Top Customer Success Jobs in Raleigh, NC

Reposted 5 Days AgoSaved
In-Office
Raleigh, NC
Expert/Leader
Expert/Leader
Software
As a Technical Customer Success Manager, you'll advise organizations on using Appian's software for business transformation, ensuring adoption and success through strategic partnerships and risk management.
Top Skills: AIData FabricPaasRobotic AutomationSaaS
Reposted 7 Days AgoSaved
Hybrid
Raleigh, NC
120K-165K Annually
Senior level
120K-165K Annually
Senior level
Software
The Customer Success Engineering Manager at WalkMe leads a CSE team, overseeing delivery, driving customer adoption, and ensuring operational excellence. They are responsible for mentoring, delivery management, and creating impactful customer solutions while promoting a proactive methodology and cross-functional collaboration.
Top Skills: CSSHTMLJavaScriptSaaS
Reposted 7 Days AgoSaved
Hybrid
Raleigh, NC
95K-105K Annually
Mid level
95K-105K Annually
Mid level
Software
The Customer Success Engineer provides technical support and solutions for WalkMe's customers, enhances user engagement, and ensures customer success with the platform.
Top Skills: CSSHTMLJavaScript
Reposted 7 Days AgoSaved
In-Office
Raleigh, NC
Mid level
Mid level
Information Technology
The Customer Success Manager at Global Relay drives value realization and customer growth, ensuring satisfaction and retention through relationship building and data analysis.
Top Skills: Salesforce
9 Days AgoSaved
In-Office or Remote
Raleigh, NC
92K-154K Annually
Senior level
92K-154K Annually
Senior level
Automotive • Information Technology • Logistics • Software
The Customer Success Manager is responsible for ensuring customer value realization across enterprise clients, driving retention, adoption, and long-term value. This includes managing customer relationships, leading onboarding and lifecycle management, and coordinating cross-functional efforts to enhance customer experiences.
Top Skills: B2B TechnologyCloudManaged ServicesSaaS
Reposted 9 Days AgoSaved
In-Office or Remote
Raleigh, NC
Senior level
Senior level
Artificial Intelligence • Information Technology • Sales
The Customer Success Manager will manage customer relationships, drive product adoption, lead onboarding and training, and monitor engagement metrics to ensure customer satisfaction and retention.
Top Skills: B2B Saas
Reposted 9 Hours AgoSaved
Remote
Raleigh, NC
26-31 Hourly
Mid level
26-31 Hourly
Mid level
Insurance
The Customer Success Specialist oversees customer service, conducts root cause analysis, provides software training, and supports clients post-implementation. They ensure adherence to SOPs and promote teamwork and knowledge sharing.
Top Skills: Database ApplicationsMs Office Suite
Reposted 16 Hours AgoSaved
Remote
Raleigh, NC
Junior
Junior
Information Technology • Consulting
As a Customer Success Manager, you will help customers drive value from products, enhance engagement, manage account health, and support retention efforts.
Top Skills: Crm SoftwareCustomer Success Software
Reposted 16 Hours AgoSaved
Remote
Raleigh, NC
Junior
Junior
Enterprise Web • Information Technology • Payments • Sales
The Customer Success Manager will manage a portfolio, drive customer adoption and outcomes, and build client relationships to ensure satisfaction and renewals.
Top Skills: Salesforce
Reposted 16 Hours AgoSaved
Remote
Raleigh, NC
Mid level
Mid level
Big Data Analytics
The Customer Success Manager will engage and manage utility customers, driving value and expansion through strong relationships and industry expertise. Responsibilities include onboarding, support, and collaboration across teams to ensure customer success and retention.
Top Skills: Ai ToolsGainsightHubspotPythonSnowflakeSQL
Reposted 17 Hours AgoSaved
Remote
Raleigh, NC
95K-125K Annually
Senior level
95K-125K Annually
Senior level
Artificial Intelligence • Big Data • Machine Learning • Security • Software • Cybersecurity • Big Data Analytics
As a Senior Customer Success Manager, you manage strategic enterprise accounts, build relationships, drive expansion, ensure customer value, and mentor junior CSMs.
Top Skills: Crm ToolsCs Platforms
Reposted 17 Hours AgoSaved
Remote
Raleigh, NC
80K-95K Annually
Mid level
80K-95K Annually
Mid level
Software
The RCM Client Success Manager is responsible for managing client relationships post-onboarding, ensuring client satisfaction in clinical, administrative, and billing workflows while identifying growth opportunities within revenue cycle management.
Top Skills: Emr PlatformsGoogle WorkspaceExcel
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Reposted 17 Hours AgoSaved
Remote
Raleigh, NC
117K-184K Annually
Senior level
117K-184K Annually
Senior level
Healthtech
The Customer Success Enablement Manager will design and implement training programs, oversee onboarding, analyze performance metrics, and foster collaboration for enhancing Customer Success effectiveness.
Top Skills: AI
Reposted 17 Hours AgoSaved
Remote
Raleigh, NC
Entry level
Entry level
Software • Automation
The Associate Customer Success Manager supports customer engagement, product adoption, and satisfaction, while learning Verint solutions and advocating for customer needs.
Top Skills: Cx AutomationTotangoVerint Products
Reposted 17 Hours AgoSaved
Remote
Raleigh, NC
120K-170K Annually
Mid level
120K-170K Annually
Mid level
Artificial Intelligence • Healthtech • Software
The Client Success Manager builds relationships with clients, drives revenue growth, ensures product adoption, and delivers tailored recommendations based on client goals, leveraging Salesforce CRM and industry insights.
Top Skills: Blackthorn EventsDonorsearchGivecampusIwaveMarketing CloudSalesforce AppexchangeSalesforce CRM
Reposted 17 Hours AgoSaved
Remote
Raleigh, NC
Senior level
Senior level
Artificial Intelligence • Healthtech • Machine Learning
The Customer Success Manager will oversee enterprise accounts, drive customer health and success, identify growth opportunities, and collaborate cross-functionally to enhance product adoption in healthcare AI.
Top Skills: APIsCrm SoftwareCs Tools
Reposted 17 Hours AgoSaved
Remote
Raleigh, NC
120K-140K Annually
Mid level
120K-140K Annually
Mid level
Artificial Intelligence • Edtech
The Senior Customer Success Operations Manager will enhance analytical systems for the CS team, drive data visibility for decision-making, and lead cross-functional programs focused on customer retention and efficiency.
Top Skills: LookerSalesforce CRMSigmaSQLTableau
Reposted 17 Hours AgoSaved
Remote
Raleigh, NC
Junior
Junior
Security • Database • Cybersecurity
The Customer Support Coordinator manages client relationships and project management, ensuring customer satisfaction, handling inquiries, and coordinating with various teams to resolve issues and enhance service offerings.
Top Skills: AsanaHubspotInformation Security SystemsSalesforceTrello
Reposted 17 Hours AgoSaved
Remote
Raleigh, NC
95K-105K Annually
Senior level
95K-105K Annually
Senior level
Real Estate • Software
The Senior Customer Success Manager builds strategic partnerships with enterprise customers, driving retention, adoption, and growth by leveraging product knowledge and industry expertise to achieve customer goals.
Top Skills: ExcelOutlookPowerPointWord
Reposted 17 Hours AgoSaved
Remote
Raleigh, NC
60K-60K Annually
Mid level
60K-60K Annually
Mid level
Events
The Client Success Manager will manage sponsor relationships, ensuring clients achieve their goals and have a positive experience through effective communication and support.
Top Skills: Google For BusinessMS Office
Junior
Edtech
Looking for Customer Success Managers for future roles, focusing on managing SaaS customers, ideally in EdTech, with strong engagement and organizational skills.
Top Skills: Customer Marketing PlatformsGainsightSalesforce
Mid level
Edtech
The role involves managing post-sale relationships with large school districts, driving product adoption, and maintaining strategic conversations with senior stakeholders. It requires excellent communication skills and experience in public sector accounts.
Reposted 17 Hours AgoSaved
Remote
Raleigh, NC
116K-150K Annually
Senior level
116K-150K Annually
Senior level
Software
The Director of Customer Success leads a team responsible for revenue retention, product adoption, and onboarding in a SaaS environment, focusing on customer outcomes and cross-functional collaboration.
Top Skills: Ai-Powered CommunicationCustomer Success ManagementSaaS
Reposted 17 Hours AgoSaved
Remote
Raleigh, NC
160K-190K Annually
Senior level
160K-190K Annually
Senior level
HR Tech • Legal Tech • Software • Consulting
The Director of Customer Success leads a team to enhance customer value and loyalty by implementing effective customer engagement and onboarding strategies, analyzing feedback, and collaborating across departments to reduce churn and increase customer advocacy.
Top Skills: GainsightMicrosoft Office SuiteSalesforceTotango
Reposted 17 Hours AgoSaved
Remote or Hybrid
Raleigh, NC
72K-115K Annually
Junior
72K-115K Annually
Junior
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
The Customer Success Manager enhances customer satisfaction by managing accounts, resolving issues, guiding product utilization, and fostering long-term relationships to ensure client success with ServiceTitan.
Top Skills: GainsightSalesforceTableau
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