Top Senior Operations Jobs in San Diego, CA

Leads business operations and executive-level strategic execution across Quanta’s departments and operating companies. Translates priorities into structured plans, coordinates cross-functional initiatives, builds financial models and business cases, prepares leadership and board materials, monitors KPIs, and drives process improvements. The role serves as a trusted advisor to executives, manages special projects, identifies operational risks and opportunities, and supports decisions involving investment, resourcing, and organizational change.

Supports executive leadership through financial modeling, operational analysis, reporting, and cross-functional project execution. The role tracks deliverables, timelines, dependencies, KPIs, and operational metrics; prepares leadership presentations and briefing materials; coordinates with business partners; identifies process improvements; and supports strategic initiatives, special projects, and ad hoc analysis. The position requires at least five years of relevant experience and involves 10–20% travel.

Leads an operations enablement team supporting training, onboarding, quality review, and audit functions. Oversees quality evaluations across phone, chat, and email; facilitates calibration, coaching, and reporting sessions; analyzes performance trends; ensures compliance and scoring consistency; and drives process, workflow, and customer-experience improvements. Partners with operations and cross-functional stakeholders to implement training, quality, systems, and operational excellence initiatives.

Supports tour operations through reservation data entry, customer and stakeholder communication, travel arrangement confirmations, and administrative assistance for the sales team. The role requires strong organization, attention to detail, computer proficiency, and excellent customer service. This is an in-office position with occasional travel and flexibility for work outside standard hours.

Supports daily tour operations through reservation data entry, customer and stakeholder communication, travel arrangement reconfirmation, and administrative assistance for the sales team. The role requires strong organization, accuracy, computer skills, and customer service abilities. This is an in-office position requiring occasional work outside standard hours, flexibility, and potential occasional travel. Travel or hospitality experience and GDS experience are preferred but not mandatory.

Manages a centralized administrative support team serving multiple departments. Responsibilities include staff supervision, workload allocation, service-level management, workflow improvement, process standardization, resource planning, contract and invoice coordination, records compliance, customer relationship management, and performance reporting. The role develops team members, improves operational efficiency, manages budgets and contracts, and ensures responsive, high-quality administrative services across the organization.

Build and run the operational backbone of an AI-native law firm. Own cross-functional processes across legal, customer success, and go-to-market teams; improve customer operations, enable legal delivery, document systems, track service levels, manage vendors and billing, and remove operational friction. The role requires exceptionally high ownership, organization, urgency, and execution in an in-person, fast-paced startup environment.

Leads revenue operations across Sales, Marketing, Customer Success, and Finance. Responsibilities include forecasting, pipeline tracking, CRM administration, reporting, workflow automation, data integrity, process documentation, and cross-functional RevOps initiatives. The role supports lead-to-cash optimization, onboarding, billing, contract workflows, and leadership reporting while improving operational efficiency and visibility.

Leads revenue operations across Sales and Advisor Services, managing commercial processes, CRM strategy, routing, funnel intelligence, automation, enablement, and vendor partnerships. The role improves qualification, conversion, advisor support, reporting, data quality, and operational scalability through process redesign, AI, self-service, and workflow automation. It partners cross-functionally with Sales, Product, Engineering, Data, and external agencies to implement and optimize revenue infrastructure.

Leads onsite environmental and waste management operations across customer locations. Oversees hazardous waste, air, and water programs; employee safety and performance; equipment and labor utilization; regulatory compliance; operational and financial KPIs; budgeting and P&L analysis. Manages customer and internal stakeholder relationships, develops processes, provides reporting to leadership, and coaches onsite personnel while supporting continuous improvement, succession planning, and program profitability.

Manage systems, data integrity, protocols, quality assurance, reporting, and payment tracking across mass tort settlement programs. Coordinate claims intake, system synchronization, lien and QSF data, vendor and plaintiff counsel communications, and requirements with technology teams. Standardize processes, administer database workflows, conduct recurring validation and exception reporting, support acceptance testing, and train settlement staff while working under attorney supervision.

Manages operations for mass tort settlement programs, overseeing case and claim data, intake, reporting, quality assurance, system administration, payment tracking, lien and QSF coordination, and cross-platform reconciliation. Develops standardized procedures, translates business needs into technology requirements, supports vendor implementations and testing, trains settlement teams, and ensures records are accurate, complete, and audit ready while working under attorney supervision.

Manages systems, protocols, data integrity, quality assurance, reporting, and financial tracking for mass tort settlement operations. Standardizes intake and claim workflows across teams, synchronizes data between firm systems and settlement administrators, defines technology requirements, supports testing, coordinates lien and QSF information, and trains staff. The role also manages high-volume claims data, reconciles discrepancies, and provides administrative and technical support to attorneys and external stakeholders.

Oversee daily operations, field service teams, project execution, budgets, local P&L, billing, safety, quality, compliance, equipment, and process improvement. Lead department managers and project personnel, monitor KPIs, manage resources and costs, support strategic initiatives, and ensure timely, efficient, and profitable project delivery. Regular travel to project sites and flexibility beyond standard business hours are required.

Leads the team responsible for post-launch health, maintenance, quality, and performance of customer operations automations, including Sierra. Owns operational readiness, monitoring, testing, issue resolution, change management, and retirement. Establishes AI evaluation and human-review systems, analyzes performance data, prioritizes improvements, and coordinates with continuous improvement and AI operations teams to deliver reliable, measurable customer and business outcomes.

Leads product operations across multiple product lines by establishing governance, operating cadences, dashboards, metrics, and decision-support processes. Partners with product, engineering, finance, operations, marketing, sales, and channel teams on forecasting, lifecycle management, launches, commercial execution, and portfolio performance. Drives continuous improvement through Kaizen, visual management, structured problem solving, value stream mapping, standard work, and accountability frameworks.

Leads operations across large multifamily property-management regions, overseeing regional and property teams, budgets, business planning, client relationships, growth strategy, KPIs, talent development, and escalated issue resolution. The role drives revenue growth, manages client reviews and RFP responses, supports new business development, advises clients on products and services, and collaborates with corporate leadership. Regular property and office visits are required, with travel up to 50%, including overnight travel.

Manages settlement operations across mass tort matters, including case and claims data, intake, quality assurance, reporting, payment tracking, lien and QSF coordination, and cross-platform data validation. Establishes standardized protocols, translates business needs into technology requirements, supports vendor implementations, trains staff, and coordinates with attorneys, paralegals, administrators, vendors, and plaintiff counsel.

Manages settlement operations across mass tort matters, including case and claim data, intake, reporting, quality assurance, payment tracking, lien resolution, and system synchronization. Standardizes protocols, documents workflows, defines technology requirements, coordinates with vendors and plaintiff firms, performs acceptance testing, and trains settlement teams. Maintains accurate, audit-ready records while supporting attorneys and coordinating multiple concurrent workstreams.

Manages settlement operations across mass tort matters, including case and claims data, intake, reporting, quality assurance, system synchronization, payment tracking, lien and QSF coordination, and process standardization. Serves as the subject matter expert for settlement platforms, translates business needs into technology requirements, supports vendor coordination and testing, trains staff, and maintains audit-ready records under attorney supervision.

Manage settlement operations across mass tort matters by standardizing intake, tracking, reporting, quality assurance, data synchronization, payment records, and system protocols. Serve as the subject matter expert for case management and settlement platforms, translate practice needs into technology requirements, coordinate with vendors and external parties, validate claims data, and train settlement teams under attorney supervision.

Manages settlement operations across mass tort matters, including case and claims data, intake, reporting, quality assurance, system synchronization, payment tracking, lien resolution, and QSF coordination. Establishes standardized protocols, translates business needs into technology requirements, supports platform testing, trains staff, and coordinates with attorneys, settlement administrators, vendors, and plaintiff counsel. Maintains accurate, audit-ready records while resolving discrepancies across legal and claims systems.

Leads business management for Merchant Services Fraud, including executive reporting, KPI/KRI governance, OKRs, budget and capacity tracking, strategic investment oversight, and cross-functional execution. Develops data-driven insights, improves operating models and tooling, manages operational risk and resiliency activities, and maintains governance repositories. Partners with Finance, Technology, Operations, Legal, and Compliance to resolve blockers, improve efficiency, and support fraud prevention outcomes.

Supports investment management operations and client service, including account onboarding, documentation, asset and fund movement, client and custodian coordination, reconciliations, reporting, compliance support, workflow improvements, systems implementation, and special projects. The role requires strong attention to detail, analytical ability, communication skills, and collaboration with clients, senior management, and internal teams.

Provides senior operational and administrative leadership for the Masor School and its doctoral programs. Oversees academic policies, student lifecycle processes, advising, dissertation administration, faculty coordination, scheduling, assessment, accreditation support, reporting, budgets, and cross-functional university collaboration. The role leads process improvement and strategic implementation while teaching up to three courses annually and participating in dissertation committees.