Top Customer Success Jobs in Nashville, TN
Lead the Customer Success team at Findigs, ensuring clients maximize value from our rental platform. Responsibilities include coaching, managing onboarding processes, conducting performance reviews, and acting as the customer's voice for feedback to internal teams.
The Client Services Manager leads a globally distributed B2B operations team, managing customer service relations, training, operational metrics, and performance management while ensuring service efficiency. Responsibilities include scheduling, strategic projects, process development, and collaboration with internal teams. International travel is required.
The Enterprise Customer Success Manager at Overjet is responsible for ensuring customer satisfaction and utilization of the company's software platform. The role involves managing enterprise accounts, executing the customer success strategy, and conducting frequent reviews with accounts and the team.
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The Strategic Customer Success Manager at Smartcat will manage a portfolio of 15-20 major accounts, driving usage and growth through effective onboarding, customer engagement, and identification of expansion opportunities. Responsibilities include meeting quarterly objectives, accelerating customer engagement, and collaborating with internal teams to deliver exceptional support and solutions for multilingual content creation.
The Customer Success Executive will drive post-sale revenue growth by managing executive relationships and addressing customer challenges. Responsibilities include overseeing implementation success, conducting strategic sessions, identifying upsell opportunities, and ensuring high service delivery ratings. This role requires deep knowledge of healthcare IT and a strong background in customer success management.
The Chat Support Associate will engage with veterinary professionals to assist them in purchasing decisions using the Vetcove platform. Responsibilities include responding to inquiries via chat, email, and phone, troubleshooting issues, managing accounts, and collaborating with cross-functional teams to enhance platform features.
The Japan Customer Service Agent will provide excellent customer support to eFax and Jconnect customers through phone and email, addressing inquiries related to account issues, technical problems, billing, and cancellations. The role requires maintaining product knowledge and assisting customers professionally and efficiently while ensuring compliance with guidelines and providing feedback to the team.
The VP of Customer Success will lead the development of a customer operations organization at Spark. Responsibilities include setting strategic vision, managing multi-functional teams, improving customer onboarding, collaborating with sales leaders, and ensuring high customer satisfaction and operational readiness.
As a Commercial Customer Success Manager at Silverfort, you will be responsible for building and maintaining relationships with commercial customers, ensuring the successful deployment of identity protection solutions, and advocating for customer needs internally. This role involves installation and configuration of software in various cloud environments while driving customer value from the platform.
Client Success Managers are responsible for delivering exceptional experiences to clients, addressing escalated issues, and fulfilling special requests. They manage client relationships, identify upsell and cross-sell opportunities, and provide high-level customer support.
Top Companies in Nashville, TN Hiring Customer Success Roles
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