Top Remote Customer Success Jobs in Portland, ME
Customer Success Manager responsible for high-level relationship management, client liaison during service delivery, client satisfaction, and identifying new business opportunities. Fully remote position with up to 10% travel. Responsibilities include managing customer relationships, presenting success plans, troubleshooting customer issues, and identifying upsell opportunities. Requirements include customer advocacy, managing agreements, giving presentations, and experience in customer success or related functions.
Seeking a Provider Success Associate to guide therapists through onboarding and beyond, ensuring their success and growth. Must have 2+ years of experience in Customer Success, Account Management, or Sales, with strong communication and organizational skills. Remote work environment with competitive pay and benefits included.
Serve as the primary day-to-day contact for clients, drive adoption of products, configure and support software, and ensure client satisfaction in a client service executive role at Origami Risk. Pay range $92,000 - $115,000 with bonus and benefits. Equal opportunity employer promoting diversity and inclusivity in the workplace.
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Manage delinquent accounts, negotiate payoffs, work cross-functionally, track portfolio performance, assist with process improvements for Toast Capital Collections.
Responsible for ensuring the success of Cloudflare's largest Enterprise customers, managing post-sale experiences, and driving customer retention through value demonstration. Develop and maintain long-term relationships with stakeholders, collaborate cross-functionally, and provide feedback to internal teams.
The Customer Success Manager at Arcadia.io is responsible for managing steady state activities for the company's non-enterprise clients, ensuring strong data quality, effective support, and smooth upgrades. They build long-term relationships with clients, troubleshoot technical issues, and independently manage a portfolio of customer accounts.
The Clinical Excellence Specialist at Grow Therapy plays a pivotal role in supporting providers by helping them achieve the highest standards of care, clinical outcomes, and client satisfaction. Responsibilities include outreach to therapists and prescribers, conducting one-on-one sessions, collaborating on quality improvement initiatives, and fostering a culture of support and collaboration. Requires a master's degree, minimum 5 years of clinical practice experience, and strong leadership and communication skills.
Lead and motivate a team of Customer Support Specialists to provide exceptional customer service via Phone and Chat. Assess and improve tech stack, collaborate with other leaders to enhance customer experience, and advocate for team success. Remote role with a focus on building strong customer relations and maintaining high CSAT scores.
The Customer Success Manager will support new and existing Carrot customers, drive retention, increase member engagement, and maintain high levels of customer satisfaction.
Managing the planning and development of pursuit products and resources aligned to sales strategies, leveraging pipeline analytics, curating scalable digital sales products, collaborating with content and product leaders, and proactively managing content assets.
Managing the planning and development of pursuit products and resources aligned with sales strategies, leveraging analytics for content strategy, creating consensus for scalable digital sales products, managing content resources, driving product adoption, and managing content asset timelines.
Managing the curation and development of pursuit products and resources aligned with sales strategies for clients. Utilizing pipeline analytics to create a content strategy roadmap. Leading the creation of scalable digital sales products and managing a range of content resources. Collaborating with various leaders to drive product adoption and usage. Proactively managing the timeline and maintenance of content assets. Contributing to proposal innovation and generating intellectual capital and thought leadership.
The Principal Success Manager partners with customers to accelerate the business value they receive from their investment with BlackLine. They work directly with customers of varying market segments to optimize adoption of BlackLine solutions, prevent attrition, and enhance customer satisfaction through innovative solutions and customer engagement strategies.
Top remote Companies in Portland, ME Hiring Customer Success Roles
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