaction, and drive growth through trusted partnerships and operational excellence.
9 Days AgoSaved
Remote
Cincinnati, OH
Mid level
Mid level
AdTech • Marketing Tech • Social Media • Design
The Client Success Strategist manages client relationships, ensuring clear communication and project coordination across marketing teams to foster client success.
Top Skills: AnalyticsDigital MarketingPaid MediaSeo
Reposted 9 Days AgoSaved
Remote
Cincinnati, OH
Mid level
Mid level
Industrial
The Customer Success Enablement Manager designs enablement strategies for teams, enhancing performance through onboarding, playbooks, and cross-functional collaboration.
Top Skills: GongQuicksightSalesforceVitally
Reposted 9 Days AgoSaved
Remote
Cincinnati, OH
Junior
Junior
Analytics • Financial Services
Provide front-line, multi-channel client support and manage full lifecycle inquiries; assist onboarding and API integrations; test application/APIs, create user and API documentation, and lead process improvement and automation efforts while working cross-functionally.
Top Skills: APIsIntercom
Reposted 9 Days AgoSaved
Remote
Cincinnati, OH
118K-137K Annually
Senior level
118K-137K Annually
Senior level
Software
The Customer Success Manager will lead relationships with high-growth startups, ensuring product and service value, driving customer success, and managing renewals while improving customer experience operations.
Top Skills: Financial SoftwareFintechSaaS
Reposted 9 Days AgoSaved
Remote
Cincinnati, OH
110K-125K Annually
Expert/Leader
110K-125K Annually
Expert/Leader
Insurance
The Client Success Executive will manage and enhance relationships with self-funded employers, ensuring client satisfaction, retention, and strategic growth while providing expert guidance on Reference Based Pricing health plan administration.
Top Skills: MS OfficeReference Based PricingSelf-Funded Health PlansTpa
Reposted 9 Days AgoSaved
Remote
Cincinnati, OH
Senior level
Senior level
Healthtech • Internet of Things • Hospitality • Telehealth
As a Shopify Account Manager at Bask, you will enhance customer experience, own the full customer lifecycle, and analyze engagement metrics while collaborating across teams.
Top Skills: SaaSShopify
Reposted 9 Days AgoSaved
Remote
Cincinnati, OH
Senior level
Senior level
Healthtech • Internet of Things • Hospitality • Telehealth
Manage the full customer lifecycle by building relationships, driving user adoption, analyzing metrics, and delivering product demos in a fast-paced startup environment.
Top Skills: Customer Engagement SoftwareE-CommerceSaaS
Reposted 9 Days AgoSaved
Remote
Cincinnati, OH
70K-85K Annually
Mid level
70K-85K Annually
Mid level
Software • Automation
The Customer Success Manager at Bluesight builds relationships with healthcare executives, improves product utilization, and ensures customer satisfaction while achieving renewal and growth targets.
Top Skills: SaaS
Reposted 9 Days AgoSaved
Remote
Cincinnati, OH
70K-80K Annually
Mid level
70K-80K Annually
Mid level
Software
Manage a portfolio of mid-market healthcare customers, ensuring retention and expansion by leveraging EHR expertise and driving workflow optimizations.
Top Skills: Customer Success ToolingEhrSalesforce
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