Top Senior Operations Manager Jobs in Pittsburgh, PA

Leads Motive’s GTM Intelligence and Operations function, managing Salesforce and the broader revenue technology ecosystem. Oversees systems architecture, governance, integrations, licensing, budget, compliance, vendor evaluations, migrations, incident response, and CPQ processes. Manages and develops systems administrators and program owners while partnering with Sales, Marketing, Finance, Legal, Security, Procurement, and Enterprise Systems to support GTM initiatives, platform adoption, and operational continuity.

Leads the Policy Administration team, overseeing daily operations, staffing, escalations, customer support procedures, and policy servicing. Drives process improvement, workflow innovation, issue resolution, and cross-functional collaboration with product, engineering, compliance, sales, underwriting, and carrier partners. Monitors metrics, prepares reports, uses data to guide decisions, manages Jira tickets, and recruits and develops team members. Requires life insurance knowledge, operational leadership, process improvement experience, and Salesforce or comparable support software proficiency.

Manage onsite imaging operations, workflows, staffing, capacity, financial reporting, SLAs, security, chain-of-custody controls, equipment maintenance, and disaster recovery. Lead performance coaching, resource allocation, system utilization, program implementations, staff onboarding, and client support while serving as backup for the Senior Operations Manager.

Leads the Revenue Operations team and partners with commercial and executive leaders to improve shared data, processes, pricing, margins, deal management, automation, and AI-enabled tooling. The role builds operational infrastructure in a fast-moving startup, develops financial models and forecasts, establishes commercial workflows, coaches team members, and takes ownership of important unassigned business initiatives.

Oversee global delivery operations for a major enterprise account, leading Wellbeing Coordinators and contract Health Coaches. Manage staffing, scheduling, capacity, vendors, delivery standards, regional programming, quality, operational processes, and escalations. Partner with program, account, coaching operations, People, Legal, IT, and Security teams to ensure reliable execution across regions and time zones.

Oversee regional service delivery and customer operations across multiple states. Lead, coach, and develop teams; monitor KPIs; improve processes; allocate labor, budgets, and resources; resolve escalations; and coordinate with Sales, Service, Finance, and other regional leaders. The role supports continuous improvement, operational excellence, and company initiatives in a multi-site telecommunications environment. It is remote but requires travel as needed throughout the Mid-Atlantic region.

Owns business strategy, analytics, processes, and systems supporting the Partnerships organization. Responsibilities include executive planning and reporting, partner revenue dashboards, quote-to-cash operations, renewal and expansion processes, Salesforce and go-to-market technology improvements, partner event operations, roadmap development, and mentoring junior teammates.

Leads strategic operations for Microsoft's Core commercial organization, managing executive business rhythms, governance, operating cadences, and cross-functional alignment. The role translates strategy into measurable execution, coordinates regional and corporate priorities, surfaces risks and dependencies, improves processes and tooling, and drives accountability across teams. It also supports senior leaders through decision preparation, action tracking, business reviews, and scalable operating frameworks, including adoption of AI and automation capabilities.

Owns Airbnb Luxe’s end-to-end new listing onboarding operations, including acquisition strategy, pipeline health, process improvement, tooling, budgets, vendors, metrics, and cross-functional programs. The role partners with Sales, Product, and technical teams, diagnoses performance gaps, develops durable operational systems, and represents the team in leadership settings. Candidates need extensive operations or program management experience, strong analytics capabilities, hands-on Salesforce expertise, and experience managing funnels, vendors, and budgets in high-growth environments.

Leads Commercial Strategy and Operations processes, including reporting, OKR management, forecasting, and planning. Translates business priorities into actionable plans, manages complex cross-functional initiatives, develops executive and Board materials, and provides data-driven insights to Commercial leaders. The role also improves processes, systems, and reporting while managing stakeholder communication, risks, dependencies, and implementation.

Manage daily imaging operations, optimize workflow and capacity planning, maintain imaging equipment and DR processes, support and train staff, coordinate chain-of-custody/security, and represent the branch on DMS operations and implementation calls.

Manages corporate travel operations and leads Travel Consultants, Team Leads, and Associate Managers. Responsibilities include coaching, training, performance management, client issue resolution, itinerary and quality reviews, KPI and SLA oversight, reporting, payroll support, recruiting, process improvement, and ensuring effective use of travel systems and booking tools.

Manages day-to-day operations and strategic initiatives for the Financial Services and Capital Markets business unit. Responsibilities include implementing strategy, improving processes, promoting AI tool adoption, coordinating with firm-wide functions, analyzing budgets and KPIs, supporting pricing and profitability decisions, and assisting with recruitment, onboarding, workload allocation, and talent development. The role also prepares leadership reports and supports business development and client relationship initiatives.

Own HubSpot and marketing operations systems, including automation, data governance, campaign execution, deliverability, reporting, integrations, lead routing, and system support. Build dashboards across HubSpot and Salesforce, troubleshoot data and integration issues, and partner with RevOps and sales. Develop and monitor AI-assisted workflows using LLMs and agents to automate repetitive processes and improve marketing efficiency.

Drives global harmonization and continuous improvement of commercial and service lifecycle processes across regions and functions. Maps current workflows, establishes common standards and data definitions, manages process governance and roadmaps, and partners with Sales, Service, Finance, Data, and IT teams. The role facilitates stakeholder alignment, change management, training, adoption, and continuous improvement across SAP and Salesforce-enabled operations.

Manage and optimize Qualio’s revenue technology stack, including Salesforce and related GTM tools. Build automations, integrations, and AI-enabled workflows; maintain data integrity; document and improve processes; create reports and dashboards; support forecasting; train revenue teams; and collaborate across Sales, Marketing, Finance, and Customer Success.

Owns high-impact business operations and strategic initiatives across customer delivery, commercial operations, business systems, talent strategy, and growth areas. Builds scalable processes, tools, and AI-enabled workflows; improves delivery and cost structures; partners with executives and cross-functional teams; develops hiring strategies for specialized talent; and leads special projects in a fast-growing defense technology company.

The Revenue Operations Manager drives forecasting, pipeline visibility, data quality, reporting, quota allocation, capacity modeling, and GTM planning. They build dashboards and executive insights, manage operating cadences, improve CRM processes, and support sales technology selection and optimization. The role partners with Sales, Marketing, Customer Success, Finance, and Analytics to improve revenue predictability, efficiency, and execution.

Own and optimize Socket’s revenue operations systems, including HubSpot, Clay, and the broader GTM stack. Lead the planned migration to Salesforce, maintain data quality, manage territories and routing, improve funnel and pipeline reporting, support commissions, and build automation that helps sales representatives work more effectively. Partner closely with sales leadership, IT, and representatives to identify operational issues and implement scalable solutions.

Leads the regional Operations Steering Support function, managing team performance, workload planning, operational data governance, reporting, analytics, cost control, and supplier oversight. Maintains master data, dashboards, contracts, tariffs, and vendor information while coordinating with Operations, Procurement, Finance, and regional teams. Provides cost analysis, supplier performance insights, management recommendations, and continuous process improvements to improve efficiency, data quality, operational resilience, and decision-making.

Own day-to-day IT operations, service management, endpoint security, identity and access administration, cloud infrastructure support, vendor and MSP oversight, business-unit technology integrations, and SOC 2 or other audit readiness. The role manages Microsoft 365, Google Workspace, AWS, Azure, endpoint tools, security platforms, device compliance, operational documentation, procurement, and technical evidence across multiple business units.

Own marketing and partnerships operations infrastructure, including HubSpot workflows, lead routing, scoring, attribution, lifecycle management, campaign tracking, Salesforce integrations, and PartnerStack administration. Improve funnel efficiency, pipeline hygiene, lead conversion, and channel ROI through automation, reporting, forecasting, and data governance. Collaborate with Marketing, Partnerships, Sales, Customer Success, Business Systems, and Analytics teams to implement scalable revenue processes.

Build and lead the organization’s revenue operations function, establishing forecasting, CRM strategy, reporting infrastructure, and revenue lifecycle processes. Partner with Marketing, Sales, and Client Success leadership to improve pipeline management, customer lifecycle design, renewals, retention, and tool adoption. Manage and develop a growing Revenue Operations team while driving cross-functional collaboration and translating data into actionable insights.

Leads high-impact strategic initiatives within the Office of the CEO, including annual planning, OKRs, acquisition due diligence and integration, market expansion, pricing, partnerships, fundraising, and growth planning. Partners with executive leadership to develop actionable insights, align cross-functional teams, manage sensitive projects, and deliver measurable business results in a fast-paced environment.

Manage FUSE’s technology systems, Salesforce platforms, AI enablement, vendor relationships, and operational workflows. Responsibilities include maintaining data integrity, developing automations, training staff, implementing AI guidelines, improving cross-department processes, overseeing filings, supporting audits and employee lifecycle activities, and assisting with financial planning. The role requires strong project management, technology adoption, stakeholder collaboration, and organizational skills in a fully remote environment.