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Top Customer Success Jobs in Orlando, FL

Reposted YesterdaySaved
Remote
Orlando, FL
Senior level
Senior level
Edtech
Lead the Global Customer Success team, develop strategies for customer satisfaction and retention, manage a team of 20+, and drive growth through collaboration with sales and marketing.
Top Skills: CRMCustomer Success Software Tools
Reposted YesterdaySaved
Remote
Orlando, FL
Mid level
Mid level
Software
Manage customer relationships, lead onboarding, support renewals, conduct training, and collaborate cross-functionally. Responsible for customer health and satisfaction.
Top Skills: IamItSaaSSecurity
Reposted YesterdaySaved
Remote
Orlando, FL
Senior level
Senior level
Information Technology • Software • Transportation
Manage a major North American enterprise customer by optimizing their experience and achieving operational efficiency, while advocating for their needs.
Top Skills: SaaS
Reposted YesterdaySaved
Remote or Hybrid
Orlando, FL
150K-180K Annually
Senior level
150K-180K Annually
Senior level
HR Tech • Software
As a Principal Customer Success Manager, you will manage complex Enterprise client relationships, drive user adoption, advocate for customer needs, and develop successful strategies while ensuring high engagement and satisfaction levels throughout the customer lifecycle.
Reposted YesterdaySaved
Remote
Orlando, FL
94K-128K
Senior level
94K-128K
Senior level
Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
The Customer Success Manager oversees display advertising campaigns, ensuring customers effectively adopt the platform and achieve revenue growth through insights and analytics while collaborating with internal teams.
Top Skills: Amazon DspAmazon Marketing CloudExcelThe Trade DeskWalmart Connect
Reposted YesterdaySaved
Remote
Orlando, FL
77K-107K Annually
Junior
77K-107K Annually
Junior
Artificial Intelligence • Legal Tech • Professional Services • Software
As a Customer Success Manager, you will onboard new customers, manage customer experiences, facilitate communication, and engage with internal teams to resolve issues and enhance client relationships.
2 Days AgoSaved
Remote or Hybrid
Orlando, FL
90K-100K
Mid level
90K-100K
Mid level
Cloud • Security • Software
The Customer Success Manager acts as a technical resource for customer needs, managing relationships, analyzing data, and advocating for customer voices, while monitoring utilization trends and providing recommendations.
Top Skills: Cloud ServiceGainsightSFDC
Reposted 2 Days AgoSaved
Remote or Hybrid
Orlando, FL
Mid level
Mid level
Big Data • Information Technology • Software • Database • Analytics • Infrastructure as a Service (IaaS) • Big Data Analytics
As a Customer Success Technical Architect, you will act as a trusted technical advisor, ensuring customer success and providing technical guidance on the Confluent product suite, advocating for customers, managing relationships, and addressing technical challenges to maximize product consumption.
Top Skills: Apache FlinkApache KafkaAWSAzureGCPGoJavaLinuxPrivate LinkPrivate Service ConnectPythonTls/SslVpc
2 Days AgoSaved
Remote
Orlando, FL
129K-177K
Senior level
129K-177K
Senior level
Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
The Customer Success Director drives customer satisfaction, retention, and engagement by managing strategic relationships, problem-solving, and leading cross-functional teams for customer outcomes.
Top Skills: AnalyticsE-CommerceSaaS
2 Days AgoSaved
Remote
Orlando, FL
Senior level
Senior level
Artificial Intelligence • Healthtech
The Customer Success Executive will manage relationships with health plan clients, enhance user adoption of AI solutions, and drive measurable outcomes in payer operations.
Top Skills: AISaas Solutions
Reposted 2 Days AgoSaved
Remote
Orlando, FL
100K-120K
Senior level
100K-120K
Senior level
Artificial Intelligence • Healthtech • Software
The Operations Associate will develop and optimize processes to support Customer Success Managers and enhance client experience at SmarterDx, focusing on clinical documentation and operational efficiency.
Top Skills: JIRAServicenowSQLZendesk
2 Days AgoSaved
Remote
Orlando, FL
Mid level
Mid level
Security • Cybersecurity
The Customer Success Specialist manages customer inquiries and escalations, ensuring a high level of service while collaborating with internal teams to improve processes.
Top Skills: MS Office
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2 Days AgoSaved
Remote
Orlando, FL
85K-100K
Entry level
85K-100K
Entry level
Edtech
As a Customer Success Manager at OpenSesame, you'll guide customers in achieving training goals, manage accounts, and improve retention and engagement metrics.
Top Skills: GainsightSalesforce
2 Days AgoSaved
Remote
Orlando, FL
95K-110K Annually
Senior level
95K-110K Annually
Senior level
Software
The Strategic Customer Success Manager nurtures client relationships, optimizes ROI, develops key client advocates, conducts account reviews, identifies upselling opportunities, and delivers training to enhance client satisfaction with Listen360 products.
Top Skills: SaaS
Reposted 6 Days AgoSaved
Remote
Orlando, FL
Entry level
Entry level
Financial Services
Manage customer relationships, drive tool adoption, ensure license renewals, and improve Customer Success operations, focusing on nonprofit organizations.
Top Skills: CanvaZoom
2 Days AgoSaved
Remote
Orlando, FL
100K-130K Annually
Senior level
100K-130K Annually
Senior level
Software • Cybersecurity
The Customer Success Manager oversees a portfolio of customers, ensuring their experience and retention while managing onboarding, project execution, and relationships. They utilize data to guide priorities and facilitate upsell opportunities, fostering strong customer partnerships and internal team accountability.
Top Skills: Compliance SoftwareCybersecurity ToolsIt Systems
Reposted 11 Days AgoSaved
In-Office or Remote
Orlando, FL
160K-195K Annually
Expert/Leader
160K-195K Annually
Expert/Leader
Software
The Director of Customer Success Operations will lead the design and implementation of customer engagement strategies, oversee operational strategies, develop predictive models, and mentor a high-performing team to enhance customer success initiatives.
Top Skills: CpqGainsightGongHubspotLookerOutreachPower BISalesforceSigmaTableau
Reposted 2 Days AgoSaved
In-Office or Remote
Orlando, FL
Senior level
Senior level
Artificial Intelligence • Software • Generative AI
The Strategic Customer Success Manager will drive success for Fortune 50-100 customers by managing relationships, ensuring product adoption, and overseeing renewals, while collaborating with sales for growth opportunities.
2 Days AgoSaved
Remote
Orlando, FL
115K-160K
Senior level
115K-160K
Senior level
Productivity • Software • Conversational AI
The Senior Customer Success Manager at Twilio leads customer relationships post-sales, drives product adoption, and ensures customer satisfaction by tailoring strategies to meet customer goals and enhance account growth.
Reposted 2 Days AgoSaved
Remote
Orlando, FL
129K-165K Annually
Senior level
129K-165K Annually
Senior level
Artificial Intelligence • Big Data • Fintech • Machine Learning
The Customer Success Manager builds relationships with customers, addresses business challenges, demonstrates product value, and champions customer needs for Sift's Digital Trust & Safety solutions.
Top Skills: APIsSaaS
Reposted 2 Days AgoSaved
Remote
Orlando, FL
90K-110K
Senior level
90K-110K
Senior level
AdTech • Agency
The Director of Client Success leads product sales execution, manages client relationships, tracks sales goals, and develops fundraising strategies for nonprofit and political organizations.
Top Skills: JIRA
Reposted 2 Days AgoSaved
Remote
Orlando, FL
70K-110K Annually
Mid level
70K-110K Annually
Mid level
Events • Software
As a Customer Success Manager at Sequel.io, you'll manage customer journeys, drive product adoption, and enhance client relationships through strategic support and successful onboarding.
Top Skills: B2B SaasMartech
Reposted 2 Days AgoSaved
In-Office or Remote
Orlando, FL
Senior level
Senior level
Artificial Intelligence • Software • Generative AI
As a Strategic Customer Success Manager, you will lead AI integration in CPG businesses, manage customer relationships, and drive adoption while focusing on retention and business value.
Top Skills: AIData AnalyticsSaaS
Reposted 2 Days AgoSaved
Remote
Orlando, FL
Mid level
Mid level
Artificial Intelligence • Healthtech
The Customer Success Manager champions customer relationships, drives value demonstration, and serves as a liaison between customers and internal teams to enhance user experiences with AI solutions.
Top Skills: AIData AnalyticsSaaS
Reposted 2 Days AgoSaved
Remote or Hybrid
Orlando, FL
85K-110K Annually
Mid level
85K-110K Annually
Mid level
Other
Manage client relationships in CPG and analytics, drive data execution and cross-functional coordination, and identify growth opportunities.
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