Top Remote Customer Success Jobs in Rochester, NY

As the first Customer Success Manager, you'll lead post-sales efforts, ensuring customer satisfaction, managing renewals, and guiding users in the effective use of Infracost's product.

The Customer Success Manager at Clarium will engage with healthcare clients to drive platform adoption, ensure satisfaction, and manage relationships while collaborating across teams for optimal success outcomes.

Seeking a Customer Success Manager to build a team, drive customer relationships, and enhance retention metrics through strategic initiatives.

Manage and scale the Customer Success team, drive customer retention and growth, implement AI and automation in workflows, and represent Hive at industry events.

The Customer Success Manager will own client relationships post-sale, focusing on onboarding, driving adoption, and fostering renewals and growth through effective engagement and communication.

As a Lead Customer Success Manager, you will build customer relationships, manage the customer lifecycle, analyze engagement metrics, and deliver program demos to ensure customer success.

The Customer Success Engineer responds to technical inquiries, develops solutions using Ruby, and enhances customer satisfaction by collaborating across teams.

The Client Success Manager will build client relationships, develop marketing strategies, analyze performance data, and drive client revenue growth through effective communication and collaboration.

This role involves building strong customer relationships, aligning Five9 solutions to client goals, and collaborating with internal teams for customer success.

Lead customer success lifecycle for AGI platform, ensuring onboarding, adoption, and expansion while managing executive relationships and driving account growth.

Manage a portfolio of Enterprise customers, helping them optimize Superside's services while driving revenue and efficiency through strategic partnerships.

The Customer Success Associate at Voltus manages customer onboarding and provides ongoing support, ensuring efficient entry into the energy market while fostering strong customer relationships.

The Customer Success Manager drives customer retention, adoption, and long-term growth, ensuring customers receive value and facilitating seamless renewals and expansions.

The Client Success Executive manages client relationships, oversees project implementation, and ensures quality deliverables while driving client outcomes and engagement strategies.

The Director of Customer Success Enterprise leads a team to drive revenue growth by developing strategies for partnerships with healthcare organizations. Responsibilities include managing expansion quotas, building strategic account plans, and engaging with executive stakeholders.

The Senior Customer Success Manager will manage strategic client relationships, align goals, forecast revenue, and drive product adoption, while collaborating with internal teams to enhance customer satisfaction and retention.

As a Customer Success Lead, you'll manage customer relationships, create and scale processes, analyze usage patterns, and collaborate with engineering and sales to optimize customer engagement.

The Client Success Manager at Realync manages client onboarding and retention, builds relationships, communicates goals, and leverages data for performance improvement.

The Senior Customer Success Manager at SearchStax will enhance customer relationships, ensure product value realization, and manage account plans to drive success and advocacy.

Manage and lead a team of Mid-Market Customer Success Managers to enhance customer retention, growth, and satisfaction in the film and television production sector.

The Customer Success Manager will own client onboarding and activation, manage ongoing relationships, drive account growth, and develop scalable engagement processes while collaborating with cross-functional teams.

The Customer Success Manager will enhance customer satisfaction by managing relationships, resolving issues, and ensuring understanding of products and industry trends.

Manage customer adoption lifecycle, lead technical value-selling efforts, drive timely customer outcomes, provide API architecture guidance, and maintain customer health to ensure value realization.

The Senior Customer Success Manager ensures customer satisfaction, builds long-term relationships, and drives retention and growth by delivering tailored solutions and maximizing product usage.

The VP of Customer Success will lead the customer success operations, enhance customer satisfaction and retention, and build executive relationships with clients. This role involves training, strategy development, and team management.