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Top Customer Success Jobs

5,120+ Job Results
2 Hours Ago
San Francisco, CA
Hybrid
1,800 Employees
234K-316K Annually
7+ Years of Experience
1,800 Employees
234K-316K Annually
7+ Years of Experience
Productivity • Software • Analytics • Automation
Leading the Global Customer Success Strategy team at Asana, defining global, regional, and segment-level Customer Success strategy, driving operational excellence, and leading strategic initiatives in support of high-growth business. Responsible for establishing a forecasting process, nurturing the team, and fostering collaboration and innovation.
Top Benefits:
401-K
Adoption Assistance
Commuter Benefits
+55 More
13 Hours Ago
New York, NY
Hybrid
1,800 Employees
160K-203K Annually
7+ Years of Experience
1,800 Employees
160K-203K Annually
7+ Years of Experience
Productivity • Software • Analytics • Automation
Seeking a Strategic Customer Success Manager to support and grow the largest and most strategic customers, ensuring successful adoption of Asana and realizing business value. This role involves nurturing relationships, co-creating impact plans, fostering customer advocacy, and collaborating on strategic account plans.
Top Benefits:
401-K
Adoption Assistance
Commuter Benefits
+55 More
3 Hours Ago
Denver, CO
Hybrid
7,000 Employees
62K-94K Annually
3-5 Years of Experience
7,000 Employees
62K-94K Annually
3-5 Years of Experience
Artificial Intelligence • Cloud • Events • Software
The Customer Success Manager at RingCentral serves as a direct support function to high-profile customers, ensuring customer satisfaction, growing revenue, and developing strong relationships. Responsibilities include project management, customer support, and collaboration with internal teams. Required qualifications include 3+ years of enterprise-level customer success experience, technical expertise, and strong communication skills. Experience with VoIP technology and network troubleshooting is preferred. A Bachelor's degree or equivalent education is also required.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+72 More
5 Hours Ago
CO + 78 More
Remote
2,066 Employees
60K-80K Annually
3-5 Years of Experience
2,066 Employees
60K-80K Annually
3-5 Years of Experience
Information Technology • Insurance • Software
The Sr. Customer Support Analyst at Vertafore plays a vital role in managing complex escalated customer issues, facilitating resolutions, and mentoring support staff for continuous improvement. They are responsible for identifying issues, improving product usability, and collaborating with various teams to enhance customer relationships.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+51 More
5 Hours Ago
United States + 78 More
Remote
1,200 Employees
46K-60K Annually
1-3 Years of Experience
1,200 Employees
46K-60K Annually
1-3 Years of Experience
Cloud • Productivity • Social Impact • Software • Analytics
Join Bonterra Tech as a Customer Support Specialist to provide exceptional customer support across email, chat, and phone channels. Master various software products, escalate technical issues, and collaborate with internal teams and customers.
Top Benefits:
401-K
401-K Matching
Company Equity
+39 More
5 Hours Ago
United States + 78 More
Remote
1,200 Employees
45K-55K Annually
1-3 Years of Experience
1,200 Employees
45K-55K Annually
1-3 Years of Experience
Cloud • Productivity • Social Impact • Software • Analytics
The Contact Center Representative II is responsible for providing high-quality customer service and support via phone and email to nonprofit organizations and clients. Responsibilities include resolving inquiries, assisting agents, monitoring program deadlines, and escalating issues. Additional duties may include assisting with special projects and testing. Requirements include one year of support/customer service experience, strong communication skills, and proficiency in MS Excel, Zendesk, and SQL is a plus.
Top Benefits:
401-K
401-K Matching
Company Equity
+39 More
5 Hours Ago
US + 49 More
Remote
1,127 Employees
100K Annually
3-5 Years of Experience
1,127 Employees
100K Annually
3-5 Years of Experience
Marketing Tech • Social Media • Software • Analytics • Business Intelligence
As a Customer Success Manager at Sprout Social, you will own the business relationship for a portfolio of enterprise customers in the US, provide personalized experiences, drive product adoption, and inspire customer loyalty.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+48 More
5 Hours Ago
USA + 78 More
Remote
500 Employees
3-5 Years of Experience
500 Employees
3-5 Years of Experience
Consumer Web • Fintech • Software • Travel • Hospitality
As a Claims & Disputes Specialist at Hotel Engine, you will collaborate with suppliers and internal teams to resolve billing discrepancies, investigate billing anomalies, communicate solutions internally and externally, and ensure incidentals are billed correctly. The role requires strong communication skills, basic accounting knowledge, ability to problem solve, and proficiency in Excel, Wex, and Salesforce.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+48 More
5 Hours Ago
Boston, MA
Hybrid
4,500 Employees
79K-119K Annually
3-5 Years of Experience
4,500 Employees
79K-119K Annually
3-5 Years of Experience
Digital Media • Gaming • Information Technology • Software • Sports • eSports • Big Data Analytics
Join the Cross Sell Operations team to elevate customer engagement through dynamic initiatives and collaboration with various teams. Manage product flows, drive continuous testing, and analyze campaigns for optimization. Requires 3 years of relevant experience, Bachelor's degree, and strategic thinking abilities.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+50 More
6 Hours Ago
New York, NY
140 Employees
115K-140K Annually
5-7 Years of Experience
140 Employees
115K-140K Annually
5-7 Years of Experience
eCommerce • Edtech
Senior Customer Success Manager responsible for managing growth opportunities and activations for top course creators, delivering tailored growth strategies, providing proactive strategic guidance, fostering business expansion, and enhancing brand authority. Collaborates with various teams to drive course sales growth. Reports to the Director of Customer Success & Partnerships.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+32 More
7 Hours Ago
New York, NY
Hybrid
6,100 Employees
117K-207K Annually
5-7 Years of Experience
6,100 Employees
117K-207K Annually
5-7 Years of Experience
Artificial Intelligence • Cloud • Machine Learning • Mobile • Software • Virtual Reality • App development
Senior Specialist Customer Success at Snap Inc. focused on delivering scaled technical advertising solutions to global customers. Responsibilities include cross-functional collaboration, account management, technical solution creation, and strategic partnerships.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+55 More
7 Hours Ago
Los Angeles, CA
Hybrid
6,100 Employees
117K-207K Annually
5-7 Years of Experience
6,100 Employees
117K-207K Annually
5-7 Years of Experience
Artificial Intelligence • Cloud • Machine Learning • Mobile • Software • Virtual Reality • App development
Work on multiple cross-functional workflows to deliver technical advertising solutions, build robust advertiser use cases, assist with post sales management, partner with engineering for technical solutions, provide domain expertise for workflow strategies, and lead with a focus on revenue growth and strategic partnerships.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+55 More
7 Hours Ago
Palo Alto, CA
Hybrid
6,100 Employees
117K-207K Annually
5-7 Years of Experience
6,100 Employees
117K-207K Annually
5-7 Years of Experience
Artificial Intelligence • Cloud • Machine Learning • Mobile • Software • Virtual Reality • App development
Snap Inc. is seeking a Senior Customer Success Specialist to manage high-impact programs for Small and Medium-sized Customers. Responsibilities include executing programs, managing client relationships, collaborating with cross-functional teams, and driving revenue growth through technical solutions and strategic initiatives.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+55 More
8 Hours Ago
Bethpage, NY
Hybrid
9,000 Employees
51K-84K Annually
1-3 Years of Experience
9,000 Employees
51K-84K Annually
1-3 Years of Experience
AdTech • Digital Media • Information Technology • Internet of Things • Marketing Tech • Mobile • News + Entertainment
The Associate Production Specialist at Altice USA is responsible for producing client commercials, shooting scripted content, writing scripts, editing spots, and creating graphic ad banners. The role requires onsite work in Long Island a few days a week.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+50 More
8 Hours Ago
Bethpage, NY
Hybrid
9,000 Employees
50K-52K Annually
1-3 Years of Experience
9,000 Employees
50K-52K Annually
1-3 Years of Experience
AdTech • Digital Media • Information Technology • Internet of Things • Marketing Tech • Mobile • News + Entertainment
The Sr Specialist CSP at Lightpath is responsible for providing effective support to customers regarding the company's network, products, and services. They aim to enhance customer relationships by understanding and addressing their needs promptly and professionally.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+50 More
8 Hours Ago
Bethpage, NY
Hybrid
9,000 Employees
28K-46K Annually
1-3 Years of Experience
9,000 Employees
28K-46K Annually
1-3 Years of Experience
AdTech • Digital Media • Information Technology • Internet of Things • Marketing Tech • Mobile • News + Entertainment
Inbound Commercial B2B Sales Representative at Optimum, selling connectivity and entertainment products to B2B customers. Responsible for closing sales, creating proposals, identifying prospects, and maintaining client relationships. Requires a minimum of 1 year of B2B or consumer sales experience.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+50 More
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