Top Remote Operations Manager Jobs

Owns business-unit operating rhythms, governance, and execution mechanisms. Leads cross-functional initiatives, executive planning, business reviews, dashboards, KPI and OKR visibility, organizational improvements, communications, and collaboration practices. Partners with senior leaders to prioritize work, resolve roadblocks, translate strategy into measurable execution, and recommend corrective actions. The role also supports organizational change, knowledge management, mentorship, onboarding, and scalable team operations.

As Manager of Channel Operations, you'll strategize and oversee processes to grow partner revenue, refining KPIs and insights while collaborating with leadership across teams.

Leads insurance customer operations across policy servicing, process optimization, audit readiness, technical issue triage, and regulatory compliance. Partners with Product, Engineering, Compliance, CX, and carrier teams to improve workflows, resolve incidents, support product launches, and maintain operational controls. Manages and mentors operations staff, builds performance dashboards, drives quality initiatives, and oversees cross-functional projects and compliance-sensitive processes.

Manage an operational unit supporting DE/NJ markets: monitor KPIs, ensure timely payroll, optimize processes, lead staffing and training, handle compliance and escalations, prepare reports, collaborate across departments, and drive continuous improvement and stakeholder relationships.

Manage cross-functional operational initiatives, improve internal processes, coordinate strategic projects and company events, oversee vendors and subscriptions, support business development and branded collateral, and identify AI/automation opportunities (using tools like Claude) to streamline workflows while working closely with leadership.

Lead and coach a team of Partner Operations Specialists to build scalable operational frameworks, documentation, tooling, and cross-functional processes that enable Mercurys banking and product partnerships to launch and scale safely and efficiently.

Lead and build a team that drafts and submits state-specific rating rules, underwriting guidelines, and forms; manage filing execution via SERFF, handle objection responses, coordinate cross-functional stakeholders, establish operating rhythms, improve documentation and controls, and coach staff to scale filing expertise and regulatory execution.

Support a large, distributed marketing organization by running the Rhythm of Business: coordinate leadership meetings, track action items and decisions, prepare executive-ready communications and presentations, support budget and quarterly business reviews, maintain dashboards and operational artifacts, and drive cross-functional alignment and transformation initiatives to ensure timely completion of priorities.

Lead day-to-day Special Investigations Unit operations to detect and prevent health care fraud, manage intake/triage/preliminary reviews, oversee prepayment interventions, set and track team performance metrics, coach staff, coordinate with internal/external partners, ensure regulatory and contractual compliance, and apply AI-enabled tools and data-driven approaches to improve investigation effectiveness and operational efficiency.

Design, build, and sustain the Managed Work Order Associates program and operating model. Own productivity, SLAs, quality, NTE compliance, PM programming, and continuous improvement to reduce cost-to-serve and increase gross margin. Lead performance management, governance, cross-functional standardization, audits, and team development to ensure consistent execution and audit readiness across ServiceChannel Managed accounts.

Partnering directly with senior leadership, own growth metrics, operating cadence, OKRs, and funnel analytics for PLG and Creator products. Build dashboards and models, run recurring reviews, recommend CRO tests, translate data into executive narratives, and lead cross-functional initiatives to drive acquisition, activation, conversion, retention, and expansion.

Partner with leadership to lead cross-functional initiatives, analyze business performance, build dashboards and operating processes, support planning and forecasting, prepare executive and board materials, and drive scalable operations for high-growth startups.

Partner with startup leadership to lead cross-functional, high-priority initiatives; analyze performance and build dashboards, processes, and operating metrics; support planning, forecasting, and special projects including fundraising, pricing, and org design to scale the business.

Lead high-priority, cross-functional initiatives across engineering, product, hiring, operations, and business development. Build teams, processes, and capabilities; plan and execute projects end-to-end; research markets and products; identify operational improvements; and deliver measurable business outcomes through strong ownership and stakeholder management.

Lead Aurora's operating cadence and strategic GTM initiatives. Partner cross-functionally to identify bottlenecks, build executive-ready analyses and models, and implement data-driven process, systems, and automation solutions including dashboards and AI-enabled workflows.

The Senior Operations Manager will oversee daily operations of the autonomous vehicle fleet, manage teams, develop operational strategies, and ensure service delivery and safety in new markets.

Lead cross-company initiatives, own OKR/KPI processes, build dashboards and scorecards, and run the company operating rhythm. Coordinate stakeholders, support board/investor materials, and drive continuous-improvement efforts to remove friction and ensure commitments are aligned and executed.

Lead and scale simulation operations team to create, tag, execute, and QA simulation scenarios and test suites. Build evaluation metrics, synthesize results into actionable reports, and integrate AI/LLM tools and automation to accelerate scenario generation, bug triage, and reporting for autonomy stakeholders.

Lead and manage the Workforce Management team for 24/7 US and Mexico crisis channels. Oversee forecasting, capacity planning, dynamic scheduling, intraday management, and tactical WFM process improvements. Partner with operations leadership for scenario planning, performance analysis, and staffing strategies to ensure service level adherence and seamless crisis support.

Lead and collaborate with animal shelter teams across the U.S. to implement strategies aimed at saving more animal lives. Manage change hands-on, foster stronger systems, and advocate for improved shelter programs while maintaining a significant travel schedule.

Lead and develop cross-functional teams to implement strategic initiatives, optimize processes, manage budgets, and drive continuous improvement in a collaborative environment.

Lead and develop a support and operations team to improve SLA compliance, KPIs, and customer satisfaction. Drive process improvements, cross-functional collaboration, training, and technical initiatives (SQL, reporting, APIs, frontend/backend) to deliver measurable business impact.

Lead end-to-end management of multi-site enterprise storage, backup, and recovery platforms. Ensure data durability, availability, compliance, and disaster recovery readiness while driving strategy, vendor and budget management, and mentoring a distributed operations team.

Own and improve operational processes for TradFi products (equities, ETFs, tokenized equities). Manage reconciliations with clearing brokers, corporate actions, clearing & settlement, break investigations, SOPs, controls, and cross-functional support for Product, Tech, Compliance, and Customer Support.

Lead a small team to reconcile partner lead and case data into Salesforce, drive document collection from external law firm partners, sequence and manage recurring workstreams, coach and hold team members accountable, and provide executive-ready status and data-backed recommendations to solve process gaps.