Top Customer Success Jobs in Cincinnati, OH

The Representative II, Desk Side is responsible for providing IT support to remote and local team members, managing IT assets, troubleshooting connectivity and software issues, and improving helpdesk processes. Key responsibilities include imaging computer systems and collaborating with IT teams to resolve user issues while maintaining a focus on customer service.

As a Business Office Associate at CarMax, you will provide administrative support to various store departments, assist customers with paperwork, and ensure excellent customer service in a fast-paced office environment. Key responsibilities include handling financial transactions, communicating effectively with customers, and maintaining coverage at the information desk.

The Max Support Representative will assist clients using ONESOURCE Income Tax and related products, providing support for assigned accounts, resolving issues, maintaining client relationships, and proposing product enhancements based on client requests. The role requires detail orientation and a focus on client satisfaction.

The Vice President - Client Services is responsible for overseeing client relations, improving operational effectiveness, driving revenue generation, and ensuring client retention. This role involves leading teams, establishing client account plans, and developing long-term client relationships while conducting performance analysis and recommending process improvements.

The Vice President of Client Services oversees client relations, operational effectiveness, revenue generation, and client retention. This role includes maintaining client accounts, supporting client relationship development, and managing operational effectiveness while analyzing client performance and recommending process enhancements.

The Customer Experience Coordinator will manage and enhance customer experiences, communicate with customers to resolve issues, track customer interactions, and analyze customer feedback for process improvements. This role acts as the 'Voice of the Customer', ensuring satisfaction and effective communication of strategies and results throughout the organization.

The Mortgage Systems Support Specialist facilitates communication between mortgage employees and IT regarding issues with mortgage origination systems. Responsibilities include diagnosing technical issues, providing support, maintaining records, and ensuring positive customer experiences while adhering to bank policies and procedures.