Top Senior Operations Jobs in Richmond, VA

The Regional Director will lead operations across multiple data centers, ensuring performance, reliability, and operational excellence while managing budgets and supporting teams. They will oversee incident responses, capacity planning, and vendor performance, ensuring standards and compliance are met.

The Senior Revenue Operations Manager designs and optimizes the revenue engine across Sales, Marketing, and Product, focusing on strategic growth and efficiency. This role involves data-driven decision-making, improving operational workflows, and leading cross-functional initiatives.

The Senior Manager, Implementation Ops will design and optimize the onboarding and product fulfillment processes, collaborate with cross-functional teams, and utilize AI tools to enhance operational efficiency and client satisfaction.

The Support Operations Manager at Apollo.io will develop AI and automation strategies for their support platform, oversee the Intercom tool, lead automation initiatives, and improve customer experience while driving operational efficiency.

The Business Operations Manager will drive operational excellence by developing strategic insights, managing reporting frameworks, and improving collaboration across teams, leveraging data analysis and AI tools.

The Payment Operations Manager will lead the strategy for payment transactions, optimize workflows, manage relationships with payment providers, and ensure compliance with regulatory standards.

The Chief of Staff will advise the SVP of Global Operations, manage operational initiatives, coordinate meetings, oversee goal-setting, and drive strategic projects.

Manage staff and coordinate cross-functional initiatives in healthcare operations, drive change management, and develop policies to enhance organizational performance.

As Sr Manager of Customer Experience Operations at GitLab, you will lead operations teams, partner across departments, and drive process improvements in customer success and financial operations.

The Senior Registrar Operations Lead ensures operational excellence in Domains by managing escalations, compliance issues, and technical operations across departments, streamlining workflows and enhancing customer experiences.

The Manager II Sales Operations will streamline customer experiences for the Enterprise sales team, lead a team of coordinators and analysts, and enhance overall sales processes in collaboration with various departments, focusing on revenue growth.

The Director of Revenue Operations will lead the Revenue Operations function, managing systems and workflows that connect Sales, Marketing, and Customer Success to drive scalable revenue growth and improve operational efficiency.

The Senior Associate, Business Operations will drive data-driven decisions, lead A/B testing and analyses, optimize processes, and partner with various teams to enhance user acquisition strategies.

The role involves orchestrating global operations for the Agentic Technologists team, managing communications, enhancing market influence, and driving team efficiency.

As a Senior IT Operations member, you'll provide technical support, manage SaaS platforms, oversee device management, and drive process improvements. This role involves collaboration with the IT team to enhance support systems and ensure operational efficiency.

Own supply planning, quotas, forecasting, and economic modeling for Provider Sales and Success. Design incentive plans, build forecasting and multi-scenario models, evaluate headcount ROI, and partner with Finance and GTM teams to translate financial targets into operational capacity and measurable growth outcomes.

The Director of Operations manages logistics, warehouse, and inventory operations, ensuring efficient processes and profitability for assigned facilities while leading senior managers.

The Business Operations Lead role involves coordinating projects, analyzing data, and developing strategies to enhance business operations at Atticus, a platform supporting those in crisis.

Support the SVP of Global Research Operations by managing schedules, arranging travel, providing administrative support, and ensuring effective communication within the department.

Lead NYC market operations for a multi-studio tailoring business: drive studio performance, production excellence, capacity planning, and client experience. Build and coach leaders, standardize scalable processes, monitor KPIs (NPS, on-time delivery), resolve operational risks, and support growth through improved reporting and resource planning. Maintain strong in-shop presence and ensure consistent, high-quality service across locations.

Lead and scale a global partner ecosystem by operationalizing partner strategy, building AI-enabled dashboards and forecasting, driving cross-functional programs (co-sell, GTM), and delivering data-driven insights and automation to optimize partner performance and pipeline. Partner with Sales, Product, Marketing, Customer Success, and Finance to build governance, KPIs, and predictive models supporting leadership reviews and execution.

Serve as the front-line receptionist managing visitor check-in, switchboard/phone routing, meeting room setup, basic A/V and connectivity troubleshooting, catering coordination, temporary badge/access activation, light administrative tasks, and training a backup while maintaining professionalism and security protocols.

Lead day-to-day configuration, operation, and optimization of MarTech and subscription systems (paywalls, messaging, consent, analytics). Translate business needs into platform configs, manage integrations and data flows, collaborate with engineering and legal, own launches, QA, and post-release monitoring to improve conversion, retention, and monetization.

The Regional Operations Manager drives operational excellence, manages retail partner relationships, and improves sales performance across a designated territory by analyzing data, implementing corrective actions, and coaching field teams.

The Senior Director of Operations leads national operations, ensuring service quality and compliance, while driving strategic growth and talent development across multiple states.