Top Remote Jobs in Santa Cruz, CA

Own approximately 10 emerging-market client accounts while managing and coaching 3–4 Client Success Managers. Drive renewals, revenue growth, retention, escalations, client satisfaction, reporting, and account health analysis. Partner with the VP of Client Success on segment strategy, team development, process improvement, automation, and cross-functional initiatives. Maintain CRM and reporting accuracy while fostering a high-performance, collaborative team.

Investigate and resolve complex Tier 3 customer and production issues across Windows endpoints, cloud services, APIs, networking, and application data. Reproduce issues, analyze logs and source code, identify root causes, validate fixes, and coordinate with Engineering, QA, Product, Support, and Customer Success. Build troubleshooting automation, improve monitoring and observability, and document technical findings and known issues.

Develop and expand strategic relationships with national chain accounts, sell temperature monitoring hardware and services, achieve sales targets, identify new opportunities, analyze market and competitive trends, manage Salesforce pipeline activities, negotiate pricing, and collaborate with product, engineering, legal, international sales, and operations teams. The role requires up to 50% travel and focuses on Cargo Solutions for temperature-sensitive and high-value shipments.

Manages the full lifecycle of company publications, including document changes, workflows, reviews, revisions, archival, status tracking, and distribution across electronic and hard-copy platforms. Supports eMan users, resolves system errors, coordinates EFB document maintenance with regional operations, recommends process improvements, and helps migrate to a global document control platform. Requires strong organization, communication, attention to detail, IT skills, and proficiency with Microsoft Office and Adobe Acrobat.

Administers Microsoft 365, Intune, Entra ID, and Windows/macOS endpoints in a HIPAA-regulated remote environment. Manages identity lifecycle, MFA, Conditional Access, encryption, compliance, DLP, provisioning, endpoint security, vulnerability remediation, audits, asset logistics, and advanced desktop support. Automates administrative tasks with PowerShell, maintains documentation and runbooks, supports incident response, and coordinates with infrastructure and security teams. Occasional after-hours maintenance and minimal travel are required.

Develop and refine an AI for Marketing Content course module with a learning experience designer. Create lesson concepts, exercises, Playbook activities, scenarios, and engaging instructional videos covering AI-assisted writing, visual design, video production, content systems, governance, and brand safety. Review course materials, record videos, and provide industry-aligned guidance that helps marketing professionals adopt AI as a repeatable production system.

Own and scale a North American enterprise sales pipeline for an industrial AI platform. Drive six-figure deals into multi-site, seven-figure programs, manage complex buying cycles, negotiate end-to-end, align GTM and forecasting, partner with Customer Success and Product, and work directly with the CEO to build the US commercial presence.

Leads fossil steam power services sales within an assigned region by building customer relationships, developing account and growth strategies, managing complex sales pipelines, meeting order expectations, and maintaining accurate opportunity data. The role supports proposals, demand forecasting, customer satisfaction, and cross-functional collaboration with Sales Operations, Finance, Marketing, and Product Line teams. Approximately 50% travel is expected to support customer development and business growth.

Own and operate Arctic Wolf’s global privacy program across multiple jurisdictions. Develop privacy policies, data maps, assessments, and compliance processes; advise Product and Engineering on privacy by design; support incident response, data subject requests, commercial agreements, and regulatory inquiries. Manage outside counsel and privacy vendors while providing practical guidance, training, and scalable playbooks.

Refine, stabilize, and enhance a Google Docs add-on including Apps Script refactoring, OAuth2 and REST API integration, retry and sync logic, UI improvements, end-to-end testing, and preparing the add-on for Google Workspace Marketplace publication and security review.