Top Senior Operations Jobs in San Diego, CA

Leads business operations for Harvard Library, including budgeting, forecasting, financial reporting, HR planning, facilities and capital operations, compliance, risk management, communications, and strategic projects. Supports senior leadership and oversees operations for archives and special collections, including an $26 million budget, more than 80 staff, student employment programs, facilities security, preservation requirements, and organizational infrastructure development.

Leads corporate IT operations, end-user computing, infrastructure, Microsoft 365 administration, identity and access management, endpoint security, asset lifecycle management, business continuity, employee onboarding and offboarding, and managed service provider relationships. Ensures reliable, secure, and efficient technology services across hybrid and remote work environments while supporting compliance, incident response, vulnerability remediation, and continuous service improvement.

Leads field and departmental operations, including workforce planning, resource allocation, performance improvement, team development, customer relationships, profitability, billing and collections, business growth, and safety compliance. The role oversees operational execution across projects, mentors personnel, manages risks and budgets, ensures customer satisfaction, and drives continuous improvement across branches.

Oversee field and departmental operations, including workforce planning, resource allocation, performance tracking, safety, customer satisfaction, profitability, billing, collections, and business growth. Lead recruitment, coaching, performance management, and professional development while ensuring compliance with safety and operational standards. Build customer relationships, resolve complaints, improve productivity, manage risk, and coordinate resources across branches and work sites.

Administer and improve contract lifecycle management operations, governance, workflows, reporting, and data quality. Support Icertis CLM configuration, testing, releases, integrations, troubleshooting, and vendor coordination. Lead training, communications, digital adoption, change management, stakeholder engagement, and process improvement initiatives. Develop dashboards and KPIs for contract volume, cycle times, approvals, renewals, compliance, and user adoption while supporting AI-enabled contract solutions and enterprise contract technology enhancements.

Manages credit card operations and production support, ensuring system stability, data integrity, and continuity. Oversees change requests, Jira intake and prioritization, issue resolution, process improvements, risk controls, reporting, and cross-functional collaboration. Leads operational activities and assigns resources based on urgency and business impact while improving customer experience and maintaining controlled processes.

Leads global infrastructure operations across approximately 15–17 sites, managing service providers, operational performance, incident and change management, service governance, infrastructure reliability, compliance, executive reporting, and continuous improvement. The role oversees cloud, datacenter, Microsoft 365, identity, endpoint, network, backup, and disaster recovery services while supporting regulated pharmaceutical, manufacturing, R&D, and commercial environments.

Leads Customer Support, Payments, and Product Operations across Latin America. Manages operations leaders and teams, owns SLAs, KPIs, quality, costs, capacity planning, and process optimization. Drives automation and AI initiatives, strengthens controls and QA, partners with Product, Engineering, Growth, Risk, Legal, and Finance, manages escalations, and reports operational performance to leadership.

Supports banking operations through team mentoring, training, operational oversight, escalation management, SLA and quality monitoring, process improvement, workflow modernization, stakeholder coordination, and client servicing. The role contributes to operational risk controls, change management, automation, process mapping, and continuous improvement across lending, payments, onboarding, treasury, servicing, and related banking functions.

Processes commercial loan servicing activities by reviewing loan documentation, validating AFS system data, researching discrepancies, documenting findings, and supporting customer or banker inquiries. The role also assists with remediation, data validation, process improvement, procedure updates, reporting, and escalation of non-routine issues while meeting accuracy, quality, and service-level standards.

Manages reinsurance operations across the treaty lifecycle, coordinating Risk Financing with ERM, accounting, legal, tax, brokers, reinsurers, and other partners. Owns SOPs, process optimization, automation, data quality, reporting, governance, controls, audit support, renewal preparation, and operational handoffs. Leads continuous improvement initiatives, supports regulatory requirements, develops performance metrics, and mentors staff while influencing teams outside the reporting line.

Leads a global creative production studio, managing designers, workflow, resource allocation, quality control, prepress, and final-file release. Oversees print and digital production for regulated pharmaceutical communications, ensuring brand, legal, formatting, and vendor requirements are met. Partners cross-functionally to resolve bottlenecks, improve processes, manage utilization and costs, and scale studio capabilities. The role combines people leadership with hands-on production expertise using Adobe Creative Cloud and related tools.

Supports global fintech events through speaker onboarding, content coordination, marketing collateral accuracy, speaker communications, gifts and experiences, post-show follow-up, onsite speaker areas, purchasing, shipping, and tracking. Requires strong planning, communication, customer service, attention to detail, Spanish fluency, flexibility across time zones, and travel for onsite event delivery.

Partners with the CTO, VP Engineering, and EPDA leaders to manage executive support, operating cadences, OKRs, vendor spend, procurement, and cross-functional initiatives. The role coordinates calendars, meetings, travel, decision materials, offsites, and follow-through while improving information flow and organizational efficiency. It also project-manages security, privacy, compliance, and audit-readiness efforts and uses AI and automation to streamline operations.

Launch and scale customer, KYC, and payment operations across European markets, beginning in the Netherlands. Manage BPO partners, oversee SLAs and operational metrics, produce KPI reports, optimize and automate service delivery, support AI-based customer support initiatives, and coordinate issue escalation among internal teams, vendors, and partners.

Manages corporate office operations, facilities coordination, vendors, reception, workplace logistics, executive support, office supplies, records, onboarding, and corporate events. Oversees a professional, secure, and well-maintained workplace; coordinates executive activities and visitor services; develops administrative procedures; supports process improvements and employee engagement initiatives; and provides confidential administrative assistance to leadership.

Leads the Wealth Operations function, including platform operations, complex wealth servicing, outsourced platforms, service delivery, risk, controls, and governance. Owns the operating strategy and large-scale transformation agenda, driving automation, AI adoption, workflow digitization, productivity, cost optimization, operational resilience, regulatory compliance, client satisfaction, and commercial outcomes. Partners with Technology, Product, and Commercial teams while developing leadership teams and succession pipelines.

Supports equity derivatives middle-office activities, including trade validation, lifecycle management, structured products, reconciliations, exception management, and post-execution controls. Partners with Sales, Trading, Technology, Risk, Legal, Compliance, Finance, and Operations on new business enablement and front-to-back solutions. Leads transformation through automation, workflow redesign, data improvements, and scalable operating models while managing risk, controls, senior stakeholder communication, and strategic priorities.

Manage a portfolio of complex insurance claims from intake through settlement or closure. Responsibilities include reviewing coverage, collecting information, notifying insurers, updating claims systems, coordinating claim movements, preparing reports, advising clients, and maintaining relationships with insurers and service providers. The role also requires adherence to service standards and KPIs, strong communication, decision-making, organization, numerical ability, and proficiency with Microsoft Office tools.

Manage complex insurance claims portfolios from intake through settlement or completion. Responsibilities include reviewing coverage, notifying insurers, collecting information, updating claims systems, providing procedural guidance, generating reports, coordinating with clients and third parties, and meeting service standards and KPIs. The role also requires strong client relationships, decision-making, communication, organization, numerical ability, and proficiency with Microsoft Office tools.

Leads advancement operations across data management, gift administration, prospect research, CRM administration, analytics, technology, and data governance. Oversees teams, budgets, projects, reporting, process improvement, technology implementations, and fundraising insights. Ensures data integrity, regulatory compliance, effective CRM utilization, prospect portfolio development, and operational performance. Partners with advancement and university technology leaders to implement scalable solutions, improve workflows, and support data-informed fundraising decisions.

Supports internal and external customers through phone and email inquiries, issue resolution, case documentation, order processing, refunds, and ERP/CRM updates. Coordinates with Sales, Clinical, Medical Operations, Technical teams, and other departments to support capital and consumable orders, clinical study supplies, international orders, and customer follow-through. Maintains compliance, documentation, service-level KPIs, process improvements, and customer relationships while serving as a peer advisor.

Lead growth strategy for Nourish’s patient acquisition channel by setting targets, defining roadmaps, translating strategy into executable initiatives, and building scalable operating systems. The role requires analytical problem-solving, cross-functional leadership, and hands-on execution across Sales, Enablement, Analytics, Product, Engineering, and executive stakeholders. Depending on scope, the leader may also build and manage the Growth Strategy team.

Own customer accounts from onboarding through expansion, provide frontline support, launch payment corridors and integrations, resolve payment and compliance exceptions, manage billing and collections, and improve profitability. Build runbooks and AI-powered workflows with Claude and internal agents to automate support, launches, and operational investigations. Partner with customers, engineering, compliance, payments, founders, and GTM teams across global markets.

Leads revenue operations and GTM innovation by advising Sales, Marketing, and Customer Success; building AI-first systems, automations, dashboards, and workflows; analyzing funnel performance; improving forecasting and pipeline health; and driving cross-functional initiatives that increase GTM efficiency and revenue growth.