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Top Customer Success Jobs in Orlando, FL
Logistics • Mobile • Productivity • Software • Transportation
As a Customer Success Manager, you will manage a large portfolio of accounts, enhancing customer engagement and retention through scalable strategies. You'll drive product adoption, monitor customer health metrics, and develop programs for onboarding and education while coordinating with cross-functional teams to optimize the customer experience.
Top Skills:
Account ManagementCRMCustomer SuccessSaaS
Healthtech • Software
The Customer Success Leader at AcuityMD will manage a team of Customer Success Managers, focusing on retaining and expanding strategic accounts. This role involves direct engagement with customers, providing support and guidance to ensure satisfaction and maximize the value provided by the platform. Responsibilities include managing team performance, conducting business reviews, and maintaining account health across a large portfolio.
Top Skills:
Account ManagementCRMCustomer SuccessHubspot
HR Tech • Information Technology • Software
The Manager of Enablement at Deputy will lead a team, create training programs for Commercial teams, bridge technical content to business needs, measure program effectiveness, and onboard new hires. They will collaborate across functions to enhance business performance and empower teams with necessary skills.
Top Skills:
Customer SuccessEnablementSalesTechnical Support
Healthtech • Information Technology • Mobile • Productivity • Software • Analytics • Telehealth
As a Dialer Enterprise Client Success Manager, you will guide healthcare IT teams through the successful launch and adoption of the Dialer Enterprise tool, ensuring a seamless client experience and high satisfaction rates. You will lead implementation processes, collaborate with various teams, provide training, and track engagement to support client retention and contract renewals.
Cloud • eCommerce • Security • Software • Cybersecurity
As a Customer Success Manager, you will drive customer growth, manage relationships, and ensure renewals by providing support post-onboarding, guiding product adoption, and offering valuable insights. You will facilitate upselling and cross-selling initiatives, collaborate on retention strategies, and act as a customer advocate within the company.
Top Skills:
CRMGoogle SuiteHubspot
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
The Senior Director of Enterprise Customer Success leads the scaling of customer success strategies to support significant organizational growth. Responsibilities include building and managing high-performing teams, establishing effective customer success policies, developing strategic plans, and fostering collaboration across functions to enhance customer value and satisfaction during rapid expansion.
Cloud • Enterprise Web • Healthtech • Mobile • Software
The Senior Customer Success Manager will manage post-sales client relationships, focusing on retention and growth strategies. They will ensure client satisfaction by developing tailored success plans, driving product adoption, and advocating for customer needs within the company. The role includes onboarding, training, and collaboration with internal teams to influence product development and marketing initiatives.
Top Skills:
B2B Saas
Hardware • Healthtech • Software • Analytics
The Client Success Associate at Sage will support user adoption of their software for older adults, focusing on data analysis to improve client engagement, monitor usage trends, and drive positive client outcomes through strong relationships and data-driven insights.
Top Skills:
ExcelGoogle AnalyticsTableau
Featured Jobs
Big Data • Fitness • Healthtech • Software • Analytics • Energy
As a Customer Success Manager at Arcadia, you'll manage customer accounts, ensuring satisfaction through data quality and support. You'll provide training, troubleshoot issues, and communicate effectively with internal teams and clients, aligning product offerings with business goals. You'll also lead project timelines and facilitate successful customer engagement.
Top Skills:
SQL
Big Data • Fitness • Healthtech • Software • Analytics • Energy
The Senior Customer Success Manager at Arcadia.io manages a portfolio of enterprise customers, ensuring alignment with their business objectives. Responsibilities include mentoring CSMs, overseeing customer success initiatives, and driving adoption of Arcadia's solutions. The role requires exceptional communication skills and a strong understanding of healthcare technology and data analytics.
Top Skills:
SQL
Big Data • Fitness • Healthtech • Software • Analytics • Energy
The Customer Success Analyst at Arcadia is responsible for managing ongoing relationships with non-enterprise clients, focusing on data quality and effective support. Key tasks include troubleshooting technical issues, coordinating with internal teams, providing product training, and driving issue resolution.
Top Skills:
SQL
Cloud • Edtech • Information Technology • Software
The Customer Success Manager engages with customers to ensure they maximize the value of the platform. Responsibilities include driving engagement, managing accounts from onboarding to renewal, anticipating customer needs, and using tools for measuring customer experience. The CSM acts as a trusted adviser, facilitating adoption of best practices and strategic recommendations.
Cloud • Edtech • Information Technology • Software
The EVP of Customer Success and Services will lead strategies to enhance customer relationships and satisfaction, manage a global team to streamline success processes, and drive adoption and retention of the company's tech platform, ensuring customers achieve their goals.
Mobile • Productivity • Real Estate • Software
As a Customer Success Manager, you will oversee client relationships post-implementation, ensuring successful use of Cove's products. You will manage onboarding projects, engage with client teams, measure client success using key metrics, and contribute to scalable success strategies within the customer success team.
Big Data • Fintech • Mobile • Payments • Financial Services
As an Associate Client Success Manager at Affirm, you will manage key accounts, develop relationships, implement client management strategies, analyze performance, recommend growth initiatives, share insights, and collaborate across teams to enhance client offerings.
Cloud • Edtech • Information Technology • Software
The Customer Success Coordinator is responsible for managing the renewal of customer contracts, collaborating with Revenue and Success, Marketing, and Legal to ensure successful renewals and upselling opportunities. The role involves completing the renewal lifecycle management, engaging with internal teams, and addressing customer needs based on data analysis.
Artificial Intelligence • Big Data • Hardware • Software • Business Intelligence
The Customer Success Manager at Sisense will manage post-sales relationships with assigned accounts, drive customer loyalty, and ensure revenue retention and growth. Responsibilities include developing strategic account plans, identifying opportunities for expansion, and onboarding new customers while nurturing existing relationships.
Marketing Tech • Software
The Customer Success Manager will drive customer success by managing relationships, monitoring customer health, owning the renewal process, and identifying growth opportunities. This role requires collaborating across teams to provide training and support while advocating for customer needs and enhancing the customer experience.
Top Skills:
Customer Success
Cloud • Insurance • Payments • Software • App development • Big Data Analytics
As a Lead Customer Success Manager, you will manage customer relationships and drive adoption of AI solutions, proactively addressing customer churn while ensuring satisfaction. You will collaborate with teams, develop success plans, analyze metrics, and mentor junior team members to enhance their skills and customer experience education.
Top Skills:
Salesforce
Fintech • Financial Services
The Customer Success Manager will develop product expertise, maintain client relationships, drive growth in lending volumes, host trainings, analyze client data, and collaborate with internal teams to improve services. They will target veterinary practices and facilitate solutions tailored to their financial needs.
Healthtech • Pet
The Head of Customer Success manages key commercial relationships and leads a team supporting Vetcove’s largest pharmaceutical manufacturer partners. Responsibilities include strategy development, performance reviews, client engagement, and process optimization to enhance team and account performance.
Cloud • Insurance • Payments • Software • App development • Big Data Analytics
The Director of Customer Success will develop strategies to enhance product adoption and manage customer satisfaction, focusing on retention and reducing churn. Responsibilities include leading the Customer Success team, driving revenue growth, optimizing key metrics, and advocating for customer needs within the company.
Top Skills:
HubspotSalesforce
Enterprise Web • HR Tech • Information Technology • Software • Cybersecurity
The Customer Success Manager will partner with clients to ensure effective onboarding, training, and strategic alignment of Immersive Labs' cyber resilience platform. Responsibilities include managing customer relationships, identifying upselling opportunities, and collaborating with support teams to deliver customer success.
Artificial Intelligence • Big Data • Hardware • Software • Business Intelligence
The Strategic Customer Success Manager will build and maintain strong relationships with strategic accounts, ensuring customer satisfaction and retention by coordinating resources and support. Responsibilities include managing account health, driving product adoption, and leading engagement strategies to align with customer goals for growth opportunities and renewals.
Top Skills:
BoostupGainsightSalesforce
Information Technology • Security • Software • Cybersecurity
The Senior Client Success Onboarding Manager will manage onboarding specialists and ensure a positive onboarding experience for clients. Responsibilities include training the team, overseeing client onboarding, resolving client issues, and contributing to onboarding materials and communication initiatives. This role requires strong customer service skills, technical knowledge, and the ability to work in a remote environment.
Top Skills:
AndroidiOSmacOSWindows
Top Companies in Orlando, FL Hiring Customer Success Roles
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Top Companies in Orlando, FL Hiring Customer Success Roles
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