Top Senior Level Customer Success Jobs in Richmond, VA

As a Senior Associate L2 Support Engineer, you will troubleshoot complex issues, manage incidents, mentor L1 engineers, and contribute to knowledge management.

The Senior Branch Premier Banker will manage affluent customer relationships, recommend financial products, resolve concerns, and ensure compliance with banking regulations.

Lead a portfolio of customers, develop success plans, drive engagement strategies, and ensure measurable impacts through strong relationships and collaboration.

The Director of Enterprise Member Success will design and manage client nurture programs, ensuring engagement and satisfaction, while collaborating across teams to enhance the client journey and optimize automation.

Lead and mentor technical teams, ensuring customer success through effective onboarding, support, and continuous improvement processes while advocating for customer needs.

As a Staff Technical Account Manager, you'll guide top merchants in technical solutions, manage integrations, and ensure ongoing support, partnering closely with teams across Affirm.

The GSI Solutions Architect at Rubrik will partner with Global Systems Integrators to develop services, drive business outcomes, and provide technical guidance in data management and integration.

The Warranty Underwriter/Account Manager manages a portfolio of warranty clients, focusing on revenue growth, relationship management, and underwriting solutions.

The Senior Sales Enablement Analyst manages Salesforce.com, enhances sales tools, provides support, conducts needs assessments, and drives user engagement while overseeing projects and resolving issues.

The Regional Partner Services Manager develops and manages partner delivery within their region to ensure alignment with CrowdStrike's standards, focusing on enablement and execution.

Lead global strategy for customer engagement and growth, managing lifecycle marketing teams and ensuring alignment across departments. Drive data-informed decisions and enhance customer experience through scalable programs.