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Top Customer Success Jobs in Raleigh, NC

Reposted 20 Days AgoSaved
Remote
Raleigh, NC
Mid level
Mid level
Software • Web3
The Customer Success Manager will drive client value by optimizing their use of Immunefi products, conducting assessments, and contributing to customer success strategy.
Top Skills: BlockchainWeb3
Reposted 20 Days AgoSaved
Remote
Raleigh, NC
125K-150K Annually
Senior level
125K-150K Annually
Senior level
Healthtech • Database
Manage and drive success for a portfolio of up to 35 customer accounts in the healthcare sector, ensuring value realization and customer satisfaction.
Reposted 20 Days AgoSaved
Remote
Raleigh, NC
154K-192K Annually
Senior level
154K-192K Annually
Senior level
Healthtech • Database
The Director of Client Success is responsible for building customer relationships, ensuring satisfaction, managing expectations, and leading a team of Client Success Managers to improve client experience and operational excellence.
Top Skills: Cloud-Based TechnologySaaS
Reposted 20 Days AgoSaved
Remote
Raleigh, NC
108K-135K Annually
Mid level
108K-135K Annually
Mid level
Healthtech • Database
The Client Success Manager at Datavant leads customer projects, coordinates with internal teams, ensures project success, and enhances client relationships.
Top Skills: ExcelSQL
Reposted 20 Days AgoSaved
Remote
Raleigh, NC
108K-135K Annually
Mid level
108K-135K Annually
Mid level
Healthtech • Database
The Client Success Manager ensures successful project completion for clients, coordinating between internal resources and clients, focusing on healthcare data projects, communication, and project management.
Top Skills: ExcelSQL
21 Days AgoSaved
Remote
Raleigh, NC
Mid level
Mid level
Blockchain • Fintech • Payments • Software • Financial Services • Cryptocurrency
Manage relationships with enterprise partners, ensure technical integration, provide customer support, and advocate for client needs while developing processes and tracking success metrics.
Top Skills: BlockchainEthereumTechnical Project Management
Reposted 21 Days AgoSaved
Remote or Hybrid
Raleigh, NC
130K-145K Annually
Senior level
130K-145K Annually
Senior level
Healthtech • HR Tech • Software
Manage client relationships for a Pharmacy Benefit Management team, ensuring successful onboarding and satisfaction through project management and communication.
Top Skills: ExcelGoogle SheetsGoogle SlidesPower Point
Reposted 21 Days AgoSaved
Remote or Hybrid
Raleigh, NC
125K-145K Annually
Senior level
125K-145K Annually
Senior level
Healthtech • HR Tech • Software
Manage key client relationships for the Pharmacy Benefit Management team, ensuring delivery of pharmacy benefits and client satisfaction. Lead meetings and support clients through various operational needs, including open enrollment processes and issue resolution, while maintaining industry insights.
Top Skills: ExcelGoogle SheetsGoogle SlidesPower Point
Reposted 21 Days AgoSaved
Remote
Raleigh, NC
Senior level
Senior level
Healthtech • Analytics • Pharmaceutical
The Client Manager develops and manages relationships with clients, ensuring satisfaction through collaboration and strategic implementation of clinical programs. Responsibilities include data analysis, trend monitoring, stakeholder communication, and client support.
Top Skills: ExcelMicrosoft Office Suite
Reposted 21 Days AgoSaved
Remote
Raleigh, NC
135K-158K Annually
Senior level
135K-158K Annually
Senior level
Legal Tech • Software
The Enterprise Customer Success Lead ensures customer success by managing relationships, driving product adoption, and improving customer satisfaction, particularly in B2B SaaS within the legal tech sector.
Top Skills: B2B SaasLegal Tech
Reposted 21 Days AgoSaved
Remote
Raleigh, NC
110K-130K Annually
Junior
110K-130K Annually
Junior
Software
The Customer Success Manager, Growth will guide customers through security and compliance journeys, ensuring retention and satisfaction by leveraging Vanta's solutions and expertise.
Reposted 21 Days AgoSaved
Remote
Raleigh, NC
120K-145K Annually
Mid level
120K-145K Annually
Mid level
Artificial Intelligence • Natural Language Processing • Software • Conversational AI • Generative AI
The Customer Success Account Manager will manage enterprise accounts, drive retention and growth, and build executive relationships, focusing on customer satisfaction and advocacy.
Top Skills: Contact CenterConversational AiCustomer ExperienceSaaS
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22 Days AgoSaved
In-Office or Remote
Raleigh, NC
100K-120K Annually
Senior level
100K-120K Annually
Senior level
Healthtech
The Director of Customer Success & Operations will lead the Customer Success team to enhance customer experiences, improve retention, and increase revenue through effective program management and strategic collaboration.
Top Skills: Aws GlueAws Quick SightHubspotMicrosoft SsisMs Power BiPythonSalesforceSQLTableau
22 Days AgoSaved
Remote
Raleigh, NC
85K-88K Annually
Mid level
85K-88K Annually
Mid level
Edtech
The Enterprise Customer Success Manager will manage enterprise accounts, ensuring clients effectively engage with Newsela, driving adoption and renewals, and collaborating with internal teams to enhance customer experiences.
Top Skills: GainsightSalesforce/Sfdc
22 Days AgoSaved
Remote
Raleigh, NC
Mid level
Mid level
Healthtech • Insurance • Software
The Customer Success Manager will manage a large book of business, ensuring client satisfaction, driving product utilization, and identifying growth opportunities while fostering relationships with healthcare clients.
Top Skills: Google SuiteHubspotSlackZoom
22 Days AgoSaved
Remote or Hybrid
Raleigh, NC
75K-105K Annually
Mid level
75K-105K Annually
Mid level
Software • Cybersecurity
As a Customer Success Manager, you'll drive customer adoption, retention, and growth, ensuring customers maximize the value of solutions through engagement, health monitoring, and relationship management.
Top Skills: Customer Relationship ManagementCybersecurity
22 Days AgoSaved
Remote
Raleigh, NC
85K-115K Annually
Senior level
85K-115K Annually
Senior level
Cloud • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Client Success Manager will oversee a portfolio of government clients, ensuring their success and satisfaction using PayIt's platform. Responsibilities include strategic oversight, client training, and retention management while encouraging usage growth and understanding client goals.
Top Skills: ConfluenceGoogle G-SuiteJIRAMS OfficeSlack
22 Days AgoSaved
Remote
Raleigh, NC
165K-200K Annually
Senior level
165K-200K Annually
Senior level
Artificial Intelligence • Marketing Tech • Mobile • Software
Lead and develop a team of Customer Success Managers, focusing on maximizing retention and growth for strategic customers in a high-paced environment.
22 Days AgoSaved
Remote
Raleigh, NC
130K-140K Annually
Senior level
130K-140K Annually
Senior level
Information Technology • Internet of Things
The Senior Manager, Customer Success will lead a team of Customer Success Managers, focusing on achieving performance targets, training, development, and managing customer engagements and escalations.
22 Days AgoSaved
Remote
Raleigh, NC
Mid level
Mid level
Information Technology • Legal Tech • Software
As a Senior Client Success Manager, you'll manage high-value client relationships, enhance product adoption, and resolve escalated issues while collaborating with teams to drive growth and satisfaction.
Top Skills: AINlpSaaS
22 Days AgoSaved
Remote
Raleigh, NC
Junior
Junior
Information Technology • Consulting
Manage post-sales customer engagement, including implementation, performance reporting, and renewals. Help clients achieve KPIs and drive satisfaction.
Top Skills: ExcelFreshdeskSFDCZendesk
22 Days AgoSaved
In-Office or Remote
Raleigh, NC
90K-120K Annually
Senior level
90K-120K Annually
Senior level
Big Data • Healthtech • Mobile • Other
The Sr. Client Success Manager is responsible for managing and retaining clients, identifying upsell opportunities, and collaborating with teams to optimize product usage and outcomes.
22 Days AgoSaved
Remote
Raleigh, NC
Junior
Junior
Internet of Things
The Customer Success Manager will manage SMB accounts, driving adoption and retention while addressing escalations and providing training. You'll develop success plans, track metrics, and collaborate internally to enhance customer experience.
Top Skills: B2B SaasLast-Mile DeliveryLogistics
22 Days AgoSaved
Remote
Raleigh, NC
Senior level
Senior level
Edtech • Marketing Tech • Software
The Sr. Customer Success Manager engages with customers, builds relationships, develops success plans, analyzes customer metrics, and advocates for customer needs while ensuring high satisfaction and contract renewals.
Top Skills: Data AnalysisElearningSaaS
22 Days AgoSaved
Remote
Raleigh, NC
Senior level
Senior level
Software
The Senior Customer Success Manager will lead onboarding and implementation for enterprise clients, ensuring their success and satisfaction with the ArcSite platform.
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