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Top Customer Success Jobs in Raleigh, NC

14 Days AgoSaved
Easy Apply
Remote
Raleigh, NC
Easy Apply
68K-78K Annually
Junior
68K-78K Annually
Junior
Healthtech • Software
Assist the Client Success Manager with administrative tasks, manage client communication, analyze data, and enhance the client experience through feedback and process improvement.
Top Skills: ConfluenceGoogle SuiteJIRASalesforce
14 Days AgoSaved
Easy Apply
Remote
Raleigh, NC
Easy Apply
100K-138K Annually
Senior level
100K-138K Annually
Senior level
Artificial Intelligence • Fintech • Machine Learning • Social Impact • Software
As a Customer Success Manager, you will manage client relationships, ensuring compliance and driving growth through effective collaboration and project management.
Top Skills: Google SuiteLookerMS Office
Reposted 14 Days AgoSaved
Remote or Hybrid
Raleigh, NC
110K-120K Annually
Senior level
110K-120K Annually
Senior level
Insurance • Logistics • Software • Transportation • Business Intelligence
Manage customer relationships, ensuring satisfaction and retention by providing support, identifying growth opportunities, and collaborating with internal teams. Conduct training and demos to strengthen client engagement.
Top Skills: APIsCloud-Based Collaboration ToolsData Analysis ToolsMs Office SuiteSaaS
Reposted 14 Days AgoSaved
Remote
Raleigh, NC
96K-96K Annually
Senior level
96K-96K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Manage customer relationships for SMBs, driving adoption, satisfaction, and retention through tailored guidance and cross-functional collaboration.
Top Skills: Google SuiteMS OfficePosSalesforce CRMSlack
Reposted 16 Days AgoSaved
Remote or Hybrid
Raleigh, NC
106K-135K Annually
Senior level
106K-135K Annually
Senior level
HR Tech • Information Technology • Professional Services • Sales • Software
As a Senior Customer Success Manager, you'll manage strategic mid-market clients, ensuring they derive value from the platform, facilitating renewals, and improving client experience through collaboration and support.
Top Skills: Cs ToolsGainsightHrisSaaSSalesforce
Reposted 16 Days AgoSaved
Remote or Hybrid
Raleigh, NC
92K-139K Annually
Senior level
92K-139K Annually
Senior level
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Senior Customer Success Manager will enhance client relationships and drive outcomes using PrecisionLender, managing accounts and ensuring business success.
Top Skills: PrecisionlenderSalesforce
Reposted 18 Days AgoSaved
Easy Apply
Remote or Hybrid
Raleigh, NC
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.
Top Skills: Legal TechSaaS
Reposted 18 Days AgoSaved
Remote
Raleigh, NC
130K-175K Annually
Expert/Leader
130K-175K Annually
Expert/Leader
Information Technology • Cybersecurity
The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.
Top Skills: AgileAsanaJIRAMonday.ComWaterfall
Reposted 4 Hours AgoSaved
In-Office or Remote
Raleigh, NC
130K-180K Annually
Senior level
130K-180K Annually
Senior level
Cloud • Fintech • Other • Software
The Enterprise Customer Success Manager drives value realization and growth for large customers, overseeing the customer lifecycle and collaborating with internal teams.
Top Skills: Compensation SoftwarePlanning ToolsRevopsSaaSSales Performance Management
Reposted YesterdaySaved
Easy Apply
In-Office
Raleigh, NC
Easy Apply
Mid level
Mid level
Software
As an Enterprise Customer Success Manager at MaintainX, you will drive customer retention, build relationships, conduct training, and ensure product adoption among enterprise clients.
Reposted YesterdaySaved
In-Office or Remote
Raleigh, NC
174K-248K Annually
Senior level
174K-248K Annually
Senior level
Cloud • Fintech • Other • Software
The Manager of Customer Success leads a team of CSMs to improve customer retention and growth, leveraging digital tools and strategies.
Top Skills: Churnzero
21 Days AgoSaved
Easy Apply
Remote
Raleigh, NC
Easy Apply
211K-300K Annually
Senior level
211K-300K Annually
Senior level
Big Data • Fintech • Mobile • Payments • Financial Services
Lead Affirm's SMB Client Success organization, driving retention, revenue growth, and strategy development to optimize operations and enhance merchant engagement.
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Reposted 3 Days AgoSaved
In-Office
Raleigh, NC
98K-185K Annually
Senior level
98K-185K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Consulting
Develop and drive customer success methodologies aligned with business goals, enhance customer value realization, and ensure continuous improvement across operations.
Top Skills: Cs PlatformsDigital Enablement Tools
22 Days AgoSaved
Remote
Raleigh, NC
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Software
The Director of Customer Success will lead the Enterprise customer segment, manage the Customer Success team, and ensure high-impact customer experiences while driving retention and growth metrics.
Top Skills: Ai ToolsSaaS
Reposted 22 Days AgoSaved
Easy Apply
Remote or Hybrid
Raleigh, NC
Easy Apply
Mid level
Mid level
Legal Tech • Software • Generative AI
As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.
Top Skills: B2B SaasLegal Technology
Reposted 22 Days AgoSaved
Remote or Hybrid
Raleigh, NC
Mid level
Mid level
Artificial Intelligence • Fintech • Information Technology • Software • Data Privacy
The Customer Success Operations Manager will build and scale processes for the global Customer Success team, improve efficiency, track metrics, and drive strategic initiatives to enhance client experience.
Top Skills: ExcelPower BISalesforce
Reposted 23 Days AgoSaved
Easy Apply
Remote
Raleigh, NC
Easy Apply
96K-113K Annually
Mid level
96K-113K Annually
Mid level
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
As a Supervisor of the Customer Success Team, you will lead a team of Concierge Agents, managing operations, improving customer experience, and resolving escalations while fostering collaboration and alignment across the organization.
Top Skills: BlockchainCryptoCryptocurrencyGoogle Suite
Reposted 5 Days AgoSaved
In-Office or Remote
Raleigh, NC
69K-88K Annually
Mid level
69K-88K Annually
Mid level
Healthtech • Pharmaceutical
Support complex technical issue resolution for customers, liaise between product owners and development teams, and improve commercial technologies.
Top Skills: Dns ServerEdiEhrEmrHealthcare Billing SoftwareIp RoutingMS OfficePharmacy Management SoftwarePrintersTabletsWindows Os
Reposted 24 Days AgoSaved
Easy Apply
Remote or Hybrid
Raleigh, NC
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.
Top Skills: Legal Tech SolutionsSaaS
Reposted 24 Days AgoSaved
Easy Apply
Remote
Raleigh, NC
Easy Apply
125K-140K Annually
Mid level
125K-140K Annually
Mid level
Data Privacy
Manage customer accounts to drive renewals and expansions, ensuring satisfaction and measurable revenue growth through strategic account management and relationship building.
Top Skills: Crm ToolsCsm ToolsHubspotVitally
Reposted 24 Days AgoSaved
Easy Apply
Remote
Raleigh, NC
Easy Apply
88K-140K Annually
Mid level
88K-140K Annually
Mid level
Big Data • Fintech • Mobile • Payments • Financial Services
As a Client Success Lead, you'll manage client relationships, ensure satisfaction, identify upsell opportunities, collaborate with teams, and navigate changing environments.
Top Skills: MS OfficeSalesforce
7 Days AgoSaved
Easy Apply
In-Office
Raleigh, NC
Easy Apply
99K-123K Annually
Mid level
99K-123K Annually
Mid level
Big Data • Software • Analytics
Customer Success Engineers at Pendo support customer accounts under $100K by preventing churn, providing technical solutions, and driving product adoption through proactive engagement and collaboration.
Top Skills: Ai ToolsCSSHTMLJavaScriptPendo
25 Days AgoSaved
Easy Apply
Remote
Raleigh, NC
Easy Apply
80K-100K Annually
Senior level
80K-100K Annually
Senior level
Healthtech • HR Tech • Software
The Senior Customer Success Manager will build strategic relationships with staffing agencies, drive revenue growth, ensure client success, and advocate for clients internally. This role requires problem-solving, negotiation skills, and effective communication.
Top Skills: Crm ToolsHubspotSalesforce
21 Days AgoSaved
Easy Apply
Remote
Raleigh, NC
Easy Apply
120K-150K Annually
Senior level
120K-150K Annually
Senior level
Fintech • Payments • Financial Services
The Senior Manager, Customer Success will enhance B2B partner engagement and growth, driving product adoption and ensuring high satisfaction across EarnIn's portfolio.
Top Skills: Customer SuccessData AnalysisFintechHr TechMarketingPartner ManagementSaaS
Reposted 8 Days AgoSaved
In-Office
Raleigh, NC
115K-135K Annually
Senior level
115K-135K Annually
Senior level
Information Technology • Security • Cybersecurity
The Senior Technical Support Customer Success Manager will manage key customer engagements, ensure account retention, address escalations, and collaborate with internal teams to improve customer experience.
Top Skills: It SecuritySaaSVulnerability Management
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