Top Remote Customer Success Jobs in Rochester, NY

The Customer Success Manager will manage a portfolio of enterprise accounts, ensuring client satisfaction and maximizing software value through coaching, relationship management, and data analysis.

Drive success for high-growth enterprise customers by ensuring they achieve maximum value from Postscript's SMS marketing platform, build relationships, and deliver strategic guidance.

Manage strategic partnerships with major Texas school districts, driving customer adoption, retention, and mentoring team members while navigating complex educational dynamics.

The internship focuses on developing an AI-driven framework to analyze customer insights and feedback, aiming to enhance product intelligence.

The Client Success Executive manages key client relationships, develops strategies for retention and growth, and leads client success initiatives while mentoring account managers and ensuring satisfaction.

The Customer Success Operations Manager will design and manage a tech-touch strategy for customer success, utilizing data and AI to enhance engagement, detect churn risk, drive product adoption, and identify upsell opportunities for non-managed accounts.

The Customer Success Manager will manage key client relationships, ensuring support and driving the adoption of Adelaide's AU metric while collaborating with internal teams to optimize client campaigns.

The Customer Success Manager develops relationships with clients, provides ongoing support, implements strategies for engagement, identifies upselling opportunities, and maintains records in the CRM system.

The Customer Success Manager ensures clients achieve business goals by managing multiple accounts, leading teams, and resolving challenges. Responsibilities include client communication, overseeing operations, and identifying cross-sell opportunities in a fast-paced environment.

The Associate Director, Client Success role involves managing strategic client accounts in the public sector, driving revenue growth, retention, and collaboration across healthcare organizations while ensuring measurable client outcomes.

The Technical Customer Success Manager will manage demos, onboarding, and early customer success, enhancing customer experiences post-sale and facilitating deal closures.

As a Customer Success Manager at Nevis, you'll enhance client relations, drive product engagement, collect feedback for product development, and support Registered Investment Advisors in using Nevis's AI platform effectively.

As a Customer Success Manager, you will focus on customer objectives, manage relationships, monitor account health, and develop strategic success plans, while achieving retention and sales targets.

The Client Success Manager at Varsity Technologies will engage clients, manage relationships, coordinate projects, and drive client satisfaction and retention to enhance technology adoption.

As a Customer Success Manager, you'll guide upmarket customers in security compliance using Vanta's solutions, managing a portfolio of customers and ensuring their success.

The Customer Success Manager at Vanta will guide mid-market customers through their security and compliance journeys, focusing on onboarding, renewal, and relationship building with a BoB of 50 accounts. You'll act as the voice of the customer and ensure their success using Vanta's compliance solutions while driving product adoption and retention.

As a Customer Onboarding Specialist, you will onboard and train customers, maintain client relationships, address inquiries, and improve client satisfaction.

The Customer Success Manager will manage enterprise accounts through the sales journey, ensuring retention and building relationships for expansion.

The Customer Onboarding Specialist is responsible for training and onboarding clients on MerusCase software, maintaining client relationships, resolving inquiries, and enhancing customer satisfaction.

Lead customer engagements and analytics projects to ensure clients maximize solutions' value. Collaborate with teams for continuous improvement and manage project delivery. Build strong customer relationships and communicate data insights effectively.

The Forward Deployed Customer Success Manager manages strategic relationships with Lighthouse accounts, ensuring customer success and retention through technical literacy and effective orchestration of cross-functional teams.

Manage customer relationships for Daylight, focusing on adoption, retention, and growth while collaborating with teams to drive performance outcomes.

As a Customer Success Manager, you will advise customers on using TENEX's MDR platform, ensuring engagement, satisfaction, and success while managing risks and driving product improvements.

As a Customer Success Manager, you'll drive customer adoption, engagement, and retention on our AI-powered platform, and ensure customer satisfaction through onboarding and ongoing support.

The Senior Customer Success Manager will build long-term relationships with customers, guide them from onboarding to renewal, monitor account health, and advocate for customer needs within the company.