Top Remote Customer Success Jobs in Rochester, NY

The Senior Manager, Client Success will lead client relationships, drive customer satisfaction, and enhance user adoption for Fortune 500 accounts.

Own customer relationships and drive success by creating onboarding strategies, delivering training, and managing customer retention and growth. Engage with stakeholders, provide customer insights, and navigate complexities in enterprise accounts.

Lead customer outcomes by driving technical adoption, optimizing workflows, maintaining data accuracy, and facilitating cross-functional collaboration to enhance customer satisfaction.

The Majors Customer Success Manager drives customer satisfaction and success by implementing Five9 solutions, managing relationships, and coordinating with internal teams for effective service delivery.

The OT Customer Success Architect will design and deploy Gravwell solutions, optimize analytics, troubleshoot issues, and act as a technical advisor for customers in OT environments, ensuring successful system integrations and customer satisfaction.

Manage customer relationships by providing training, communication, and support to ensure successful use of the Vantage platform, catering to both SMBs and large enterprises.

Lead a team of Customer Success Managers for enterprise accounts, driving retention and renewals while ensuring operational excellence and strategic execution.

The Senior Customer Success Engineer will guide Enterprise customers in utilizing Rasa's AI solutions effectively, ensuring optimal deployment and satisfaction. Responsibilities include technical guidance, issue resolution, and fostering customer success.

The Customer Success Manager will manage enterprise accounts through the sales journey, ensuring retention and building relationships for expansion.

The Global VP of Customer Success leads the strategy for customer satisfaction, retention, and growth in a B2B SaaS environment, overseeing global teams and driving partnerships across departments to enhance customer experiences and revenue.

The Customer Success Manager at KEV acts as a trusted advisor driving customer success, collaborating with various internal teams while managing a customer portfolio to optimize the customer experience.

The Customer Onboarding Specialist is responsible for training and onboarding clients on MerusCase software, maintaining client relationships, resolving inquiries, and enhancing customer satisfaction.

The Customer Success Support Lead facilitates technical assistance for healthcare clients, oversees helpdesk operations, and collaborates cross-functionally to resolve issues and improve customer experiences.

The Senior Customer Success Manager will build long-term relationships with customers, guide them from onboarding to renewal, monitor account health, and advocate for customer needs within the company.