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Top Customer Success Jobs in Raleigh, NC

Reposted 10 Days AgoSaved
In-Office
Raleigh, NC
Mid level
Mid level
Software
Manage customer life cycle for enterprise accounts, ensuring value delivery and revenue retention through strong client relationships and communication. Advocate for customer needs across teams, monitor account performance, and support onboarding and engagement processes.
Top Skills: Cloud-Based Platforms
Reposted 10 Days AgoSaved
In-Office
Raleigh, NC
Mid level
Mid level
Software
The Enterprise Customer Success Manager will manage enterprise customer accounts, ensuring successful onboarding, engagement, and retention while advocating for customer needs within the company.
YesterdaySaved
Remote
Raleigh, NC
80K-90K Annually
Mid level
80K-90K Annually
Mid level
Healthtech
As a Client Success Associate, manage client relationships, ensure service quality, drive retention, and use data insights for operational improvements. Engage in upsell processes and collaborate with internal teams while providing strategic support.
Top Skills: ConfluenceExcelPowerPointSalesforceTableau
YesterdaySaved
In-Office or Remote
Raleigh, NC
137K-160K Annually
Mid level
137K-160K Annually
Mid level
Software
As a Senior Customer Success Manager, you will manage key customer relationships, drive long-term engagement, and collaborate with cross-functional teams to ensure customer success and business growth.
Top Skills: SaaS
Reposted YesterdaySaved
Remote
Raleigh, NC
70K-110K Annually
Mid level
70K-110K Annually
Mid level
Events • Software
As a Customer Success Manager at Sequel.io, you'll manage customer journeys, drive product adoption, and enhance client relationships through strategic support and successful onboarding.
Top Skills: B2B SaasMartech
Reposted YesterdaySaved
In-Office or Remote
Raleigh, NC
259K-395K Annually
Expert/Leader
259K-395K Annually
Expert/Leader
Fintech • Financial Services
The Head of Customer Success will oversee activation and onboarding for customers, lead a team of 75 CSMs, focus on improving metrics such as spend activation and product adoption, and enhance the customer experience. The role requires collaboration across several departments and is strategic and operational in nature.
Reposted YesterdaySaved
Remote
Raleigh, NC
Senior level
Senior level
Digital Media • News + Entertainment • Software
The Customer Success Manager ensures customer satisfaction post-sale, drives customer engagement, and partners across teams to enhance customer experience and retention.
Top Skills: Cloud EnvironmentsIp EnvironmentsVideo Production Software
Reposted YesterdaySaved
In-Office or Remote
Raleigh, NC
200K-220K Annually
Senior level
200K-220K Annually
Senior level
Artificial Intelligence • Sales • Software
The Director of Customer Success will lead a global team, manage enterprise accounts, develop customer success programs, and drive operational excellence using AI-driven insights.
Top Skills: Ai-Driven WorkflowsCs Automation ToolsSalesforce
Reposted YesterdaySaved
Remote
Raleigh, NC
128K-192K Annually
Senior level
128K-192K Annually
Senior level
Cloud • Information Technology • Insurance • Software • Analytics
The Senior Customer Success Manager drives customer engagement and satisfaction by fostering relationships, managing accounts, and ensuring clients maximize their investment in Guidewire solutions.
Top Skills: AICloud-Native SolutionsGuidewire Insurancesuite
Reposted YesterdaySaved
Remote
Raleigh, NC
128K-192K Annually
Senior level
128K-192K Annually
Senior level
Cloud • Information Technology • Insurance • Software • Analytics
The Senior Customer Success Manager will develop strategic account plans, foster customer relationships, drive engagement and retention, and ensure customer satisfaction with Guidewire solutions.
Top Skills: Cloud TechnologiesGuidewire Insurancesuite
Reposted YesterdaySaved
Remote
Raleigh, NC
80K-110K Annually
Mid level
80K-110K Annually
Mid level
Sales • Software
The Digital Customer Success Manager will enhance customer retention through Gainsight by executing engagement strategies, analyzing data for insights, and collaborating with teams to improve customer success programs.
Top Skills: Gainsight CsGainsight Px
2 Days AgoSaved
Remote
Raleigh, NC
120K-160K Annually
Mid level
120K-160K Annually
Mid level
Artificial Intelligence • Other • Sales • Software
As a Strategic Customer Success Manager, you will enhance customer relationships, optimize journeys, drive renewals and expansions, and advocate for customer needs while collaborating with teams.
Top Skills: SaaS
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2 Days AgoSaved
In-Office or Remote
Raleigh, NC
Mid level
Mid level
Fintech • Financial Services
Lead initiatives to enhance self-service onboarding for micro-SMB customers at Ramp, focusing on data analysis, program development, and team management.
Top Skills: AIAutomationDashboards
2 Days AgoSaved
Remote
Raleigh, NC
65K-70K Annually
Junior
65K-70K Annually
Junior
Edtech
The SMB Customer Success Manager at Newsela ensures client success and product adoption among schools and districts, leveraging data to drive results and collaborating with internal teams.
Top Skills: GainsightSalesforce
2 Days AgoSaved
In-Office or Remote
Raleigh, NC
Expert/Leader
Expert/Leader
Energy • Renewable Energy
The VP of Customer Success leads strategies for commercial enablement and customer experiences, manages teams, drives KPIs, and implements improvements for revenue growth and customer satisfaction.
2 Days AgoSaved
Remote
Raleigh, NC
75K-85K Annually
Mid level
75K-85K Annually
Mid level
Fintech • Software
As a Customer Success Manager at Karbon, you will manage client portfolios, drive client satisfaction, lead adoption projects, and oversee renewals while advocating for customers internally to enhance their experience.
Reposted 24 Days AgoSaved
Remote
Raleigh, NC
Senior level
Senior level
AdTech
The Engagement Manager leads client projects, driving revenue growth through analysis and implementation while managing teams and ensuring quality deliverables.
Top Skills: Customer SuccessManagement ConsultingMarketingRevenue OperationsSales Strategy
2 Days AgoSaved
In-Office or Remote
Raleigh, NC
Senior level
Senior level
Edtech
The Regional Manager, Client Success is responsible for overseeing client satisfaction, managing local teams, and driving strategic growth in Brazil.
Top Skills: Churn-Zero
2 Days AgoSaved
Remote
Raleigh, NC
120K-125K Annually
Mid level
120K-125K Annually
Mid level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Software
The Client Success Manager drives engagement and relationship management with hospital partners, ensuring product utilization and success through collaboration and strategic planning.
2 Days AgoSaved
Remote or Hybrid
Raleigh, NC
120K-135K Annually
Senior level
120K-135K Annually
Senior level
Edtech • Fintech • Social Impact
Manage a portfolio of government clients, ensuring product adoption and driving revenue growth through upsells. Build relationships, develop success plans, and leverage data for client impact.
Top Skills: SaaS
2 Days AgoSaved
Remote
Raleigh, NC
5-5 Annually
Senior level
5-5 Annually
Senior level
Information Technology • Internet of Things • Marketing Tech
Manage relationships with high-value customers, ensuring satisfaction and retention through regular check-ins, onboarding, and tailored solutions while collaborating across teams to optimize customer success.
Top Skills: Google SuiteMS OfficeSlackZoom
2 Days AgoSaved
Remote
Raleigh, NC
61K-91K Annually
Mid level
61K-91K Annually
Mid level
Edtech • Software
As an SMB Customer Success Manager at Articulate, you will manage post-sales activities, enhance customer retention, identify revenue opportunities, and collaborate across teams to improve customer experiences.
Reposted 2 Days AgoSaved
Remote
Raleigh, NC
90K-122K Annually
Senior level
90K-122K Annually
Senior level
Cybersecurity
The Senior Customer Success Manager oversees enterprise customer accounts, fostering success through strategic engagements and collaboration, while ensuring customer needs align with company objectives.
Reposted 2 Days AgoSaved
In-Office or Remote
Raleigh, NC
115K-140K Annually
Senior level
115K-140K Annually
Senior level
Artificial Intelligence • Software
The Customer Success Lead manages key healthcare client relationships, develops strategic roadmaps, ensures successful delivery of solutions, and drives revenue growth through upselling and renewal opportunities.
Top Skills: Data AnalyticsHealthcare It SystemsWorkflow Automation
Reposted 2 Days AgoSaved
Remote
Raleigh, NC
70K-110K Annually
Senior level
70K-110K Annually
Senior level
eCommerce
Manage customer success for mid-market Shopify accounts, driving user adoption, retention, and collaboration with internal teams to improve client experiences and growth opportunities.
Top Skills: CatalystChurn ZeroGainsightGoogle Data StudioLookerShopifyTableau
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