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        Top Customer Success Jobs in Raleigh, NC
Healthtech • HR Tech
Lead and develop a team of Customer Success Managers, track performance against targets, and manage operational changes in collaboration with management.
Top Skills:
                        GainsightSalesforceTableau
Healthtech • Payments • Software • Telehealth
As a Customer Success Manager, you'll guide strategic customers, optimizing workflows and aiding in achieving digital marketing goals while monitoring client progress and providing tailored solutions.
Top Skills:
                        Customer Relationship Management (Crm) ToolsDigital Marketing Strategies
Software
The Enterprise Client Success Manager drives customer satisfaction and retention for large accounts through relationship building and by providing exceptional support and value.
Top Skills:
                        Advanced Reporting SoftwareBusiness Intelligence SoftwareExcel
Software
As a Customer Success Manager, you'll manage onboarding, adoption, and expansion of solutions, advocating for customers and driving product adoption, while monitoring key performance metrics for success.
Top Skills:
                        AWSAzureChurnzeroGainsightGCPSalesforceTotango
Marketing Tech • Real Estate • Software • Business Intelligence • PropTech • Generative AI • Big Data Analytics
As a Customer Success Manager, you will build relations, drive customer retention, collaborate for strategy, and ensure customer success with software use.
AdTech • Agency • Marketing Tech • Professional Services
The Client Success Director leads Client Success Managers, ensures client retention, satisfaction, and growth while resolving issues and driving account development.
Top Skills:
                        Salesforce
Healthtech • Manufacturing
The Customer Success Representative ensures customer satisfaction through problem-solving, contract management, and collaboration across departments to meet customer needs and manage orders effectively.
Top Skills:
                        MS OfficeOracle
Healthtech
The role involves patient scheduling, providing support through calls, documenting interactions in CRM/EMR, and coordinating with healthcare teams while maintaining communication and organizational standards.
Top Skills:
                        Athenahealth EmrCRMEmrExcelFive9OutlookWord
Insurance
Lead API onboarding for new customers, manage relationships, develop success frameworks, analyze data for value realization, and support growth initiatives.
Top Skills:
                        APIsJavaScript
Information Technology • Software • Analytics
The Technical Customer Success Specialist provides technical support and troubleshooting for clients, ensuring system stability and resolving complex data integration issues. This role collaborates with multiple teams and mentors support staff while documenting workflows.
Top Skills:
                        .NetAngularApi IntegrationsAzureCSSExcelJSONSQLSsis
Biotech
The Customer Success Specialist provides strategic support during onboarding, fosters client relationships, manages accounts, and collaborates with sales and cross-functional teams to ensure customer satisfaction.
Top Skills:
                        Crm SoftwareMicrosoft Office Suite
Artificial Intelligence • Information Technology • Software • Automation
Manage a team of Customer Success Managers to drive customer retention, growth, and operational excellence through strategic planning and collaboration.
Top Skills:
                        CRMCustomer Success ToolsGainsightSalesforce
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Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Senior Customer Success Manager will manage strategic accounts, drive customer value, orchestrate team collaboration, and ensure customer satisfaction and engagement.
Top Skills:
                        Crm SystemsCustomer Success Platforms
Software
The AI Specialist in Customer Success drives AI adoption among Zendesk customers, ensuring they realize value through effective engagement, collaboration, and support. They manage customer relationships and work alongside other teams to enhance product usage and measure success outcomes.
Top Skills:
                        Ai SolutionsZendesk
Software
As a Customer Success Manager at Owner.com, you will manage high-volume, multi-location restaurant accounts, driving product adoption and customer value while ensuring retention and expansion opportunities.
Top Skills:
                        GongLoomSales LoftSalesforceSigmaTalkdesk
Software
As a Customer Success Manager, you will manage a portfolio of 120+ customers, focusing on product adoption, retention, and mitigating churn risks through effective communication and problem-solving.
Top Skills:
                        GongLoomMetabaseSales LoftSalesforceTalkdesk
Healthtech • Payments • Software • Telehealth
The Senior Customer Success Manager will guide strategic customers in optimizing their workflow and achieving digital marketing goals through tailored support and monitoring of key performance metrics.
Top Skills:
                        Customer Engagement AnalyticsDigital Marketing
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Customer Success Manager, you will build strong customer relationships, optimize usage of ServiceTitan, drive value and ROI, and mitigate churn risk while ensuring customer satisfaction and retention.
Top Skills:
                        GainsightSalesforceTableau
Fintech • Information Technology • Security
The Senior Customer Success Manager will manage strategic customer relationships, ensuring successful onboarding, maximizing client adoption, and driving product feedback. This role involves collaboration across teams and delivering proactive support to enhance client outcomes.
Top Skills:
                        APIsCloud PlatformsSaaS
Healthtech
The Customer Success Manager for the Public Sector at Verily will build relationships with key stakeholders, manage client interactions, create success plans, secure renewals, and ensure a positive customer experience.
Software
As a Customer Success Engineer, you'll provide technical support and guidance to customers, ensuring seamless adoption of Torq's automation platform, collaborating with teams to enhance product offerings based on customer feedback.
Top Skills:
                        APIsAutomationCloud EnvironmentsEdrScriptingSecurity Operations CentersSIEMSoarSoc
Information Technology • Marketing Tech • Analytics
The Account Director will manage client relationships, drive service delivery, ensure client satisfaction, and foster business growth through strategic planning and collaboration.
Top Skills:
                        AnalyticsDigital Marketing
Software
The Enterprise Customer Success Account Manager builds relationships with key stakeholders, drives platform adoption, manages renewals, and oversees account growth for manufacturing clients, leveraging AI insights to enhance customer success.
Top Skills:
                        AIAi/Ml-Driven Customer Success Platforms (GainsightCatalystChorus)Google SuiteMicrosoft SuiteSalesforce
AdTech • Big Data • Consumer Web • Digital Media • Marketing Tech
Manage and grow client relationships through data-driven performance marketing strategies, ensuring client satisfaction and exceeding acquisition goals.
Top Skills:
                        Data-Driven ContentEverflowHasoffersLookerReporting ToolsTune
AdTech • Big Data • Consumer Web • Digital Media • Marketing Tech
Manage client relationships, execute performance marketing strategies, analyze data for optimization, and collaborate cross-functionally to achieve client goals.
Top Skills:
                        Data-Driven ContentEverflowHasoffersLookerPerformance MarketingReporting ToolsTracking PlatformsTune
Top Companies in Raleigh, NC Hiring Customer Success Roles
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