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Top Customer Success Jobs in Raleigh, NC

16 Days AgoSaved
Remote
Raleigh, NC
130K-210K Annually
Mid level
130K-210K Annually
Mid level
Information Technology • Security • Analytics
The OT Customer Success Architect will design and deploy Gravwell solutions, optimize analytics, troubleshoot issues, and act as a technical advisor for customers in OT environments, ensuring successful system integrations and customer satisfaction.
Top Skills: BashDnp3ElkKafkaLinuxModbusPerlPythonRabbitMQSplunk
Reposted 25 Days AgoSaved
In-Office
Raleigh, NC
Senior level
Senior level
Software
Manage B2B customer portfolios, ensuring successful onboarding, support, and upsell opportunities. Aim to improve customer experience and drive engagement analytics.
Top Skills: CRMTicketing Tools
16 Days AgoSaved
Remote
Raleigh, NC
110K-140K Annually
Mid level
110K-140K Annually
Mid level
Cloud • Software
Manage customer relationships by providing training, communication, and support to ensure successful use of the Vantage platform, catering to both SMBs and large enterprises.
Top Skills: AWSAzureGCP
16 Days AgoSaved
Remote
Raleigh, NC
Senior level
Senior level
Marketing Tech • Design
Lead a team of Customer Success Managers for enterprise accounts, driving retention and renewals while ensuring operational excellence and strategic execution.
Top Skills: AI
Reposted 25 Days AgoSaved
Remote
Raleigh, NC
75K-100K Annually
Entry level
75K-100K Annually
Entry level
Software
As an Associate Client Success Manager, you will build client relationships, ensure product usage, provide training, and support customer inquiries post-Go Live.
Top Skills: Emr SystemsExcel
16 Days AgoSaved
Remote
Raleigh, NC
100K-175K Annually
Senior level
100K-175K Annually
Senior level
Artificial Intelligence • Software
The Senior Customer Success Engineer will guide Enterprise customers in utilizing Rasa's AI solutions effectively, ensuring optimal deployment and satisfaction. Responsibilities include technical guidance, issue resolution, and fostering customer success.
Top Skills: Conversational AiDevOpsFull Stack AppsKubernetesNlpPythonRasa
16 Days AgoSaved
Remote
Raleigh, NC
Expert/Leader
Expert/Leader
Artificial Intelligence • Software
The Global VP of Customer Success leads the strategy for customer satisfaction, retention, and growth in a B2B SaaS environment, overseeing global teams and driving partnerships across departments to enhance customer experiences and revenue.
Reposted 16 Days AgoSaved
In-Office or Remote
Raleigh, NC
Mid level
Mid level
Software
The Customer Success Manager at KEV acts as a trusted advisor driving customer success, collaborating with various internal teams while managing a customer portfolio to optimize the customer experience.
Top Skills: SaaS
Reposted 16 Days AgoSaved
Remote
Raleigh, NC
168K-221K Annually
Senior level
168K-221K Annually
Senior level
Cybersecurity
The Senior Customer Success Manager will manage strategic relationships with enterprise customers, support renewals, and drive product usage while collaborating internally to ensure success planning.
Top Skills: AWSAzureContainersGCPKubernetes
Reposted 16 Days AgoSaved
Remote
Raleigh, NC
Senior level
Senior level
Big Data • Enterprise Web • Marketing Tech • Software
Manage customer success for key accounts, ensuring adoption and performance of Thanx tools. Build strong relationships, analyze data, and present insights. Collaborate with various teams and provide technical solutions.
Top Skills: CatalystFrontNotionSalesforce
Reposted 21 Days AgoSaved
Remote
Raleigh, NC
10K-100K Annually
Mid level
10K-100K Annually
Mid level
Software • Analytics
The Technical Customer Success Manager ensures retention and growth of clients by building relationships, resolving issues, and managing feedback for 30-60 paying customers, focusing on their long-term success.
Top Skills: A/B TestingData WarehousesDeveloper ToolsPosthogProduct AnalyticsSdks
17 Days AgoSaved
Raleigh, NC
120K-224K Annually
Expert/Leader
120K-224K Annually
Expert/Leader
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Customer Success Director manages strategic customer relationships, develops success plans, drives retention, enables smooth implementations, and collaborates cross-functionally to achieve business growth and customer satisfaction.
Top Skills: Crm Platforms (SalesforceExcelGainsight)Microsoft Office Suite (PowerpointWord)
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17 Days AgoSaved
Remote
Raleigh, NC
70K-90K Annually
Mid level
70K-90K Annually
Mid level
Healthtech
The Senior Specialist in Customer Success manages customer relationships, oversees service delivery, gathers and reports data, and leads initiatives for process improvement and customer satisfaction.
Top Skills: AWSQliksenseSalesforceZendesk
17 Days AgoSaved
Remote
Raleigh, NC
65K-78K Annually
Junior
65K-78K Annually
Junior
Healthtech
The Specialist, Customer Success manages mid-market client relationships, ensuring satisfaction and retention through proactive support and operational assistance. Responsibilities include client monitoring, engagement tracking, and reporting performance metrics.
Top Skills: Microsoft Office SuiteSalesforce
17 Days AgoSaved
Remote
Raleigh, NC
Senior level
Senior level
Artificial Intelligence • Cybersecurity
Manage relationships with enterprise customers, ensuring adoption, retention, and growth. Act as a trusted advisor while facilitating technical deployments and gathering feedback for product improvements.
Top Skills: APIsBashCybersecurityJSONNoSQLPythonSaaSSQLXML
17 Days AgoSaved
Remote
Raleigh, NC
90K-100K Annually
Junior
90K-100K Annually
Junior
Enterprise Web • Information Technology • Payments • Sales
The Customer Success Manager will manage a portfolio, drive customer satisfaction, execute ROI, and ensure renewals and expansion through strong relationships and innovative solutions.
Top Skills: Salesforce
17 Days AgoSaved
Remote
Raleigh, NC
68K-93K Annually
Mid level
68K-93K Annually
Mid level
Healthtech • Wearables • Biotech
The Customer Success Specialist will support Cala Health users by providing training, ensuring product value, and fostering relationships with patients and clinicians.
Top Skills: Customer Relationship Management (Crm) Software
Reposted 17 Days AgoSaved
Remote
Raleigh, NC
109K-150K Annually
Senior level
109K-150K Annually
Senior level
Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
The Customer Success Associate Director will manage customer relationships, execute advertising strategies, and drive client revenue growth through effective campaign management and data analysis.
Top Skills: Excel
Reposted 17 Days AgoSaved
Remote
Raleigh, NC
94K-128K Annually
Senior level
94K-128K Annually
Senior level
Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
Manage and execute advertising campaigns for enterprise clients, focusing on profitability and growth through strategic planning and analysis of campaign performance. Collaborate with teams to optimize use of CommerceIQ's platform.
Top Skills: AdvertisingAmazonEcommerceExcelWalmart
Reposted 17 Days AgoSaved
Remote
Raleigh, NC
Mid level
Mid level
Big Data • Software • Analytics
As a Strategic Customer Success Manager, you'll guide organizations in data-driven success, partnering with customers to enhance collaboration and governance.
Top Skills: BigQueryDbtLookerSnowflakeTableau
Reposted 17 Days AgoSaved
Remote
Raleigh, NC
Mid level
Mid level
Software
The Senior Customer Success Operations Manager will deliver and optimize systems, processes, and workflows for the global Customer Success team, driving efficiency and supporting operational projects.
Top Skills: Ai ToolsBi ToolsIntercomJIRARocketlaneSalesforceSQLVitallyZapierZendesk
Reposted 17 Days AgoSaved
Remote
Raleigh, NC
70K-90K Annually
Junior
70K-90K Annually
Junior
Cloud • Digital Media • Marketing Tech • Sales • Social Media • Software • Database
As a Customer Success Manager, you will drive growth and renewals for mid-market clients, managing a book of business and ensuring customer satisfaction throughout the customer lifecycle.
Reposted 17 Days AgoSaved
In-Office
Raleigh, NC
Senior level
Senior level
Cloud • Security • Software • Cybersecurity
The Sr. Customer Success Manager will ensure customer success and platform adoption by developing value realization plans, monitoring key performance metrics, and advocating for customers across the organization.
Top Skills: CasbCybersecurityData ProtectionDlpEncryption GatewaysNetworking TechnologiesNext Gen FirewallsProxiesSsl/IpsecSso
Reposted 17 Days AgoSaved
Remote
Raleigh, NC
65K-75K Annually
Entry level
65K-75K Annually
Entry level
Software
The role involves supporting medical practices using NextPatient's software, configuring products based on client needs, and advocating for product enhancements.
Reposted 17 Days AgoSaved
Raleigh, NC
100K-140K Annually
Mid level
100K-140K Annually
Mid level
Software
The Strategic Customer Success Manager oversees high-value Enterprise customers, focusing on client retention, growth, and advocacy through a consultative, data-driven approach.
Top Skills: Change ManagementCustomer Data AnalyticsDigital TransformationSaaS
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