Top Customer Success Jobs in Cincinnati, OH

The Director of Customer Success Enterprise leads a team to drive revenue growth by developing strategies for partnerships with healthcare organizations. Responsibilities include managing expansion quotas, building strategic account plans, and engaging with executive stakeholders.

The Senior Customer Success Manager ensures customer satisfaction, builds long-term relationships, and drives retention and growth by delivering tailored solutions and maximizing product usage.

Manage customer adoption lifecycle, lead technical value-selling efforts, drive timely customer outcomes, provide API architecture guidance, and maintain customer health to ensure value realization.

The Client Success Manager at Varsity Technologies will engage clients, manage relationships, coordinate projects, and drive client satisfaction and retention to enhance technology adoption.

The Director of Customer Success is responsible for driving retention and customer satisfaction, through leadership, strategic execution, and data analysis, in a fast-growing EdTech SaaS environment.

Lead a team of Senior Customer Success Managers, manage relationships with strategic clients, and drive product adoption and customer satisfaction.

The Director of Customer Success will lead strategy, develop the team, manage customer relationships, and ensure an excellent customer experience in investment banking and fintech.

As a Customer Success Manager, you'll manage customer relationships, provide training and support, resolve issues, and advocate for product development based on customer feedback.

The Client Success Manager manages client relationships, ensuring satisfaction, driving retention and growth, providing training, and identifying upsell opportunities within existing accounts.

The Customer Success Specialist will manage customer requests, provide inbound support, communicate with customers, and collaborate with internal teams while focusing on learning and growth opportunities.

The Client Success Specialist is the primary contact for clients, managing relationships, translating campaign data into insights, and collaborating on strategies to ensure success.

Manage and develop a team of Mid-Market Customer Success Managers to ensure high-quality customer experiences, drive value, and strengthen relationships with mid-market accounts by resolving client needs and engaging resources.

The Customer Success Manager engages customers to build relationships, enhance satisfaction, drive adoption of services, and resolve concerns, ensuring profitability for both parties.

Lead customer success for a dedicated portfolio, managing teams, driving retention and growth strategies, and fostering customer relationships.

Lead and scale a Customer Success organization managing two teams to enhance customer experience and retention, using operational rigor and AI processes.

Lead and manage a team of Customer Success Managers, drive operational excellence, and enhance customer engagement with government entities.

As a Customer Success Manager, you'll manage onboarding, adoption, and expansion of solutions, advocating for customers and driving product adoption, while monitoring key performance metrics for success.

The Enterprise Customer Success Account Manager builds relationships with key stakeholders, drives platform adoption, manages renewals, and oversees account growth for manufacturing clients, leveraging AI insights to enhance customer success.

Manage a team of Customer Success Managers to drive customer retention, growth, and operational excellence through strategic planning and collaboration.

As a Customer Success Manager, you will design data-driven strategies for customer onboarding, engagement, and retention, focusing on automation and collaboration across teams.

The Customer Success Manager will lead customer onboarding, account management, training, and be the primary contact post-sales for enterprise clients while advocating for customer needs within the organization.

The Customer Success Manager will lead onboarding, account management, training, and customer advocacy while resolving issues and ensuring customer satisfaction.

As a Customer Success Manager, you will manage a portfolio of 120+ customers, focusing on product adoption, retention, and mitigating churn risks through effective communication and problem-solving.

As a Customer Success Manager at Owner.com, you will manage high-volume, multi-location restaurant accounts, driving product adoption and customer value while ensuring retention and expansion opportunities.

Manage client accounts with healthcare organizations, ensure successful implementation and adoption, and analyze data to demonstrate program performance.