Top Customer Success Jobs in Raleigh, NC

The role involves managing strategic customer relationships, driving growth and retention, and ensuring value realization for high-value enterprise accounts.

The Customer Success Manager oversees customer retention, acts as a client advocate, builds relationships, and drives value for clients. Key responsibilities include managing customer satisfaction, organizing business reviews, and developing product expertise.

The Customer Success Manager will develop customer relationships, analyze platform usage, collaborate with teams, and advocate for product improvements to enhance customer experience.

The Director of Customer Success leads a team to drive customer outcomes, engagement strategies, and retention through coaching and performance monitoring while collaborating with internal stakeholders to enhance customer experience.

The Mid-Market Customer Success Manager ensures customer satisfaction and adoption, manages relationships with mid-market clients, and identifies growth opportunities.

As a Customer Success Manager, you will build relationships with customers, drive engagement, resolve issues, and support product utilization to enhance customer success with Anaconda's platform.

As an Enterprise Customer Success Manager at MaintainX, you will drive customer retention, build relationships, conduct training, and ensure product adoption among enterprise clients.

The Customer Success Manager will drive revenue growth, deliver customer service, manage renewals and upsells, and collaborate with internal teams to ensure client success.

The Enterprise Customer Success Manager is responsible for managing 10-15 strategic enterprise accounts, driving measurable value and customer satisfaction while navigating complex dynamics and ensuring internal accountability and cross-team collaboration.

As a Customer Success Manager, you will manage corporate accounts, ensuring customer retention and identifying revenue expansion opportunities while collaborating with various teams and managing contract negotiations.

The Senior Customer Success Manager will manage enterprise accounts, ensuring a 90% retention rate and identifying revenue expansion opportunities by fostering strong relationships and collaborating with internal teams.

The Customer Success Specialist will own customer accounts, drive strategies for satisfaction, improve retention, lead onboarding and training efforts, and act as a voice for the customer, ensuring alignment with the sales team.

The Customer Success Analyst will manage deal pipelines, follow up with customers, and gather data to enhance user experience.

As a Customer Success Engineer, you will bridge customer needs and product outcomes by translating issues into insights, creating documentation, and guiding users through technical challenges, ensuring a positive experience with Railway's software delivery services.

The Senior Manager, Customer Success will lead a team of Customer Success Managers while engaging directly with enterprise customers to ensure they achieve measurable outcomes using AuditBoard's platform.

The Senior Manager of Customer Success leads a $2M portfolio, ensuring client success through strategic partnership, account management, and growth initiatives. Responsibilities include relationship management, driving platform engagement, risk management, and cross-functional collaboration to enhance client value and retention.

The Technical Customer Success Manager will manage customer relationships, drive product adoption, and ensure customer satisfaction and renewal in a B2B SaaS environment.

Manage and coach a team of Customer Success Managers to drive renewals, expansions, and customer engagement in the SMB and mid-market segments.

The Customer Success Manager will drive customer growth, retention, and satisfaction by managing relationships, addressing potential churn risks, and coordinating with teams to enhance customer value and product adoption.

As a Client Success Executive, you will manage client relationships, drive engagement and retention, translate healthcare data into insights, and collaborate with internal teams to enhance client experience while fostering partnerships with brokers.

The Customer Success Manager will maintain relationships with customers, enhance satisfaction, contribute to sales, and implement success programs to minimize churn.

Lead the Scaled Tier 3 program, drive renewal automation, operationalize performance systems, and collaborate cross-functionally to enhance customer success.

Manage high-value customer relationships, lead quarterly business reviews, drive product adoption, and ensure customer success in a fast-paced environment.

The VP, Customer Success leads the customer success strategy and teams at Personified, managing projects and ensuring client satisfaction and revenue growth.

The Customer Success Manager will build relationships with enterprise clients, ensuring they maximize value from solutions while maintaining high satisfaction and retention rates through proactive communication and support.