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Top Remote Customer Success Jobs in Rochester, NY

313+ Job Results
8 Hours Ago
Rochester, NY
Remote
560 Employees
135K-165K Annually
5-7 Years of Experience
560 Employees
135K-165K Annually
5-7 Years of Experience
Fintech • Software
The Manager, Customer Growth will be responsible for managing a remote team of Account Managers, achieving net revenue retention targets, sales expansion, and cross sell/upsell targets. They will collaborate with leaders across Customer Success, Sales, and Product to ensure client renewal and expansion. The role involves using SFDC for team management, maintaining best practices, and active engagement in sales cycles.
Top Benefits:
401-K
Adoption Assistance
Child Care Benefits
+62 More
14 Hours Ago
Rochester, NY
Remote
20,000 Employees
1-3 Years of Experience
20,000 Employees
1-3 Years of Experience
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Hypercare support team is responsible for providing face-to-face customer service and technical support for PremierOne CAD or RMS systems. The role involves building relationships with customers, ensuring customer satisfaction, troubleshooting application issues, and collaborating with internal teams. Travel may be required for this position.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+43 More
14 Hours Ago
Rochester, NY
Remote
80 Employees
1-3 Years of Experience
80 Employees
1-3 Years of Experience
Artificial Intelligence • Healthtech • Machine Learning • Biotech
Join Imagen Technologies as a part-time remote non-invasive cardiologist to interpret EKG and Echo studies, provide recommendations to PCPs, and be part of a collaborative team with comprehensive support. This role offers a flexible schedule and competitive compensation.
Top Benefits:
Commuter Benefits
Company Equity
Company Outings
+18 More
14 Hours Ago
Rochester, NY
Remote
180 Employees
7+ Years of Experience
180 Employees
7+ Years of Experience
Edtech
The Partner Success Manager will be responsible for cultivating relationships, educating new users on Zearn Math, supporting and expanding Zearn partnerships, and acting as a key connection point between Zearn team and partners.
Top Benefits:
401-K Matching
Dental Insurance
Disability Insurance
+18 More
14 Hours Ago
Rochester, NY
Remote
180 Employees
7+ Years of Experience
180 Employees
7+ Years of Experience
Edtech
The Partner Success Manager will cultivate relationships with schools and districts, educate users on Zearn Math, support and expand partnerships, and act as a key connection between Zearn and its partners.
Top Benefits:
401-K Matching
Dental Insurance
Disability Insurance
+18 More
17 Hours Ago
Rochester, NY
Remote
Hybrid
1,000 Employees
55K-62K Annually
5-7 Years of Experience
1,000 Employees
55K-62K Annually
5-7 Years of Experience
Digital Media • Edtech • Kids + Family • Software
The Trade Purchasing Specialist is responsible for managing inventory, coordinating purchases, analyzing sales data, and overseeing shipments for a publishing company. They work closely with sales, operations, logistics, and publishers to ensure efficient inventory management and timely deliveries.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+36 More
Yesterday
Rochester, NY
Remote
Hybrid
100 Employees
50K-60K Annually
1-3 Years of Experience
100 Employees
50K-60K Annually
1-3 Years of Experience
Insurance • Legal Tech • Social Impact
As a Client Experience Associate at Atticus, you will communicate with clients to understand their situation, advise them on next steps, and help them navigate the process of getting disability benefits or insurance compensation. You will become an expert in the field, learn internal tech platforms and tools, and assist ordinary people in need.
Top Benefits:
401-K
Company Equity
Continuing Education Stipend
+6 More
Yesterday
Rochester, NY
Remote
Hybrid
350 Employees
1-3 Years of Experience
350 Employees
1-3 Years of Experience
Mobile • Security • Software • Cybersecurity
Join Keeper Security's B2B sales division as a Customer Success Manager. Grow revenue through established client base, negotiate contracts, and provide cyber security solutions. Work remotely or on a hybrid schedule and be part of a fast-growing cybersecurity company.
Top Benefits:
401-K
Company Equity
Company Outings
+32 More
Yesterday
Rochester, NY
Remote
215 Employees
75K-85K Annually
3-5 Years of Experience
215 Employees
75K-85K Annually
3-5 Years of Experience
Edtech • Kids + Family • Mobile • Social Impact • Transportation
As the Safe Ride Support Quality Assurance Manager, you will play a pivotal role in ensuring our organization's highest quality standards and customer satisfaction. Your keen attention to detail, analytical mindset, and commitment to excellence will continuously enhance our customer support operations.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+33 More
Yesterday
Rochester, NY
Remote
Hybrid
55,000 Employees
101K-115K Annually
5-7 Years of Experience
55,000 Employees
101K-115K Annually
5-7 Years of Experience
Fintech • Machine Learning • Payments • Software • Financial Services
Capital One Shopping is seeking a Principal Associate to partner with top merchants, integrate solutions, and drive business initiatives. Responsibilities include working with external stakeholders, leveraging data, and supporting merchant growth. The ideal candidate will have strong analytical and communication skills, with 4 years of client-facing experience.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+52 More
2 Days Ago
Rochester, NY
Remote
43,000 Employees
5-7 Years of Experience
43,000 Employees
5-7 Years of Experience
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Coordinate workflow and provide technical expertise in creating timely, accurate proposals. Deliver high-quality proposal packages to sales, support new business acquisition, and ensure legal compliance. Participate in training programs and provide resource support during peak seasons. Requires 5+ years of relevant business experience, strong writing and project management skills, and a Bachelor's degree is preferred.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+54 More
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