Top Remote Customer Success Jobs in Rochester, NY
The Senior Compliance Specialist will support risk management practices in the claims department, ensuring compliance with regulations, conducting deep dive claim reviews, overseeing complaint handling and adjuster licensing programs, and collaborating with various teams on compliance training and policies.
The Customer Success Manager will train and implement success programs for Mighty Pro hosts, create and execute tailored success plans, anticipate and plan for key milestones, and ensure clear communication and satisfaction among hosts and members. They will also share best practices across the Customer Success function to enhance relationships and outcomes.
The Customer Support Engineer will engage with customers through various channels to resolve technical support requests and educate them on platform usage. Responsibilities include training clients on the DTEX Kibana-based UI and collaborating with internal teams to improve product offerings based on customer feedback.
The Client Partner at Zaelab is responsible for acquiring new clients, managing relationships, and developing sales strategies. They engage in lead generation, maintain strong client connections, execute sales processes, and forecast revenue using tools like Hubspot. The role requires both strategic insight and a data-driven approach to achieve sales targets while fostering partnerships that solve business challenges.
As a Customer Success Manager, you will facilitate customer onboarding, provide strategic guidance, host training sessions, and drive customer adoption and retention by identifying challenges and suggesting solutions. You will also manage account renewal and upsell discussions, ensuring timely and successful outcomes.
The Digital PR Outreach Specialist will develop and execute outreach campaigns to obtain backlinks from authoritative sites, boosting the visibility of www.helloklarity.com. Responsibilities include tracking campaign progress, collaborating with the content team, and managing digital PR projects to enhance site authority and drive traffic.
The Customer Success Specialist at Botkeeper will focus on enhancing client retention and satisfaction by providing tailored training, ongoing support, and strategic consulting. The role involves building strong client relationships, collaborating with sales for onboarding, and utilizing analytics for product enhancement, ensuring clients realize the full value of the offerings.
As a Customer Support Enablement Specialist at Field Nation, you will train and develop support staff while optimizing internal processes to enhance user experience. The role involves collaborating with support managers, rolling out new strategies, and addressing customer escalations, all aimed at improving service efficiency and quality.
The Customer Support Specialist at Brightree is responsible for diagnosing customer issues related to the Brightree application, providing solutions, and ensuring customer satisfaction. This role involves answering inquiries, troubleshooting problems, documenting support requests, and collaborating with customers and senior team members to resolve issues efficiently.
The Regional Customer Success Manager will act as a primary contact for clients, enhancing the use of Viz.ai technology in healthcare settings. Responsibilities include optimizing customer experience, conducting training, developing business plans, and driving contract renewals while maintaining strong relationships and monitoring engagement.
Top remote Companies in Rochester, NY Hiring Customer Success Roles
See All
All Filters
No Results
No Results
