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Top Customer Success Jobs in Orlando, FL
Productivity • Software • App development • Automation
The Director of Customer Success will lead relationships with enterprise clients, driving satisfaction, retention, and growth through strategic planning and team management.
Top Skills:
Customer SuccessSaaS
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Lead a team of Technical Account Managers, drive customer success, ensure protection against breaches, and collaborate with sales and product teams.
Top Skills:
Customer SuccessCustomer SupportEndpoint Protection Technologies
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Oversee a portfolio of customers to help them achieve business outcomes and foster the adoption of ServiceNow products through guidance and support.
Top Skills:
AIServicenow
Automotive • Big Data • Insurance • Software • Transportation
The Senior Client Success Manager leads client activities in the Insurance LOB, focusing on relationship management, financial performance, and client satisfaction. Responsibilities include guiding clients towards best practices and ensuring effective internal collaboration for service improvement.
Top Skills:
Google SuiteHubspotSalesforce CRMSigma
Edtech • Information Technology • Software
As a Customer Success Specialist, you will manage customer contracts, support renewals, identify upselling opportunities, and collaborate with teams to achieve goals.
Top Skills:
B2BData AnalysisSaaS
Artificial Intelligence • eCommerce • Information Technology • Internet of Things • Automation
The Customer Success Manager ensures customer satisfaction by providing expert support on Microsoft Azure, managing relationships, analyzing cloud environments, and advocating customer needs within CDW.
Top Skills:
Cloud ServicesAzurePublic Cloud
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Manager of Enterprise Customer Success leads the team in ensuring customer adoption and value from Samsara's solutions, setting strategies and KPIs, fostering team culture, and managing high-level client relationships.
Top Skills:
Gainsight
Edtech • Information Technology • Software
The Senior Strategic Customer Success Manager oversees strategic accounts, ensuring customer success through onboarding, relationship building, and collaboration with sales teams. Responsibilities include monitoring customer health and executing success plans.
Top Skills:
GainsightSalesforce
Legal Tech • Software • Generative AI
As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.
Top Skills:
B2B SaasLegal Technology
Reposted YesterdaySaved
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Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Support the execution of customer success programs by driving initiatives that improve sales productivity and streamline workflows, while analyzing outcomes and coordinating cross-functional efforts.
Top Skills:
ExcelLookerSalesforceSheetsTableau
Artificial Intelligence • Fintech • Information Technology • Software • Data Privacy
The Customer Success Operations Manager will build and scale processes for the global Customer Success team, improve efficiency, track metrics, and drive strategic initiatives to enhance client experience.
Top Skills:
ExcelPower BISalesforce
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
As a Concierge in the Customer Success Team, you'll enhance customer experience, resolve issues, and promote product usage among high-value clients at Coinbase.
Top Skills:
Amazon ConnectBlockchainCryptoGoogle AppsJIRASalesforce Service Cloud
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Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
As a Supervisor of the Customer Success Team, you will lead a team of Concierge Agents, managing operations, improving customer experience, and resolving escalations while fostering collaboration and alignment across the organization.
Top Skills:
BlockchainCryptoCryptocurrencyGoogle Suite
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Customer Success Manager will drive product adoption, ensure customer satisfaction, and serve as the voice of the customer, liaising across various teams.
Top Skills:
Cloud ComputingData AnalyticsMobile ApplicationsSaaS
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage relationships with key Fleet customers, advising on Samsara's IoT solutions, ensuring operational improvements, and driving customer success through strategic planning and workshops.
Top Skills:
Enterprise SaasIot Data
Legal Tech • Software • Generative AI
As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.
Top Skills:
Legal Tech SolutionsSaaS
Information Technology • Software • Cybersecurity
Manage relationships with enterprise customers, ensuring their success and satisfaction post-sale, while aligning their objectives with ReversingLabs solutions. Drive retention, expansion, and create Customer Success Plans based on measurable outcomes.
Top Skills:
Customer Success PlatformsGainsightPlanhatSalesforce
Data Privacy
Manage customer accounts to drive renewals and expansions, ensuring satisfaction and measurable revenue growth through strategic account management and relationship building.
Top Skills:
Crm ToolsCsm ToolsHubspotVitally
Big Data • Fintech • Mobile • Payments • Financial Services
As a Client Success Lead, you'll manage client relationships, ensure satisfaction, identify upsell opportunities, collaborate with teams, and navigate changing environments.
Top Skills:
MS OfficeSalesforce
Healthtech • HR Tech • Software
The Senior Customer Success Manager will build strategic relationships with staffing agencies, drive revenue growth, ensure client success, and advocate for clients internally. This role requires problem-solving, negotiation skills, and effective communication.
Top Skills:
Crm ToolsHubspotSalesforce
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves owning and evolving the Customer Success technology ecosystem, focusing on Gainsight and collaborating with various tools to enhance customer experience and support operations.
Top Skills:
CertiniaGainsightGongJIRAMatikSalesforceWorkatoZapier
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will work with top customers to understand their needs, advise on customizing the IoT platform, and facilitate success through collaboration with various teams.
Top Skills:
Iot PlatformSaaS
Reposted 5 Days AgoSaved
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AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager oversees digital advertising programs for political campaigns, manages multiple campaigns, and ensures performance goals are met. Responsibilities include campaign execution, client communications, and delivering analytical insights.
Top Skills:
Digital AdvertisingDspsExcelMS OfficePowerPointProgrammatic Advertising
Artificial Intelligence • eCommerce • Information Technology • Internet of Things • Automation
As Associate Customer Success Manager, you'll advocate for customers, manage relationships, drive satisfaction, and ensure they achieve business goals while utilizing CDW Managed Services.
Top Skills:
GainsightItil Foundation CertificationMicrosoft Office SuitePmpServicenow
Professional Services • Software
The Customer Success Manager drives customer satisfaction and engagement by enhancing relationships, advocating for clients, and identifying growth opportunities. They also provide feedback for product enhancement and engage stakeholders regularly.
Top Skills:
Ai Tools
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