Top Customer Success Jobs in Baltimore, MD

The Client Success Manager builds relationships with clients, drives revenue growth, ensures product adoption, and delivers tailored recommendations based on client goals, leveraging Salesforce CRM and industry insights.

The Director of Customer Success leads a team responsible for revenue retention, product adoption, and onboarding in a SaaS environment, focusing on customer outcomes and cross-functional collaboration.

The role involves managing post-sale relationships with large school districts, driving product adoption, and maintaining strategic conversations with senior stakeholders. It requires excellent communication skills and experience in public sector accounts.

Looking for Customer Success Managers for future roles, focusing on managing SaaS customers, ideally in EdTech, with strong engagement and organizational skills.

The Senior Customer Success Operations Manager will enhance analytical systems for the CS team, drive data visibility for decision-making, and lead cross-functional programs focused on customer retention and efficiency.

The Customer Success Manager will manage a portfolio, drive customer adoption and outcomes, and build client relationships to ensure satisfaction and renewals.

The Client Success Manager will manage sponsor relationships, ensuring clients achieve their goals and have a positive experience through effective communication and support.

The Manager of Customer Success leads a team to enhance customer engagement, drive retention, manage service adoption, and identify growth opportunities while ensuring customer satisfaction across OSV's service lines.

The Client Success Manager at HONK will manage day-to-day operations for strategic accounts, ensuring seamless onboarding and long-term client growth through training, performance analysis, and relationship management with enterprise clients.

As a Strategic Customer Success Manager, you will guide enterprise customers to achieve value with Omni, drive strategic initiatives, and manage key relationships to enhance ROI and growth.

The Strategic Customer Success Manager builds relationships with investment clients, drives product adoption, manages onboarding, and collaborates with teams to enhance customer experiences and outcomes.

The Customer Success Manager will engage customers, align goals with insights, support renewals, and optimize outcomes through collaboration and analytics.

As a Customer Success Manager, guide educators to succeed with Edmentum solutions, build partnerships, analyze data, and advocate for customers.

The Regional Customer Success Director will oversee a multi-disciplinary team to drive the adoption of Heartflow's cardiac diagnostic solutions, ensuring operational excellence and customer satisfaction across assigned territories.

Lead the design and implementation of Customer Success operational systems, integrating various tools to enhance customer engagement and scale operations for Doxel's global team.

The Senior Client Success Manager manages client relationships, ensuring satisfaction and engagement throughout the client lifecycle, focusing on program implementation and change management strategies.

The Customer Success Manager will oversee federal customer onboarding, foster user engagement, ensure compliance, and identify expansion opportunities for the 1Kosmos platform.

The Customer Success Associate supports customer relationships, engagement, and operational excellence while preparing to advance to a Customer Success Manager role.

As a Senior Customer Success Manager, act as a strategic partner for enterprise clients, driving retention, expansion, and aligning adoption paths with business goals through collaborative efforts across several teams.

This role serves as the primary liaison between Evio and health plan customers, ensuring the success of Evio Insights by aligning RWE projects with customer needs and measuring the resulting impact.

The Customer Success Manager will manage small to mid-sized accounts, ensuring customer satisfaction and driving retention through engagement and support.

As a Customer Success Manager, you will manage Freedom360 clients, ensuring successful program delivery, client engagement, and demonstrating ROI through business reviews.

The Manager of Customer Success leads post-sales for strategic accounts, primarily Federal customers, and manages a team while ensuring customer satisfaction and renewal predictability.

The Customer Success Manager will drive customer adoption, retention, optimize user experience, and lead onboarding while collaborating across teams to enhance customer satisfaction and outcomes.

The Customer Success Manager will oversee implementations, manage customer relationships, ensure project timelines, and maintain documentation, while supporting healthcare customer launches and addressing risks.