Top Data & Analytics Jobs in Baltimore, MD

Owns Voice of Customer measurement, customer research, surveys, segmentation, personas, and family experience metrics. Analyzes qualitative and quantitative feedback, develops actionable insights, supports predictive modeling, and presents recommendations to marketing, operations, and executive stakeholders. The role requires survey design, statistical significance testing, SQL querying, executive communication, and translating customer research into business decisions.

Build and maintain reporting suites, dashboards, analytical models, and quantitative analyses that support business decisions. Partner with leaders across Operations, Risk, Servicing, Finance, Product, and Sales to investigate complex questions, generate actionable insights, and identify growth opportunities. Collaborate with data engineers to ensure accurate data delivery while managing multiple cross-functional projects and communicating findings through clear, persuasive narratives.

Own and evolve production data systems supporting healthcare, claims, billing, analytics, and reporting. Design resilient ingestion patterns, data contracts, models, schemas, and pipelines that handle incomplete, duplicated, delayed, and changing data. Improve performance, observability, failure handling, retries, backfills, and replay safety. Collaborate with engineering, product, operations, and analytics teams while making architecture decisions and documenting technical changes.

Own solution design, implementation, and debugging for Hightouch’s Identity Resolution product. Work directly with customer data architectures, configure identity models, write SQL against data warehouses, investigate data discrepancies, explain system behavior, and surface product gaps. Partner with sales engineering, support, technical account management, and executives to deliver customer solutions and advise on data strategy. Use coding agents while reviewing implementation quality and maintaining best practices.

Leads claims analytics by partnering with business leaders, developing reporting and data infrastructure, integrating insurance data, and delivering insights for Claims, Finance, Actuarial, and Underwriting. Creates dashboards and analyses, responds to ad hoc requests, interprets financial and actuarial reporting, and mentors junior analysts. Requires advanced SQL, BI, Power BI, and insurance industry expertise.

Leads the architecture, design, and implementation of scalable GCP and Databricks data lakehouse platforms. Designs real-time and batch pipelines, data models, governance, cataloging, security, and performance optimization. Advises clients, translates business requirements into technical solutions, leads project teams, mentors engineers, reviews architectures, and balances strategic planning with hands-on proof-of-concept and troubleshooting work.

Build analytical frameworks, measurement methodologies, and decision support to drive enterprise decisions across marketing, loyalty, pricing, menu, media, and operations. Mine and integrate customer, transaction, digital, and operational data; develop segmentation, predictive models, and dashboards; lead test-and-learn, incrementality, and forecasting efforts; translate analysis into clear business recommendations and scalable decisioning tools.

Deliver customer-facing technical training in data engineering and AI through virtual and onsite sessions. Create tailored courses, projects, certifications, and assessments aligned with customer roles, tools, and business outcomes. Partner with Customer Success, Sales, Product, and Content teams to design blended learning paths, drive platform adoption, and improve measurable skills. Support diverse technical and non-technical audiences across time zones, with occasional onsite travel and success metrics tied to customer satisfaction, bookings, and professional services revenue.

Leads the architecture, development, and support of enterprise data warehouses, lakehouses, dimensional models, ETL/ELT pipelines, and governed data products using Microsoft Fabric and related tools. Ensures data quality, security, scalability, performance, and reliability for analytics and reporting. Partners with technical and business stakeholders, documents data solutions, guides architecture decisions, mentors team members, and drives continuous improvement of data engineering standards and practices.

The Epic Business Intelligence Developer creates analytics content for Epic data, configures applications, writes SQL reports, and manages data models and analytics catalogs.