Top Remote Customer Success Jobs in Rochester, NY

Lead customer support for healthcare SaaS solutions, addressing technical inquiries, facilitating resolutions, and improving helpdesk procedures while ensuring customer satisfaction.

The Customer Success Manager will drive client satisfaction and retention, build enterprise relationships, and strategize for account growth, while ensuring customers receive maximum value from Axiom's solutions.

Manage customer lifecycle from onboarding to growth, serve as primary contact, drive product adoption, and collect customer feedback.

Lead AI-powered transformation for Fortune 50 CPG customers, managing onboarding, adoption, retention, and strategic partnerships while driving measurable business outcomes.

The Client Success Manager will build client relationships, strategize for goal achievement, monitor campaign performance, and provide insights.

The Mid-Market Customer Success Manager ensures customer satisfaction by onboarding, driving product adoption, managing renewals, and expanding relationships with mid-market clients while collaborating with sales and cross-functional teams.

As a Customer Success Manager, you'll guide valued customers through onboarding, ensure product adoption, manage renewals, and drive growth by providing consultative support and identifying upsell opportunities.

The Customer Success Manager will bridge client needs with technology, ensuring clients utilize the platform effectively while maintaining strong relationships and providing insights to enhance services and products.

The Customer Success Manager will onboard new clients, ensure their successful adoption of n8n, nurture expansion opportunities, and manage communications and support escalations. Responsibilities also include designing scalable processes, running quarterly reviews, and collaborating cross-functionally to enhance customer value.

The Senior Solution Architect will guide customers through AI implementation, from architecture design to deployment, ensuring successful customer engagement and optimization post-sale.

The Customer Success Operations Manager drives operational excellence by optimizing processes, coordinating initiatives, and managing data-driven systems to enhance client experiences and efficiencies.

Manage customer success and product management activities. Ensure customer onboarding, provide technical support, and identify product improvements based on feedback.

As a Customer Success Solutions Architect, you will serve as a technical advisor for enterprise clients, guiding the deployment of Strivacity's CIAM platform, managing onboarding, and the overall success of customer projects.

The Enterprise Technical Customer Success Manager will be the main contact for customers, providing technical guidance and driving product usage while nurturing customer relationships and identifying growth opportunities.

The Technical Customer Success Manager will be the main contact for customers, providing technical guidance, nurturing relationships, and driving product adoption while ensuring customer retention and revenue growth.

The Senior Customer Success Manager oversees customer engagement, retention, and satisfaction by guiding clients in using 1Password effectively and fostering strong relationships with stakeholders.

The Growth Customer Success Manager at Anaconda drives customer retention and satisfaction by scaling success programs, identifying upsell opportunities, and collaborating with marketing and product teams to enhance customer experience and platform adoption.

As a Growth Customer Success Manager at Anaconda, you will drive customer retention and satisfaction by scaling success programs, analyzing usage patterns, and educating users on product features while collaborating across functions.

The Customer Success Manager will manage relationships with Enterprise customers, advising on marketing strategy and maintaining client success through tailored plans and collaboration with internal teams.

The Director of Client Success will manage enterprise client relationships, drive retention and satisfaction, and ensure delivery excellence while collaborating with cross-functional teams to optimize customer engagement and success initiatives.

The Customer Success Manager will manage high-value public sector accounts, drive strategic alignment, and ensure customer satisfaction and growth through collaboration and data insights.

The Customer Success Manager at ASAPP will manage enterprise accounts, ensuring clients realize value from AI solutions, drive adoption, and maintain relationships.

Lead a team of Customer Success Managers and Engineers, overseeing customer outcomes in the federal segment, and ensuring adoption and retention of the RegScale platform.

The Customer Success Engineer role involves providing Tier 1 and Tier 2 technical support, troubleshooting issues, maintaining records, and supporting customer success initiatives.

As a Customer Success Manager, you will advise customers on using TENEX's MDR platform, ensuring engagement, satisfaction, and success while managing risks and driving product improvements.