Top Customer Success Jobs in Cincinnati, OH
The EHS Specialist/Manager is responsible for overseeing the environmental health, safety, and security (EHSS&S) programs at the facility, ensuring compliance with regulations, leading safety initiatives, managing training, conducting investigations, and maintaining records related to safety and environmental standards.
The RVP, Client Acquisition will engage with qualified prospects to understand their needs and present tailored financial planning solutions. The role involves building relationships, collaborating with financial advisors, and guiding clients through the advisory process to drive new business success, all while contributing to the company's positive work environment.
As a Training Specialist at Saputo, you will design and deliver training programs, develop onboarding processes, maintain training records, and assess the training needs of employees. You will also create engaging training materials and ensure compliance with policies and procedures, while continuously improving training effectiveness.
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The Field Remarketing Specialist at DriveTime will sell vehicles at auctions, aiming for high recovery retention while liquidating significant inventory. Responsibilities include digital representation at auction locations, tracking vehicles, strategic cosmetic and mechanical reconditioning decisions, achieving performance targets, and reporting auction performance metrics.
The Customer Analytic Focal will lead analytics deployment for the LEAP fleet, collaborating closely with customer and engineering teams. The role requires developing analytics models and visualizations to support fleet stability, presenting recommendations to senior leaders, and engaging in project management for digital analytics solutions.
The Supervisor, Customer Support leads a team of customer service agents, managing production and performance to meet KPIs. Responsibilities include providing coaching, resolving customer issues, managing escalations, and maintaining communication across departments to ensure smooth operations and an updated knowledge base.
As an Engagement Specialist, you will manage renewals for customer accounts, ensuring satisfaction and retention. You will engage with customers to understand their needs, collaborate with sales and customer success teams, and maintain accurate customer records. Your goal is to drive successful renewals and explore upselling or cross-selling opportunities.
As a Customer Solutions Manager, you will onboard new clients, provide personalized customer support, create documentation and digital assets, and manage top-of-funnel sales activities. Building and maintaining relationships with clients is key to success in this role.
The Epicor ERP Specialist will serve as a business advisor, implementing and supporting Epicor ERP across multiple sites while training users, improving processes, and ensuring high-quality delivery of new system functionalities. Responsibilities include documentation, user support, project planning, testing, and BI report creation.
As a Customer Success Manager, you will nurture client relationships, ensure seamless engagement and satisfaction, collaborate with sales and operations, and manage process improvements. You will also solve any client issues and help enhance service delivery using no-code tools like Zapier, Calendly, and Jotform.
Top Companies in Cincinnati, OH Hiring Customer Success Roles
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