Top Customer Success Jobs
Leading the Global Customer Success Strategy team at Asana, defining global, regional, and segment-level Customer Success strategy, driving operational excellence, and leading strategic initiatives in support of high-growth business. Responsible for establishing a forecasting process, nurturing the team, and fostering collaboration and innovation.
Seeking a Strategic Customer Success Manager to support and grow the largest and most strategic customers, ensuring successful adoption of Asana and realizing business value. This role involves nurturing relationships, co-creating impact plans, fostering customer advocacy, and collaborating on strategic account plans.
The Customer Success Manager at RingCentral serves as a direct support function to high-profile customers, ensuring customer satisfaction, growing revenue, and developing strong relationships. Responsibilities include project management, customer support, and collaboration with internal teams. Required qualifications include 3+ years of enterprise-level customer success experience, technical expertise, and strong communication skills. Experience with VoIP technology and network troubleshooting is preferred. A Bachelor's degree or equivalent education is also required.
The Sr. Customer Support Analyst at Vertafore plays a vital role in managing complex escalated customer issues, facilitating resolutions, and mentoring support staff for continuous improvement. They are responsible for identifying issues, improving product usability, and collaborating with various teams to enhance customer relationships.
Featured Jobs
Join Bonterra Tech as a Customer Support Specialist to provide exceptional customer support across email, chat, and phone channels. Master various software products, escalate technical issues, and collaborate with internal teams and customers.
The Contact Center Representative II is responsible for providing high-quality customer service and support via phone and email to nonprofit organizations and clients. Responsibilities include resolving inquiries, assisting agents, monitoring program deadlines, and escalating issues. Additional duties may include assisting with special projects and testing. Requirements include one year of support/customer service experience, strong communication skills, and proficiency in MS Excel, Zendesk, and SQL is a plus.
As a Customer Success Manager at Sprout Social, you will own the business relationship for a portfolio of enterprise customers in the US, provide personalized experiences, drive product adoption, and inspire customer loyalty.
As a Claims & Disputes Specialist at Hotel Engine, you will collaborate with suppliers and internal teams to resolve billing discrepancies, investigate billing anomalies, communicate solutions internally and externally, and ensure incidentals are billed correctly. The role requires strong communication skills, basic accounting knowledge, ability to problem solve, and proficiency in Excel, Wex, and Salesforce.
Join the Cross Sell Operations team to elevate customer engagement through dynamic initiatives and collaboration with various teams. Manage product flows, drive continuous testing, and analyze campaigns for optimization. Requires 3 years of relevant experience, Bachelor's degree, and strategic thinking abilities.
Senior Customer Success Manager responsible for managing growth opportunities and activations for top course creators, delivering tailored growth strategies, providing proactive strategic guidance, fostering business expansion, and enhancing brand authority. Collaborates with various teams to drive course sales growth. Reports to the Director of Customer Success & Partnerships.
Senior Specialist Customer Success at Snap Inc. focused on delivering scaled technical advertising solutions to global customers. Responsibilities include cross-functional collaboration, account management, technical solution creation, and strategic partnerships.
Work on multiple cross-functional workflows to deliver technical advertising solutions, build robust advertiser use cases, assist with post sales management, partner with engineering for technical solutions, provide domain expertise for workflow strategies, and lead with a focus on revenue growth and strategic partnerships.
Snap Inc. is seeking a Senior Customer Success Specialist to manage high-impact programs for Small and Medium-sized Customers. Responsibilities include executing programs, managing client relationships, collaborating with cross-functional teams, and driving revenue growth through technical solutions and strategic initiatives.
The Associate Production Specialist at Altice USA is responsible for producing client commercials, shooting scripted content, writing scripts, editing spots, and creating graphic ad banners. The role requires onsite work in Long Island a few days a week.
The Sr Specialist CSP at Lightpath is responsible for providing effective support to customers regarding the company's network, products, and services. They aim to enhance customer relationships by understanding and addressing their needs promptly and professionally.
Inbound Commercial B2B Sales Representative at Optimum, selling connectivity and entertainment products to B2B customers. Responsible for closing sales, creating proposals, identifying prospects, and maintaining client relationships. Requires a minimum of 1 year of B2B or consumer sales experience.
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