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Top Customer Success Jobs in Cincinnati, OH

Reposted 7 Days AgoSaved
Remote
Cincinnati, OH
100K-180K Annually
Mid level
100K-180K Annually
Mid level
Enterprise Web • Mobile • Other • Professional Services • Software • App development
The Customer Success Manager will manage customer relationships, driving renewals and expansion through strategic engagement and advisory roles on QA best practices.
Top Skills: Automated TestingSaaS
Reposted 7 Days AgoSaved
Remote
Cincinnati, OH
85K-110K Annually
Mid level
85K-110K Annually
Mid level
Information Technology • Software • Analytics
The Technical Customer Success Specialist provides technical support and troubleshooting for clients, ensuring system stability and resolving complex data integration issues. This role collaborates with multiple teams and mentors support staff while documenting workflows.
Top Skills: .NetAngularApi IntegrationsAzureCSSExcelJSONSQLSsis
Reposted 7 Days AgoSaved
Remote
Cincinnati, OH
Junior
Junior
Software • Cybersecurity
The Associate Customer Success Engineer ensures customer satisfaction by optimizing platform usage, providing training, troubleshooting issues, and influencing product development based on customer feedback.
Top Skills: APIsPythonSQLWeb Services
Reposted 7 Days AgoSaved
Remote
Cincinnati, OH
Junior
Junior
Artificial Intelligence • Software
The Customer Success Manager at Wordly will build strong relationships with customers, ensuring satisfaction and value realization while monitoring customer health and addressing concerns.
Top Skills: CRM
Reposted 7 Days AgoSaved
Remote
Cincinnati, OH
65K-75K Annually
Mid level
65K-75K Annually
Mid level
Computer Vision • Machine Learning • Software
The Customer Success Manager will lead key account relationships, manage a team, drive business outcomes, and enhance client satisfaction focusing on retention and expansion.
Top Skills: Bi ToolsCrm PlatformsCustomer Success Software
Reposted 7 Days AgoSaved
Remote
Cincinnati, OH
Senior level
Senior level
Fintech • Financial Services
The Customer Success Manager will manage a portfolio of mid-market accounts, ensuring customer onboarding, adoption, and strategic growth through strong relationships and data-driven insights.
Reposted 7 Days AgoSaved
Remote
Cincinnati, OH
Senior level
Senior level
Information Technology • Marketing Tech • Analytics
The Account Director will manage client relationships, drive service delivery, ensure client satisfaction, and foster business growth through strategic planning and collaboration.
Top Skills: AnalyticsDigital Marketing
Reposted 7 Days AgoSaved
In-Office or Remote
Cincinnati, OH
Senior level
Senior level
Artificial Intelligence • Software • Generative AI
The Strategic Customer Success Manager will drive AI transformation for financial services, manage senior level customer relationships, develop success plans, and lead adoption projects.
Top Skills: AISaaS
Reposted 7 Days AgoSaved
Easy Apply
Remote
Cincinnati, OH
Easy Apply
85K-106K Annually
Mid level
85K-106K Annually
Mid level
Biotech
The Customer Success Specialist provides strategic support during onboarding, fosters client relationships, manages accounts, and collaborates with sales and cross-functional teams to ensure customer satisfaction.
Top Skills: Crm SoftwareMicrosoft Office Suite
Reposted 7 Days AgoSaved
Remote or Hybrid
Cincinnati, OH
58K-78K Annually
Junior
58K-78K Annually
Junior
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Customer Success Manager, you will build strong customer relationships, optimize usage of ServiceTitan, drive value and ROI, and mitigate churn risk while ensuring customer satisfaction and retention.
Top Skills: GainsightSalesforceTableau
8 Days AgoSaved
Remote or Hybrid
Cincinnati, OH
75K-105K Annually
Mid level
75K-105K Annually
Mid level
Software • Cybersecurity
The Customer Success Manager ensures customer adoption and satisfaction by providing expert guidance, managing relationships, and driving value through proactive engagement and analysis.
Top Skills: Cybersecurity
8 Days AgoSaved
Remote
Cincinnati, OH
1-1 Annually
Senior level
1-1 Annually
Senior level
Biotech
The Senior Customer Success Manager drives product adoption and client satisfaction, oversees strategic accounts, and improves customer experience through innovative solutions.
Top Skills: GmailExcelMicrosoft PowerpointSalesforce
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8 Days AgoSaved
Easy Apply
Remote
Cincinnati, OH
Easy Apply
140K-180K Annually
Senior level
140K-180K Annually
Senior level
Insurance • Software
The Customer Success Manager at Federato will manage the post-sales experience, foster client relationships, and drive growth by utilizing data insights to meet customer needs and enhance product utilization.
Top Skills: AIMlSalesforce
8 Days AgoSaved
In-Office or Remote
Cincinnati, OH
75K-95K Annually
Mid level
75K-95K Annually
Mid level
Enterprise Web
The Customer Success Manager fosters relationships with clients to maximize their use of G2's products, identifying upsell opportunities and ensuring customer satisfaction while meeting retention and revenue goals.
Top Skills: Google SuiteSalesforce CRM
8 Days AgoSaved
Easy Apply
Remote
Cincinnati, OH
Easy Apply
75K-85K Annually
Mid level
75K-85K Annually
Mid level
Fintech • Software
As a Customer Success Manager, you will own client relationships, create quarterly strategies, advocate for clients internally, and drive product adoption.
8 Days AgoSaved
Remote
Cincinnati, OH
Mid level
Mid level
Artificial Intelligence • Information Technology • Machine Learning • Software • Design
As a Customer Success Manager, you'll build strong customer relationships, provide support, identify growth opportunities, and collaborate with teams to improve product offerings.
Top Skills: CRMSaaS
8 Days AgoSaved
Easy Apply
Remote
Cincinnati, OH
Easy Apply
90K-100K Annually
Junior
90K-100K Annually
Junior
Enterprise Web • Information Technology • Payments • Sales
Manage a portfolio of clients, driving adoption and renewals while ensuring customer satisfaction. Collaborate across teams to provide innovative solutions and act as a trusted advisor to clients, enhancing their success and advocacy.
Top Skills: Salesforce
Reposted 8 Days AgoSaved
Remote
Cincinnati, OH
Senior level
Senior level
Fintech • Mobile • Payments • Software
As a Senior Customer Success Manager, you will manage customer relationships, provide insights, and help customers implement and grow using RevenueCat.
Top Skills: Google DocsLinearSlackZoom
Reposted 8 Days AgoSaved
Easy Apply
Remote
Cincinnati, OH
Easy Apply
60K-70K Annually
Mid level
60K-70K Annually
Mid level
Healthtech
The Customer Success Advisor manages customer relationships, drives utilization of PerfectServe solutions, and ensures client satisfaction by advocating for end users and identifying process improvements.
Top Skills: Healthcare SoftwareSaas Products
Reposted 8 Days AgoSaved
In-Office or Remote
Cincinnati, OH
Mid level
Mid level
Software
The Customer Success Manager will drive customer adoption, retention, and expansion for B2B SaaS clients, leveraging data and AI insights to build long-term relationships and ensure customer success.
Top Skills: AICsp ToolsSaaSSalesforce
Reposted 8 Days AgoSaved
Easy Apply
Remote
Cincinnati, OH
Easy Apply
Senior level
Senior level
Healthtech
As a Customer Success Manager, you'll lead onboarding and implementation, manage strategic stakeholder relationships, drive analytics, and advocate for customer needs while collaborating across teams.
Top Skills: Data FeedsDigital Health SolutionsIntegrations
Reposted 8 Days AgoSaved
Remote
Cincinnati, OH
123K-167K Annually
Senior level
123K-167K Annually
Senior level
Cybersecurity
The Manager of Customer Success will lead a team supporting enterprise customers, focusing on customer adoption, retention, and growth, while mentoring team members and optimizing performance.
Top Skills: GainsightSalesforce
Reposted 8 Days AgoSaved
Easy Apply
Remote
Cincinnati, OH
Easy Apply
109K-150K Annually
Senior level
109K-150K Annually
Senior level
Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
The Customer Success Associate Director will manage relationships with clients, focusing on onboarding, support, and delivering strategic direction to ensure the effective use of CommerceIQ's ecommerce platform to drive revenue growth.
Top Skills: ExcelSQL
Reposted 8 Days AgoSaved
Remote
Cincinnati, OH
139K-164K Annually
Senior level
139K-164K Annually
Senior level
Security • Cybersecurity
Manage strategic customer relationships in enterprise SaaS, focusing on adoption, retention, and driving outcomes while collaborating cross-functionally.
Top Skills: JIRASaaSSalesforce
9 Days AgoSaved
Remote
Cincinnati, OH
138K-168K Annually
Senior level
138K-168K Annually
Senior level
Healthtech
The Client Success Manager is responsible for managing enterprise healthcare customer accounts, ensuring successful deployment and value realization of digital therapeutics, while leading internal teams and leveraging data for insights and improvements.
Top Skills: LookerSalesforce
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