Top Senior Customer Success Jobs in Richmond, VA

The Customer Success Manager oversees display advertising campaigns, ensuring customers effectively adopt the platform and achieve revenue growth through insights and analytics while collaborating with internal teams.

The Customer Success Director drives customer satisfaction, retention, and engagement by managing strategic relationships, problem-solving, and leading cross-functional teams for customer outcomes.

The Senior Customer Success Manager at Twilio leads customer relationships post-sales, drives product adoption, and ensures customer satisfaction by tailoring strategies to meet customer goals and enhance account growth.

The Director of Customer Success Operations is responsible for optimizing post-sale functions to improve customer retention and satisfaction through data-driven strategies, process refinement, and team leadership.

As a Strategic Customer Success Manager, you will lead AI integration in CPG businesses, manage customer relationships, and drive adoption while focusing on retention and business value.

The Director of Customer Success will lead a global team, manage enterprise accounts, develop customer success programs, and drive operational excellence using AI-driven insights.

The Senior Customer Success Manager drives customer engagement and satisfaction by fostering relationships, managing accounts, and ensuring clients maximize their investment in Guidewire solutions.

The Senior Customer Success Engineer supports product adoption and resolves complex security challenges, building lasting customer relationships and driving success with Veracode solutions.

Manage a portfolio of government clients, ensuring product adoption and driving revenue growth through upsells. Build relationships, develop success plans, and leverage data for client impact.

Manage customer success for mid-market Shopify accounts, driving user adoption, retention, and collaboration with internal teams to improve client experiences and growth opportunities.

Lead customer success strategy for Delfina's AI-powered maternal care platform, focusing on growth, retention, and partner relationships while managing a team and aligning with various departments.

The Senior Customer Success Manager will manage enterprise accounts, drive growth and retention, oversee onboarding, and collaborate with Product teams.

The Customer Success Manager will manage key client relationships, provide technical support, drive customer outcomes, oversee onboarding, and identify growth opportunities.

The Senior Customer Success Manager at Vidyard will stabilize at-risk accounts, manage the renewal lifecycle, and collaborate cross-functionally to enhance customer success outcomes.

Manage and drive success for a portfolio of up to 35 customer accounts in the healthcare sector, ensuring value realization and customer satisfaction.

The Director of Client Success is responsible for building customer relationships, ensuring satisfaction, managing expectations, and leading a team of Client Success Managers to improve client experience and operational excellence.

The Customer Success Manager will manage client relationships for Rentable's revenue management platform, driving adoption and retention while collaborating with various teams to ensure clients achieve their pricing goals.

Manage customer relationships for Daylight, focusing on adoption, retention, and growth while collaborating with teams to drive performance outcomes.

As an Enterprise Customer Success Manager, you will manage strategic relationships to ensure customer satisfaction, retention, and growth, through a consultative, data-driven approach.

Manage relationships with mid-market accounts, ensuring customer satisfaction, product adoption, and retention by gathering feedback and analytics.

The Strategic Customer Success Manager ensures enterprise clients successfully adopt and leverage a cloud-native software platform, driving user engagement and satisfaction through change management and customer advocacy.

The Customer Success Manager will enhance customer experience, drive adoption of products, manage relationships, recover at-risk accounts, and support renewals and expansion opportunities through effective communication and collaboration.

The Director of Customer Success will develop client relationships, manage a portfolio of health system clients, and drive product expansion while ensuring a positive experience with the SmarterDx platform.

Lead the customer success management team, drive customer engagement and satisfaction, and develop strategies for client growth and retention.

The Client Success Manager ensures client satisfaction and retention for high-value health system clients, managing post-sales processes, analyzing data, and enhancing relationships with stakeholders.