Top Customer Success Jobs in Raleigh, NC

As a Customer Success Manager, you will manage client relationships, drive platform adoption, support client engagement strategies, and oversee retention and revenue growth.

The Senior Customer Success Manager at Drata will lead strategic customer relationships, ensure compliance program success, and drive measurable business outcomes while guiding customers through complex frameworks.

The Customer Success Manager will drive AI-led transformation for B2B clients, guiding them through digital evolution and enhancing product adoption. Responsibilities include consulting on using AI for automation, strategic architecture for business solutions, and leveraging data for growth and organizational change.

The Senior Customer Success Engineer provides enterprise technical support to customers, ensuring effective solutions for data management and backup issues while maintaining high customer satisfaction and facilitating communication with cross-functional teams.

As a Customer Success Engineer, you'll provide technical expertise and guidance to customers post-sale, enhancing their use of GitLab's solutions through webinars, labs, and best practices. You'll collaborate with internal teams to support implementation and customer relationships.

The Manager, AI Outcomes is responsible for leading a team to ensure customer success in adopting Glean's AI solutions, develop adoption playbooks, engage with stakeholders, and measure ROI and user transformation.

Manage a portfolio of customers to drive adoption, measurable outcomes, and advocacy for the GitLab DevSecOps platform. Provide deployment guidance, lead workshops and Centers of Excellence, translate usage data into actionable recommendations, monitor KPIs, and collaborate with Product, Engineering, Sales, and Services to align on success plans and resolve issues.

The Customer Success Manager will manage client accounts, drive user adoption, act as an advisor, and meet retention KPIs. Responsibilities include relationship building and strategic planning to mitigate churn and promote client success.

The Customer Success Engineering Manager at WalkMe leads a CSE team, overseeing delivery, driving customer adoption, and ensuring operational excellence. They are responsible for mentoring, delivery management, and creating impactful customer solutions while promoting a proactive methodology and cross-functional collaboration.

The Customer Success Engineer provides technical support and solutions for WalkMe's customers, enhances user engagement, and ensures customer success with the platform.

The Customer Success Manager at Global Relay drives value realization and customer growth, ensuring satisfaction and retention through relationship building and data analysis.

The Client Success Director manages relationships with Adobe accounts, focusing on commercial growth, strategic leadership, and client satisfaction. Responsibilities include driving upsell strategies and leading client engagements with senior stakeholders to maximize Adobe solutions.

The Customer Success Manager will manage customer relationships, drive product adoption, lead onboarding and training, and monitor engagement metrics to ensure customer satisfaction and retention.

The Lead Research Advisor will drive customer relationships, maximize platform adoption, manage a team, and ensure successful outcomes in UX research projects.

In this role, you will lead member engagement and partnerships in healthcare, analyzing data to inform strategies and building client relationships.

The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.

The Strategic Customer Success Manager will manage high-value customer relationships, ensuring satisfaction, advocating client needs, and collaborating with internal teams to enhance service delivery.

The Customer Success Manager will guide customers in utilizing Mongoose's platform to achieve communication goals, drive user adoption, analyze engagement data, and ensure ongoing value throughout the customer lifecycle.

The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.

The Automation Strategist will guide customers in automating processes, help identify use cases, and promote AI-enabled transformation, focusing on value delivery and relationship building.

The Customer Success Manager ensures customers achieve value from Tanium's platform through relationship building, data management, and addressing business needs effectively.

The Senior Engagement Manager will manage client relationships, ensure project success, optimize processes, and drive customer value. They will coordinate projects, address client needs, and analyze workflows to enhance operational effectiveness.

The Customer Success Specialist will manage customer accounts from onboarding to renewal, ensuring satisfaction and resolving issues collaboratively.

Manage strategic partnerships with major Texas school districts, driving customer adoption, retention, and mentoring team members while navigating complex educational dynamics.

The internship focuses on developing an AI-driven framework to analyze customer insights and feedback, aiming to enhance product intelligence.