Top Customer Success Jobs in Raleigh, NC

Reposted 13 Days AgoSaved
Remote or Hybrid
Raleigh, NC
160K-180K Annually
Senior level
160K-180K Annually
Senior level
Enterprise Web • Fintech • Payments • Software • Financial Services
The Director of Customer Success leads enterprise bank and credit union accounts, focusing on customer relationship management, growth, and satisfaction while mentoring a team and collaborating with Product and Engineering.
Reposted 13 Days AgoSaved
Remote
Raleigh, NC
80K-150K Annually
Mid level
80K-150K Annually
Mid level
Healthtech • Pet
As a Customer Success Manager, you'll develop and maintain relationships with veterinary hospital partners, strategize account growth, and gather customer feedback to inform product development and long-term goals.
Reposted 13 Days AgoSaved
Remote or Hybrid
Raleigh, NC
120K-203K Annually
Senior level
120K-203K Annually
Senior level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
Lead and mentor a team of Customer Success Managers to drive customer satisfaction, retention, and product adoption, while managing strategic accounts and processes.
Top Skills: GainsightSalesforce
Reposted 15 Days AgoSaved
Remote or Hybrid
Raleigh, NC
80K-100K Annually
Junior
80K-100K Annually
Junior
eCommerce • Fintech • Payments • Software
The Associate Customer Success Manager will manage a portfolio of SMB customers, focusing on retention and health improvement through proactive outreach, data monitoring, and collaboration with internal teams to resolve issues and enhance product usage.
Reposted 15 Days AgoSaved
Remote
Raleigh, NC
169K-179K Annually
Senior level
169K-179K Annually
Senior level
Information Technology • Software • Cybersecurity
As a Senior Customer Success Engineer, you will lead customer deployments, monitor system health, and drive solution adoption to optimize security value for strategic accounts.
Top Skills: Application Security ToolsThreat Detection Platforms
Reposted 16 Days AgoSaved
Easy Apply
Remote
Raleigh, NC
Easy Apply
Senior level
Senior level
Artificial Intelligence • Healthtech • Information Technology • Software • Conversational AI • Generative AI • Automation
The Strategic Customer Success Manager will manage relationships with key healthcare clients, drive retention and expansion, offer strategic insights, and collaborate cross-functionally to enhance customer satisfaction and company growth.
Top Skills: Ai TechnologyAthenaCernerChange HealthcareCRMEpicHealthcare Technology PlatformsWaystar
16 Days AgoSaved
Remote or Hybrid
Raleigh, NC
125K-210K Annually
Senior level
125K-210K Annually
Senior level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Principal Customer Success Manager fosters relationships with key clients, drives product adoption, and mentors team members to enhance customer engagement and satisfaction.
Top Skills: GainsightSalesforce
16 Days AgoSaved
Easy Apply
Remote
Raleigh, NC
Easy Apply
Entry level
Entry level
Cloud • Security • Software • Cybersecurity • Automation
As a Customer Success Engineer, you will provide technical guidance and best practice advice to customers post-sale, help with implementations, and develop customer enablement resources.
Top Skills: Agile PlanningContinuous DeliveryContinuous IntegrationDevsecopsGitlab
12 Days AgoSaved
Remote
Raleigh, NC
Senior level
Senior level
Artificial Intelligence • Cloud • Legal Tech • Software • Generative AI
As a Principal Customer Success Manager, you will drive engagement and retention for high-value accounts, leveraging technical expertise and consultative skills to maximize customer value and identify growth opportunities.
Top Skills: Customer EngagementCustomer SuccessData AnalysisIntegration CapabilitiesProduct DemonstrationsTechnical Solutions
Reposted 17 Days AgoSaved
Remote
Raleigh, NC
152K-235K Annually
Senior level
152K-235K Annually
Senior level
Security • Software • Cybersecurity • Automation
The Senior Enterprise Customer Success Manager at Drata will manage executive relationships, drive outcomes in compliance programs, and align product capabilities with customer growth and security.
Top Skills: CatalystJIRASalesforceSigma
Reposted 18 Days AgoSaved
Easy Apply
Remote
Raleigh, NC
Easy Apply
117K-140K Annually
Mid level
117K-140K Annually
Mid level
Big Data • Healthtech • HR Tech • Machine Learning • Software • Telehealth • Big Data Analytics
The Senior Client Success Manager drives client engagement and satisfaction for mid-market accounts, managing relationships and ensuring alignment with client goals to optimize care.
Top Skills: B2B RelationshipsData AnalysisKpisProject Management Software
Reposted 18 Days AgoSaved
Remote or Hybrid
Raleigh, NC
Mid level
Mid level
Information Technology • Sales • Security • Cybersecurity • Automation
The Strategic Customer Success Manager will manage key client relationships, collaborate with internal teams, and ensure customer satisfaction and success metrics are met.
Top Skills: Cloud TechnologiesCyber SecurityDomain Controllers)Information SecurityLinuxNetworkingWindows (Ad
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19 Days AgoSaved
Remote
Raleigh, NC
94K-122K Annually
Mid level
94K-122K Annually
Mid level
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
As a PSA Verified Customer Success Manager, you will maintain customer acquisition and delivery schedules, improve workflows, monitor client health, and collaborate with various teams to enhance the customer experience in the PSA Verified repack ecosystem.
Top Skills: Google DocsGoogle Sheets
19 Days AgoSaved
In-Office or Remote
Raleigh, NC
94K-122K Annually
Entry level
94K-122K Annually
Entry level
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
As a Customer Success Manager, you will oversee repack business operations, maintain client relationships, forecast orders, and collaborate to enhance processes and client experiences.
Top Skills: Google DocsGoogle Sheets
19 Days AgoSaved
Easy Apply
Remote
Raleigh, NC
Easy Apply
94K-158K Annually
Mid level
94K-158K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
As a Customer Success Architect, you'll align GitLab's DevSecOps platform with customers' business goals, provide technical enablement, manage customer portfolios, and ensure satisfaction through collaboration with various teams.
Top Skills: Continuous DeploymentContinuous IntegrationDevsecopsGit
Reposted 16 Hours AgoSaved
In-Office
Raleigh, NC
Mid level
Mid level
Software
The Customer Success Specialist II manages mid-market customer accounts, ensuring retention and identifying growth opportunities to maximize operational excellence and value realization.
Top Skills: Ai ToolsData Analysis
Reposted 16 Hours AgoSaved
In-Office
Raleigh, NC
Mid level
Mid level
Software
As a Customer Success Manager at Relay, you will manage hospitality accounts, drive revenue growth, and ensure customer satisfaction through strategic partnerships and value realization.
Top Skills: Ai ToolsData Analysis
Reposted 16 Hours AgoSaved
In-Office
Raleigh, NC
Mid level
Mid level
Software
The Customer Success Specialist II manages mid-market hospitality accounts, focusing on retention, expansion, and ensuring clients realize the value of Relay's offerings through strategic relationships and analytics.
Reposted 16 Hours AgoSaved
In-Office
Raleigh, NC
Mid level
Mid level
Software
The Customer Success Manager will handle Enterprise Multi-Site accounts in the Hospitality sector, focusing on revenue growth, value realization, and strong customer partnerships while managing relationships across hotel brands and corporate offices.
Top Skills: AICustomer Success Platform
19 Days AgoSaved
Easy Apply
Remote or Hybrid
Raleigh, NC
Easy Apply
225K-280K Annually
Senior level
225K-280K Annually
Senior level
Legal Tech • Software • Generative AI
Lead enterprise customer success strategy and drive renewal outcomes for strategic accounts, building strong relationships and managing a Customer Success team.
Top Skills: AIB2B Saas
Reposted 19 Days AgoSaved
Remote
Raleigh, NC
122K-188K Annually
Senior level
122K-188K Annually
Senior level
Security • Software • Cybersecurity • Automation
The Senior Customer Success Manager at Drata will lead strategic customer relationships, ensure compliance program success, and drive measurable business outcomes while guiding customers through complex frameworks.
Top Skills: CatalystJIRASalesforceSigma
22 Days AgoSaved
Easy Apply
Remote or Hybrid
Raleigh, NC
Easy Apply
80K-120K Annually
Senior level
80K-120K Annually
Senior level
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
The role involves managing customer relationships, driving product adoption, ensuring customer satisfaction, and identifying upsell opportunities within a book of business.
Top Skills: SaaS
Reposted 22 Days AgoSaved
Easy Apply
Remote
Raleigh, NC
Easy Apply
Mid level
Mid level
Cloud • Security • Software • Cybersecurity • Automation
As a Customer Success Engineer, you'll provide technical expertise and guidance to customers post-sale, enhancing their use of GitLab's solutions through webinars, labs, and best practices. You'll collaborate with internal teams to support implementation and customer relationships.
Top Skills: Agile PlanningContinuous DeliveryContinuous IntegrationDevsecopsSource Code Management
18 Days AgoSaved
In-Office or Remote
Raleigh, NC
Mid level
Mid level
HR Tech • Information Technology • Software
As a Customer Success Manager, you will build relationships with clients to help them achieve business objectives and drive account growth, collaborating with internal teams for best customer experience.
Top Skills: Account ManagementB2B SaasCustomer SuccessHr
24 Days AgoSaved
Easy Apply
Remote
Raleigh, NC
Easy Apply
115K-135K Annually
Senior level
115K-135K Annually
Senior level
AdTech • Artificial Intelligence • Cloud • Digital Media • Marketing Tech • Analytics • Consulting
The Client Success Director leads client growth strategies, manages high-stakes negotiations, and coaches a team to deliver exceptional ROI through data-driven narratives, fostering C-suite relationships and enhancing client success.
Top Skills: Adobe AnalyticsAmazonDv360Ga4MmmPropensity ModelingSa360SocialTtd
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