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Top Remote Customer Success Jobs in Rochester, NY

849+ Job Results
An Hour Ago
United States
Remote
522 Employees
49K-68K Annually
Entry level
522 Employees
49K-68K Annually
Entry level
Software • Financial Services
The Associate Software Automation Specialist will assist in the setup and maintenance of loan programs within the Product Pricing Engine, automate investor guidelines, and help clients with system configurations. Responsibilities include troubleshooting, monitoring error logs, and defining user privileges within the Loan Origination System, with opportunities to learn about various roles within the mortgage industry.
2 Hours Ago
USA
Remote
781 Employees
Senior level
781 Employees
Senior level
Fintech
The Senior Manager of Customer Success will lead the customer success team, focusing on customer satisfaction and retention. Responsibilities include developing customer success strategies, mentoring the team, leveraging data to drive insights, managing customer escalations, and collaborating with various teams for customer advocacy and growth opportunities.
Top Benefits:
401-K
Adoption Assistance
Commuter Benefits
+15 More
2 Hours Ago
USA
Remote
781 Employees
Junior
781 Employees
Junior
Fintech
The Customer Success Manager will manage relationships with customers to improve adoption and satisfaction, aiming for high renewals and retention. Responsibilities include advising customers, tracking key metrics, executing communication strategies, resolving issues, and collaborating with various teams to boost customer value and usage of products.
Top Benefits:
401-K
Adoption Assistance
Commuter Benefits
+15 More
3 Hours Ago
USA
Remote
81 Employees
100K-120K Annually
Mid level
81 Employees
100K-120K Annually
Mid level
Marketing Tech • Software
The Customer Success Manager will manage ongoing customer activities, nurture relationships with stakeholders, monitor customer health, guide problem resolution, oversee the renewal process, provide visibility across departments, and develop advocates among customers to drive measurable outcomes and loyalty.
3 Hours Ago
United States
Remote
439 Employees
Junior
439 Employees
Junior
Software • Energy
The Utility Program Software & SaaS Configuration Specialist will design, configure, and maintain software workflows for utility energy-efficiency programs. Responsibilities include implementing business processes in SaaS platforms, resolving bugs, ensuring an excellent user experience, and producing analyses to support program delivery.
4 Hours Ago
United States
Remote
1,444 Employees
Senior level
1,444 Employees
Senior level
Information Technology • Software
The Workday Client Partner acts as a trusted advisor to large enterprise clients, focusing on account management, relationship development, and driving revenue growth. This role involves engaging with senior stakeholders, providing sales support, and ensuring client satisfaction while managing strategic IT roadmaps and staffing changes.
4 Hours Ago
United States of America
Remote
1,919 Employees
Entry level
1,919 Employees
Entry level
Healthtech • Software
The Billing Specialist is responsible for managing billing processes for clients including submitting claims, resolving billing errors, and providing customer support. The role requires preparation of patient statements and ensuring productivity standards are met.
Top Benefits:
401-K
Company Outings
Dental Insurance
+7 More
5 Hours Ago
USA
Remote
2,736 Employees
Junior
2,736 Employees
Junior
Software
The Client Relations Lead maintains and strengthens customer relationships by serving as the main contact between clients and the company. Responsibilities include leading client calls, resolving issues, onboarding new clients, supporting revenue growth, and engaging internal teams to align with client objectives.
Top Benefits:
401-K
Adoption Assistance
Child Care Benefits
+19 More
5 Hours Ago
United States
Remote
205 Employees
65K-75K Annually
Junior
205 Employees
65K-75K Annually
Junior
Security • Software
As a Client Support Specialist at Ontic, you will engage directly with clients, manage support tickets, resolve issues, and improve documentation. You will work across teams to enhance client experiences while reporting on metrics related to client inquiries. Technical aptitude and communication skills are essential in this proactive role.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+46 More
5 Hours Ago
United States
Remote
330 Employees
Entry level
330 Employees
Entry level
Other
As a Veterinary Scribe, you will support veterinarians by composing electronic medical records and assisting with non-clinical duties. This role provides hands-on experience in emergency veterinary medicine, allowing you to interact with a medical team and contribute to patient care.
7 Hours Ago
US
Remote
3,470 Employees
101K-187K Annually
Senior level
3,470 Employees
101K-187K Annually
Senior level
Software • Automation
The Technical Quoting Specialist will oversee the end-to-end installation process and financial analysis for project deployments while collaborating with Sales and Engineering teams. Key responsibilities include evaluating service costs, analyzing data for improvement, and maintaining effective communication across departments.
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