Top Remote Customer Success Jobs in Portland, ME

Lead and manage the Customer Success team, ensuring high customer retention and satisfaction while driving team performance and collaboration across departments.

Manage key client accounts and nurture leads while selling and renewing high-ticket service packages. Ensure client satisfaction through clear communication and trust-based relationships.

As a Customer Success Manager, you will liaise with partners and the engineering team, overseeing integrations, ensuring value from the protocol, and improving the developer experience through feedback and documentation.

Lead global customer support and success initiatives, executing strategies for retention and loyalty while managing over 100 team members and optimizing customer experience across products.

As a Customer Success Manager, you'll oversee enterprise client portfolios, foster relationships, drive renewals, optimize customer journeys, and collaborate with various teams to enhance customer experiences.

Drive customer adoption and satisfaction for LiveKit's platform, acting as a trusted partner to clients while collaborating with Account Executives to surface upsell opportunities.

The role involves managing strategic enterprise relationships, engaging with executive stakeholders, ensuring operational alignment, and driving value realization across multi-location pet care businesses.

The Customer Success Manager will oversee customer engagement and retention, acting as a trusted advisor, promoting Guidewire solutions, and driving the growth of customer relationships in the P&C insurance sector.

The Customer Success Manager will lead customer relationships, focusing on product adoption and retention while collaborating with teams to enhance user experience and drive value.

Lead customer success initiatives, improve processes, manage complex client relationships, and enhance client satisfaction and retention in a high-growth environment.

The Senior Customer Success Manager will drive strategic success across enterprise accounts, ensuring onboarding, adoption, and expansion while developing customer relationships and providing product feedback.

The Associate Director, Client Success will manage public sector clients, ensuring client satisfaction, retention, and strategic growth while collaborating across teams.

The Executive Customer Success Manager will manage customer relationships, ensuring service delivery, revenue retention, and alignment of solutions with client needs, while identifying upsell opportunities and guiding clients through software implementation.

The Enterprise Customer Success Manager will drive implementation and adoption of Suki's AI solutions, manage client relationships, ensure success metrics, and identify solutions to client needs while improving processes.

The Customer Success Manager will drive adoption and measurable outcomes for schools, build relationships, and develop resources for independent success.

As the Director of Customer Success for Enterprise Accounts, you will lead a national team, develop strategies for retention and growth, manage key accounts, and collaborate across departments to enhance customer value.

The Senior Director of Customer Success will lead a multi-layered team to drive customer retention and expansion, implement scalable strategies, and ensure exceptional outcomes across a $52M+ portfolio, emphasizing cross-functional collaboration and operational excellence.

As a Senior Customer Success Manager at Talon.One, you'll build strong relationships, drive adoption, manage a portfolio of accounts, and collaborate with internal teams to enhance customer experiences and promote retention and growth.

Manage customer relationships, ensuring value from Cyara's solutions, negotiating renewals, and acting as a program manager while addressing customer needs and driving revenue growth.

The Strategic Customer Success Manager will manage relationships with key clients, driving account adoption and retention, and developing playbooks and scalable processes within Canals.

The VP of Customer Success is responsible for enhancing customer success metrics, managing a growing team, and driving data-driven improvements to achieve high NRR.

The Consultant, Customer Success will drive implementation and adoption of People.ai solutions, engaging with clients to ensure successful outcomes and build lasting relationships across teams.

The role involves developing strong customer relationships, ensuring satisfaction, addressing concerns, and collaborating across teams to drive customer success.

The Customer Success Manager will manage agency portfolios, build relationships, onboard clients, optimize marketing channels, and track performance metrics for growth.

Manage strategic customers, provide product knowledge, develop success plans, and drive customer outcomes while supporting their digitalization journey.