Top IT Jobs in Raleigh, NC

Leads the IT Order to Cash function and roadmap across SAP platforms, including configuration, integration, customization, master data, reporting, and analytics. Manages SAP OTC process improvements, KPIs, OKRs, stakeholder communications, solution design, and SAP BTP innovation. Supervises and develops business analysts, software engineers, and subject matter experts while aligning technology delivery with business transformation goals.

Leads software engineering teams and enterprise application portfolios supporting sales execution, order management, CRM, ERP, and integrations. Owns solution strategy, architecture, delivery, roadmaps, application stability, security, testing, releases, budgets, vendors, and service performance. Partners with business and technology stakeholders to prioritize capabilities, manage risks, drive modernization, ensure adoption, and develop high-performing teams.

Leads Order-to-Cash business process analysis and technology initiatives across customer data, pricing, orders, contracts, billing, rebates, receivables, and reporting. Translates business needs into process models, requirements, user stories, and solution designs; coordinates testing, deployment, issue resolution, and continuous improvement. Partners with business, technology, finance, operations, and vendors while supporting roadmap planning, change adoption, standards, and analyst mentoring.

Own Baseten’s internal identity and authentication infrastructure, including Okta architecture, SSO, MFA, lifecycle management, and application integrations. Build automated joiner, mover, and leaver workflows across HRIS, Google Workspace, MDM, and SaaS systems using scripting and APIs. Implement access controls, device trust, compliance processes, documentation, and audit evidence. Serve as a technical escalation point for IT Support and partner with Security on least-privilege access and SOC 2 requirements.

Owns enterprise IT governance processes and coordinates executive steering committee activities, including intake readiness, agendas, decision materials, action tracking, communications, and stakeholder engagement. Manages complex strategic IT projects, budgets, schedules, resources, risks, requirements, and benefits realization. Establishes project management standards, performance measures, and continuous improvement practices while mentoring project managers and leading matrixed teams of 10 to 40 staff.

Provides first-level remote technical support for managed-services clients through phone and web tickets. Responsibilities include troubleshooting and resolving end-user issues, administering accounts, documenting incidents, communicating ticket status, meeting service-level agreements, and escalating unresolved problems. The role requires multitasking across tickets, strong customer communication, continual technical learning, and occasional weekend or holiday availability.

Provide on-site IT and AV support at the London office, manage device lifecycle and onboarding, handle inbound support requests, build automation and Slack bots, contribute to Tech Ops projects, and maintain internal IT documentation.

Leads subcontracting activities throughout federal capture and proposal lifecycles. Responsibilities include developing supplier RFPs, evaluating subcontractor proposals, conducting price and competitive analysis, negotiating agreements, ensuring FAR/DFARS compliance, coordinating teaming documentation, identifying risks, and providing leadership updates. The role also improves subcontracting workflows, uses source-to-pay and contract management systems, and supports strategic sourcing for new business growth.

Leads data science strategy for a federal healthcare data platform. Designs data collection, validation, and analysis tools; develops predictive models; manipulates large datasets; and collaborates with scientists, trainees, and IT teams on cloud, interoperability, integration, security, and compliance solutions. Communicates technical recommendations to varied stakeholders and supports federal data security, ATO, and information management requirements.

Maintains the operational security posture of classified information systems supporting Collateral, SCI, and SAP environments. Responsibilities include authorization package management, compliance reviews, configuration change impact analysis, audit monitoring, vulnerability identification, incident handling, security documentation, system recovery oversight, and coordination with ISSM and authorization officials. The role requires SAP experience, TS/SCI clearance, eligibility for a CI polygraph, and on-site work with occasional travel.

Leads SAP Source-to-Procure capabilities across sourcing, procurement, supplier management, and supply chain processes. Translates business requirements into scalable SAP solutions, facilitates fit-to-standard workshops, guides solution design, and supports testing, deployment, integrations, adoption, and production readiness. Partners with business stakeholders, architects, developers, implementation partners, and support teams to drive ERP transformation, process standardization, continuous improvement, data quality, and reliable enterprise operations.

Leads the SAP S/4HANA Financials Record to Report workstream, specializing in COPA, product costing, fixed assets, and related SAP FI/CO processes. Oversees solution design, configuration, implementation, testing, integrations, cutover, and support readiness. Coordinates stakeholders, vendors, contractors, and delivery plans while managing risks and dependencies. Provides functional leadership, mentors team members, translates business requirements into SAP solutions, and drives process improvements throughout a multi-year SAP transformation.

Provides Tier 1 technical and procedural support through phone, email, and chat. Diagnoses hardware and software issues, researches solutions, documents interactions and resolutions, routes requests, escalates urgent or complex problems, and stays current on system updates. The role also assists senior IT staff and requires strong communication, problem-solving, attention to detail, Windows 11 and Microsoft 365 knowledge, and reliable high-speed internet for remote work.

Supports federal contract programs through administrative and analytical work, including project reporting, quality assurance reviews, document management, meeting facilitation, requirements tracking, dashboards, schedules, budgets, and customer coordination. The role requires strong writing, attention to detail, independent work, and experience in government environments. It is remote within the U.S., with possible quarterly travel to Ashburn, Virginia.

Provides Tier 2 technical support for employees, workstations, mobile devices, identity systems, networks, and office infrastructure. Installs and maintains hardware, servers, switches, cabling, and endpoint management systems; troubleshoots access, connectivity, and software issues; supports onboarding, asset management, vendors, documentation, and IT projects. The role is an on-site technical resource requiring occasional after-hours support, hardware handling, and mentorship of Tier 1 staff.

Leads software quality assurance across enterprise applications, including SAP and legacy systems. Develops test strategies, plans, cases, automation, and traceability; leads system, integration, regression, end-to-end, and acceptance testing. Manages defects, evaluates release readiness, monitors quality metrics, supports production validation, and improves testing practices. Partners with technical and business teams, mentors junior QA engineers, and provides guidance on testing standards and quality-focused delivery.

Leads enterprise Order-to-Cash business systems analysis and solution design across order management, contracts, billing, rebates, finance, installation, and related functions. Translates business strategies into scalable process, data, integration, and technology solutions; resolves complex issues; evaluates alternatives; develops roadmaps and investment cases; partners with business and technical stakeholders; establishes analysis standards; and mentors other analysts.

Supports IT service delivery through help desk ticket management, troubleshooting hardware, software, and network issues, device provisioning, software deployment, account administration, onboarding and offboarding, documentation, asset tracking, and process improvement. The intern collaborates with IT, Engineering, Security, and Operations teams while gaining exposure to systems administration, cloud services, cybersecurity, and IT operations in a remote summer program.

Design, develop, and architect enterprise applications using Microsoft Power Platform, including Power Apps, Power Automate, Power Pages, and Dataverse. Integrate enterprise data sources, build custom plugins and APIs, implement secure architectures, and establish ALM and deployment practices. Lead and mentor a team of developers, collaborate with stakeholders and technical teams, participate in Agile ceremonies, and present technical solutions.

Leads distributed software development teams across legacy, modern, and cloud-native applications. Oversees planning, Agile delivery, engineering standards, DevSecOps, CI/CD, AWS and Kubernetes deployments, AI-assisted development, governance, compliance, modernization, and stakeholder communication. Manages team performance, mentoring, workload allocation, hiring, retention, and culture while ensuring secure, scalable, high-quality application delivery.

Plans, initiates, and manages enterprise IT projects involving payments and core platform architecture. Leads technical staff, coordinates business and technical teams, develops project plans, manages execution, assesses risks, and oversees Agile delivery, roadmaps, backlogs, and the software development lifecycle.

Leads enterprise business analysis strategy across programs and portfolios, partnering with executives to define requirements, evaluate investments, measure business value, manage risks, and guide transformation initiatives. Establishes standards and governance, analyzes operational and financial data, supports regulatory compliance, and mentors analysts. The role also advances AI-enabled tools, automation, and analytics to improve decision-making and business outcomes within a healthcare payer environment.

Provide Tier 2/3 technical support for distributed employees across macOS and Windows endpoints, identity and access platforms, collaboration tools, and office technology. Own complex incidents through root-cause resolution, manage endpoint configurations and compliance, improve ITSM workflows and documentation, support onboarding and device lifecycles, and collaborate with Security and IT Engineering. The role also includes mentoring junior analysts and occasional travel to company offices for deployments and events.

The Senior Scrum Master coaches Agile teams and Product Owners, facilitates Scrum ceremonies, manages backlogs and release planning, coordinates dependencies and risks, and promotes team self-management and continuous improvement. The role supports SAFe practices, cross-team collaboration, stakeholder communication, conflict resolution, and delivery transparency. It requires experience in software development environments, SAFe implementation, strong facilitation and coaching skills, a bachelor’s degree, five or more years of experience, CSM or PMI-ACP certification, and PMP certification.

Designs and delivers technical training for ERP and technology solutions, develops training materials, assesses learning needs and program effectiveness, identifies content gaps, reports outcomes, and guides less experienced team members. Collaborates with cross-functional stakeholders to support enterprise ERP transformation and serves as a technical training resource. Requires significant travel and familiarity with ERP integrations and business processes.