Top Senior Level Customer Success Jobs in Richmond, VA

The Manager is responsible for overseeing business continuity and operational resilience, coordinating with stakeholders, and providing risk management advice. This includes designing governance routines and managing operational disruptions.

The Senior Branch Premier Banker will manage affluent customer relationships, recommend financial products, resolve concerns, and ensure compliance with banking regulations.

Lead a portfolio of customers, develop success plans, drive engagement strategies, and ensure measurable impacts through strong relationships and collaboration.

The Senior Sales Enablement Analyst manages Salesforce.com, enhances sales tools, provides support, conducts needs assessments, and drives user engagement while overseeing projects and resolving issues.

The Regional Partner Services Manager develops and manages partner delivery within their region to ensure alignment with CrowdStrike's standards, focusing on enablement and execution.

The Director of IT Service Desk will lead the global IT Service Desk team, focusing on operational excellence, AI solutions, and customer satisfaction. Responsibilities include managing team performance, implementing automation, and ensuring timely support services.

Lead global strategy for customer engagement and growth, managing lifecycle marketing teams and ensuring alignment across departments. Drive data-informed decisions and enhance customer experience through scalable programs.

The Senior Customer Marketing Manager will build customer advocacy through strategic programs, develop partnerships, and drive go-to-market initiatives. Responsibilities include cultivating customer relationships, storytelling, supporting events, and optimizing internal processes while focusing on measurable business impact.

The Account Manager focuses on client relationship management, ensuring satisfaction and retention, achieving sales targets, and developing account strategies.

Manage client relationships, ensure satisfaction and retention, achieve sales targets, and coordinate with internal teams for account success.

The Senior Manager - Onboarding Architect will oversee the onboarding process for high-value customers, design strategies, execute onboarding delivery, and enhance processes across the organization.

The Senior Customer Success Manager will enhance client relationships and drive outcomes using PrecisionLender, managing accounts and ensuring business success.

As a Senior Customer Success Manager, you'll manage strategic mid-market clients, ensuring they derive value from the platform, facilitating renewals, and improving client experience through collaboration and support.