Top Customer Success Jobs in Cincinnati, OH

The Principal Customer Success Manager will lead strategic partnerships with enterprise healthcare customers, drive measurable success, engage executives, and ensure alignment between AI strategy and business goals.

As a Senior Manager, Customer Success, you'll drive innovative strategies for client engagement, manage client relationships, and exceed client expectations while overseeing account management, industry understanding, and strategic development.

As Chief of Staff, support VPs in Customer Success and Services by aligning strategies, managing operations, and facilitating cross-functional coordination to improve customer experiences.

The role involves leading a Customer Success team, managing customer engagement strategies, enhancing product adoption, and driving growth in healthcare practices.

The Customer Success Manager will drive customer adoption and expansion of Tines' automation platform while offering guidance and feedback to internal teams, ensuring customers achieve their goals.

The Senior Client Success Manager ensures client retention and satisfaction, manages a portfolio of large clients, collaborates internally, and develops strategic client relationships while driving relevant outcomes.

As a Client Success Manager, you'll manage client relationships, provide technical support, conduct business reviews, and contribute to product improvements.

Manage relationships with SMB and emerging tech clients, drive product adoption, identify growth opportunities, and improve customer success processes.

As a Customer Success Manager at Benepass, you will manage midmarket client relationships, drive product adoption, identify growth opportunities, and enhance customer satisfaction through tailored solutions and collaboration with cross-functional teams.

The Director of Customer Success will manage relationships with self-insured employer clients, ensuring satisfaction while leveraging healthcare analytics to provide strategic solutions. Responsibilities include leading client interactions, utilizing data insights for decision-making, and collaborating with cross-functional teams to enhance service delivery.

Manage a high-volume portfolio of B2B accounts, ensuring product adoption and client satisfaction through proactive relationship management and education.

The Lead Customer Success Manager is responsible for driving product adoption, managing renewals, account management, and ensuring customer satisfaction and success through deep relationship cultivation and proactive management of accounts.

The Client Success Manager builds relationships with clients, ensures product adoption, resolves issues, and drives upsell opportunities while providing tailored support.

The Strategic Customer Success Manager will cultivate client relationships, ensure satisfaction with SOCi solutions, drive product adoption, and identify growth opportunities.

The Senior Director of Client Success will oversee relationships with key clients, ensuring exceptional service and driving growth through strategic planning and collaboration with internal teams. Responsibilities include managing client expectations, developing tailored plans for retention and upselling, and presenting data-driven insights to executives.

Oversee relationships with strategic employer clients, ensuring exceptional service, driving value, and fostering long-term partnerships through communication and collaboration.

Lead the National Market Client Success team, oversee client relationships, drive revenue growth, and mentor a team of client success professionals in a healthcare technology setting.

Oversee relationships with large employer clients, ensuring service quality, driving value, and fostering partnerships through strategic planning, communication, and collaboration with internal teams.

Manage strategic customer relationships to ensure retention and value delivery across accounts. Focus on adoption, escalation resolution, and collaboration with cross-functional teams.

As a Customer Success Manager, you will support 40+ accounts, focusing on customer retention, engagement, and expansion while ensuring high satisfaction. Responsibilities include driving customer communication, managing renewal processes, identifying upselling opportunities, and coordinating onboarding for new clients.

The Enterprise Customer Success Manager will help customers succeed with WRITER through onboarding, adoption, and process improvement, while managing relationships and projects across their organizations.

As VP of Customer Success, you will oversee customer engagement strategies, drive expansion, leverage AI, and lead a high-performing team in a SaaS environment.

The Customer Success Manager oversees ~20-25 strategic accounts, focusing on renewals, adoption, and stakeholder engagement in public safety technology.

The Customer Success Manager will improve customer relationships, manage renewals, identify upsell opportunities, and lead cross-functional collaborations to optimize client experiences in healthcare.

The Customer Success Enablement Manager will develop and optimize onboarding and training programs, manage content, evaluate tools, and collaborate cross-functionally to enhance customer success initiatives.