Top Customer Success Jobs in Orlando, FL

The Customer Success Manager will nurture top accounts, drive adoption and satisfaction, onboard new customers, and manage renewal contracts. Responsibilities include strategic engagement, analyzing customer needs, and collaborating with internal teams.

As a Strategic Customer Success Manager, you will guide enterprise clients in adopting CoLab's platform, ensuring ROI and retention through strong engagement and strategic planning.

Manage post-sale customer journey for Commercial and Enterprise accounts, focusing on adoption, retention, and customer satisfaction. Build relationships and support onboarding efforts while driving business outcomes through structured reviews and planning.

The Director Client Success is responsible for client retention, satisfaction, and growth in the PBM sector, leading the Client Success team and developing strategies for operational excellence and client engagement.

As a Senior Customer Success Manager, you'll drive revenue growth through client relationship management, ensuring customer satisfaction and renewals while aligning products with client goals.

The Customer Success Manager will manage enterprise accounts through the sales journey, ensuring retention and building relationships for expansion.

The Customer Onboarding Specialist is responsible for training and onboarding clients on MerusCase software, maintaining client relationships, resolving inquiries, and enhancing customer satisfaction.

The Customer Experience Manager is responsible for driving customer satisfaction, managing service relationships, and supporting benefit strategies for an assigned book of business.

The Customer Success Support Lead facilitates technical assistance for healthcare clients, oversees helpdesk operations, and collaborates cross-functionally to resolve issues and improve customer experiences.

The Customer Success Manager will manage client relationships, perform data analysis, communicate needs to the product team, and support sales initiatives in healthcare software.

The Senior Customer Success Manager will build long-term relationships with customers, guide them from onboarding to renewal, monitor account health, and advocate for customer needs within the company.