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Top Customer Success Jobs in Orlando, FL

Reposted 3 Days AgoSaved
Remote or Hybrid
Orlando, FL
Junior
Junior
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
As an Associate Customer Success Guide, you will onboard new customers, drive product adoption, provide proactive guidance, and collaborate cross-functionally to enhance customer experiences while managing a portfolio of AMS customers.
Top Skills: AISaaS
Reposted 19 Hours AgoSaved
Orlando, FL
100K-140K
Mid level
100K-140K
Mid level
Software
The Strategic Customer Success Manager oversees high-value Enterprise customers, driving retention and growth through consultative engagement, strategy development, and data-driven insights.
Top Skills: Change ManagementCustomer SuccessDigital TransformationSaaS
15 Hours AgoSaved
Remote or Hybrid
Orlando, FL
156K-207K Annually
Senior level
156K-207K Annually
Senior level
Cloud • Edtech • Information Technology • Software
The Director of Customer Success will develop strategies to drive customer retention and expansion while leading teams and ensuring alignment between Sales and Customer Success.
Top Skills: AnaplanGainsight
Reposted 19 Hours AgoSaved
Easy Apply
Remote
Orlando, FL
Easy Apply
161K-202K Annually
Senior level
161K-202K Annually
Senior level
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Oversee a team of Strategic Customer Success Managers to ensure retention and upsell targets are met for high-value accounts while leveraging data for client advocacy and internal collaboration.
YesterdaySaved
Easy Apply
Remote or Hybrid
Orlando, FL
Easy Apply
100K-152K Annually
Senior level
100K-152K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Senior Program Manager will lead strategic programs in Customer Success, focusing on operational improvements and enhancing the customer experience through effective management and collaboration with stakeholders.
Reposted 10 Days AgoSaved
Easy Apply
Hybrid
Orlando, FL
Easy Apply
75K-95K
Mid level
75K-95K
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager will manage client accounts, ensuring campaign performance goals are met, and grow existing accounts through digital advertising strategy.
Top Skills: ExcelMS OfficePowerPoint
Reposted YesterdaySaved
Remote or Hybrid
Orlando, FL
75K-100K Annually
Senior level
75K-100K Annually
Senior level
Cloud • eCommerce • Information Technology • Professional Services • Software
As a Customer Success Manager, you will manage customer relationships, oversee the customer lifecycle, ensure optimal journeys, and assist in problem resolution.
Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
Orlando, FL
Easy Apply
109K-147K Annually
Mid level
109K-147K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage the Enterprise Customer Success team, ensuring customer satisfaction and value realization through effective coaching and strategy implementation while cultivating a strong team culture.
Top Skills: Enterprise SaasGainsight
2 Days AgoSaved
In-Office or Remote
Orlando, FL
136K-152K Annually
Senior level
136K-152K Annually
Senior level
Big Data • Cloud • Software • Generative AI • Big Data Analytics
Manage client journeys from onboarding to value realization, build growth strategies, and communicate business value to executives while monitoring account health.
Top Skills: AIData Products
Reposted 3 Days AgoSaved
Remote
Orlando, FL
70K-112K Annually
Junior
70K-112K Annually
Junior
Big Data • Fitness • Healthtech • Software • Analytics • Energy
The Customer Success Manager at Arcadia will manage non-enterprise client accounts, ensuring customer satisfaction through support, training, and issue resolution. They will serve as the primary contact, coordinating internally to help clients achieve their business goals while understanding and troubleshooting data quality issues.
Top Skills: BoxCloud TechnologiesConfluenceJIRASQL
Reposted 2 Days AgoSaved
Remote
Orlando, FL
Junior
Junior
Information Technology • Sales • Security • Cybersecurity • Automation
The Commercial Customer Success Manager will manage customer relationships, ensuring successful deployment, software configuration, and value realization from Silverfort's platform.
Top Skills: AWSAzureVMware
Reposted 2 Days AgoSaved
Easy Apply
Remote
Orlando, FL
Easy Apply
170K-260K
Senior level
170K-260K
Senior level
Healthtech • HR Tech • Software
Lead the Customer Success team to maximize client engagement, retention, and revenue growth for Vivian Health's healthcare staffing agency customers.
Top Skills: Ai-Driven Platform
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Reposted 2 Days AgoSaved
Remote or Hybrid
Orlando, FL
45K-55K Annually
Entry level
45K-55K Annually
Entry level
Artificial Intelligence • Cloud • Mobile • Security • Software
The Customer Success Support Specialist is responsible for assisting SMB customers with support issues, managing onboarding, and collaborating with teams to enhance the customer experience through effective communication and problem-solving skills.
Top Skills: Google SuiteSalesforceZendesk
Reposted 2 Days AgoSaved
Easy Apply
Remote
Orlando, FL
Easy Apply
77K-167K Annually
Mid level
77K-167K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
The Customer Success Architect role focuses on aligning GitLab's platform with customer objectives, fostering relationships, overseeing adoption, satisfaction, and growth, while acting as a trusted advisor.
Top Skills: Ci/CdDevsecopsGit
Reposted 3 Days AgoSaved
Remote
Orlando, FL
Junior
Junior
Sales • Software • Automation
As a Customer Success Manager, you will help drive customer retention and growth by engaging with new clients, providing onboarding, and offering expert consultations. You'll work closely with startup customers to optimize their use of the Close platform, fostering relationships and facilitating communication across multiple channels.
Top Skills: Crm SoftwareHelpdesk SoftwareVideo Conferencing ToolsZoom
Reposted 3 Days AgoSaved
Remote
Orlando, FL
120K-130K Annually
Senior level
120K-130K Annually
Senior level
Information Technology • Software • Cybersecurity
The Customer Success Engineer will advise enterprise clients on deployments, optimize performance, conduct technical reviews, and ensure effective product usage, collaborating with cross-functional teams.
Top Skills: Application SecurityCybersecuritySoftware Composition Analysis (Sca)
Reposted 3 Days AgoSaved
Easy Apply
Remote or Hybrid
Orlando, FL
Easy Apply
70K-115K
Mid level
70K-115K
Mid level
Marketing Tech • Social Media • Software • Analytics • Business Intelligence
The Revenue Enablement Strategist develops training resources for Customer Success teams, partners with various departments to enhance customer satisfaction, and ensures alignment in communication on initiatives.
Top Skills: Content Management SystemHighspotLearning Management SystemSeismicShowpad
Reposted 3 Days AgoSaved
Easy Apply
Remote or Hybrid
Orlando, FL
Easy Apply
86K-106K
Mid level
86K-106K
Mid level
Artificial Intelligence • Healthtech • Telehealth
The Customer Success Manager will manage client relationships, drive product adoption, and oversee the customer lifecycle to ensure satisfaction and retention.
Top Skills: Data VisualizationSaas-Based Solutions
13 Days AgoSaved
Remote or Hybrid
Orlando, FL
Junior
Junior
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Associate Customer Success Manager oversees a portfolio of customers, guiding them in utilizing ServiceNow products effectively and resolving any escalated client issues swiftly.
Top Skills: AIServicenow
Reposted 4 Days AgoSaved
In-Office or Remote
Orlando, FL
80K-90K
Mid level
80K-90K
Mid level
Healthtech • Other • Productivity • Software • Automation
As a Senior Customer Success Manager, you'll guide a portfolio of customers through onboarding and long-term success while collaborating cross-functionally.
Top Skills: CRMSalesforce
5 Days AgoSaved
In-Office or Remote
Orlando, FL
Senior level
Senior level
Artificial Intelligence • Information Technology • Marketing Tech • Software • SEO
The Enterprise Customer Success Manager builds strong relationships with clients, ensuring they effectively adopt AI-driven marketing tools for optimized visibility, growth, and satisfaction. Responsibilities include managing client accounts, onboarding, conducting reviews, and translating technical insights into actionable strategies.
Top Skills: AIMarketing TechnologySaaS
5 Days AgoSaved
Easy Apply
Remote or Hybrid
Orlando, FL
Easy Apply
99K-130K
Senior level
99K-130K
Senior level
Artificial Intelligence • Healthtech • Telehealth
The role involves building relationships with customers, driving engagement and retention, and optimizing customer success operations in EMEA.
Top Skills: Crm ToolsGainsightSalesforce
5 Hours AgoSaved
Remote
Orlando, FL
127K-277K Annually
Senior level
127K-277K Annually
Senior level
Artificial Intelligence • Information Technology • Software
The Enterprise Segment Churn Leader will develop strategies to reduce churn and improve retention, lead cross-functional teams, and analyze customer data to present actionable insights to executive leadership.
Top Skills: Customer SuccessData AnalyticsSaaS
5 Hours AgoSaved
Remote
Orlando, FL
85K-100K Annually
Junior
85K-100K Annually
Junior
Security • Cybersecurity
The Mid-Market Account Executive drives sales in cybersecurity solutions for small to medium-sized businesses, managing the full cycle from prospecting to closing deals and ensuring customer success.
Top Skills: Customer SuccessCybersecurityDemand GenerationSales Methodologies
6 Days AgoSaved
Remote
Orlando, FL
145K-165K
Senior level
145K-165K
Senior level
Artificial Intelligence • Marketing Tech • Software • Generative AI • Automation
As the Enterprise Customer Success Manager, you will drive strategic renewals, advocate for enterprise customers, and collaborate across teams to ensure customer success and product adoption.
Top Skills: Ai SolutionsSaaS
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