Top Operations Manager Jobs in Miami, FL

Build and operate Firecrawl’s legal operations function from scratch. Responsibilities include implementing contract, compliance, matter management, e-billing, and legal technology systems; managing contract intake and routing; overseeing outside counsel and vendors; tracking legal spend, contract volume, and turnaround times; supporting regulatory research; and automating repetitive workflows with technology and AI. The role partners closely with finance, sales, product, engineering, HR, security, and leadership.

Drive operational and financial performance across multiple markets by owning KPI cadences, forecasting, analytics, workforce planning, fleet productivity, safety, and operational excellence. Build dashboards, automated workflows, playbooks, and scalable operating systems; identify root causes and corrective actions; standardize best practices; support market launches; and lead cross-functional initiatives with regional and market leadership.

Build and lead Polymarket’s fraud operations function, including investigation workflows, SOPs, case routing, escalation paths, SLAs, QA processes, and reporting. Manage Fraud Analysts and BPO partners, oversee performance and capacity, investigate fraud typologies, identify process bottlenecks, and partner with Product, Engineering, Data Science, Compliance, and Fraud Strategy to improve detection, automation, and prevention.

Oversee departmental administrative operations, supervise office staff, develop processes and policies, manage budgets and operational costs, coordinate office services, purchase supplies and equipment, recruit and train employees, and ensure compliance with internal controls and university procedures.

Own the Global Support organization’s annual operating plan, capacity, headcount, and cost models. Lead monthly and quarterly business reviews, develop reporting frameworks, validate metrics, and provide executive-level insights and recommendations. Partner cross-functionally with Support, Finance, Workforce Management, and People to improve productivity, staffing, cost-to-serve, vendor strategy, and customer experience. Use AI and self-service analytics tools to accelerate modeling, reporting, and operational decision-making.

Owns the operational health, governance, and integrity of customer and prospect data across Salesforce, Marketo, Demandbase, and related GTM systems. Responsibilities include data stewardship, deduplication, enrichment, lifecycle management, integration monitoring, synchronization troubleshooting, segmentation support, data-quality dashboards, process documentation, automation improvements, and audit support. Partners cross-functionally with Revenue Operations, Marketing, Sales, Customer Success, Analytics, and Data Engineering to enable reliable reporting, automation, and AI workflows.

Manage restaurant operations, including staff supervision, cash management, and ensuring compliance with food safety regulations. Lead team in delivering customer satisfaction.

Leads multiple fraud operations teams focused on disputes and compliance. Oversees people leaders and individual contributors, sets operational strategy, improves productivity, quality, service levels, and compliance, manages queue health, resolves escalated risk events, and drives cross-functional change. The role also supports recruiting, talent development, AI-enabled efficiency initiatives, Lean Six Sigma practices, and data-driven operational improvements.

Develop go-to-market strategies, lead high-impact cross-functional initiatives, build analytical models and dashboards, and improve operational efficiency. The role analyzes market trends, customer segments, competitive landscapes, and commercial performance while translating data into executive recommendations. It requires strong stakeholder management, leadership, communication, spreadsheet modeling, SQL familiarity, and the ability to leverage AI tools in a fast-paced SaaS environment.

Lead branch operations to ensure safety, service quality, and process compliance. Support the Branch Manager on financial performance, staffing, training, rental operations, vehicle maintenance, and customer communication. Oversee daily schedules, performance management of inside sales reps and drivers, and implement continuous process improvements.

Own and build eMed’s revenue operations function across top-of-funnel marketing operations, lead lifecycle management, routing, attribution, partner referrals, Salesforce data hygiene, and pipeline governance. Establish policies, processes, SLAs, reporting, and forecasting operations while partnering with Sales, Marketing, Channel, Customer Success, and Analytics teams to improve funnel visibility, conversion, data quality, and revenue performance.

Drives operational excellence through data analysis, dashboards, process improvements, and cross-functional project leadership. The role embeds with business units to manage day-to-day operations, investigate trends, answer strategic questions, implement workflows, coordinate stakeholders, track deliverables, and present insights to technical and non-technical audiences. It serves as a strategic partner to operations leadership in a fast-paced, ambiguous environment.

Owns portfolio-wide hotel operations and financial performance analytics, recurring reporting, KPI tracking, executive presentations, and strategic insights for senior leadership. Builds reliable datasets from PMS, POS, CRM, and other systems; improves data quality and system usage; supports development pro formas, property onboarding, and technology-stack integration. Collaborates with Finance, Revenue Management, Operations, and property leaders to identify opportunities, automate workflows, and foster data-driven decision-making.

Leads the renewal operating model, process transformation, reporting, forecasting, and AI-enabled automation. Builds trusted dashboards, improves data quality and forecast accuracy, reduces manual work, and drives cross-functional change across Renewals, Customer Success, Sales, Finance, Data & Analytics, and Information Systems. Establishes governance, controls, documentation, and responsible AI practices while delivering actionable insights and communicating operational progress, risks, and recommendations to senior leaders.

Own strategy and daily operations for Vanta’s mid-to-late funnel upmarket sales motion. Lead opportunity management, forecasting, complex deal structuring, contracting workflows, Rules of Engagement, and cross-functional process improvements. Partner with Sales, Deal Desk, Finance, Legal, and GTM Systems teams to improve seller effectiveness, conversion, sales efficiency, and revenue predictability. Diagnose funnel friction, guide complex deals, align stakeholders, and implement scalable operating-model improvements.

Manage daily imaging operations, optimize workflow and capacity planning, maintain imaging equipment and DR processes, support and train staff, coordinate chain-of-custody/security, and represent the branch on DMS operations and implementation calls.

Own operational reporting, diagnostic analysis, capacity planning, platform administration, system changes, process improvement, and cross-functional program execution. Partner with Product, Engineering, workforce planning, vendors, training, and quality teams to improve operational performance. Lead accountability mechanisms, roadmap alignment, AI and automation initiatives, and scaled delivery while mentoring teammates and influencing without formal authority.

Owns top-of-funnel strategy and revenue operations for Vanta’s Upmarket Sales organization. Responsibilities include lead routing, account assignment, territory management, AE and SDR coverage, account pairing, process optimization, data analysis, and cross-functional GTM initiatives. The role partners with Sales, Marketing Operations, GTM Systems, and Analytics to improve pipeline generation, seller productivity, territory quality, and overall go-to-market efficiency.

Manage the commercial operations function, including CRM health, sales compensation, deal desk, forecasting, pipeline analytics, pricing, and discount governance. Lead growth initiatives, GTM planning, operational improvements, and board and investor reporting. Build financial and operational models, define SaaS metrics, develop dashboards, and translate ambiguous business questions into implemented outcomes while managing a direct report.

Own HubSpot administration, workflow automation, data hygiene, reporting, and integrations across the marketing technology stack. Build and troubleshoot API connections with Salesforce, intent, attribution, and enrichment platforms. Help the marketing team adopt Claude and other AI tools, automate manual processes, document configurations, and support campaign execution. Provide dashboards, ad hoc reporting, and technical problem-solving while maintaining reliable, accurate marketing systems.

Manages business operations for a DSP team by improving processes, documenting workflows, developing analytics and reporting, coordinating business planning, and leading cross-functional initiatives. The role identifies inefficiencies, builds automation and AI-enabled workflows, translates data into actionable insights, supports leadership reviews, and drives scalable operating mechanisms across business, technical, analytics, sales, product, finance, and strategy teams.

Oversee business operations and strategy across departments, using data analysis, workflow management, quality improvement, compliance oversight, and process optimization to achieve strategic objectives. The role develops performance metrics, improves efficiency and satisfaction, supports departmental strategy, and maintains production and quality standards. It is remote but limited to Florida residents.

The Revenue Operations Manager drives forecasting, pipeline visibility, data quality, reporting, quota allocation, capacity modeling, and GTM planning. They build dashboards and executive insights, manage operating cadences, improve CRM processes, and support sales technology selection and optimization. The role partners with Sales, Marketing, Customer Success, Finance, and Analytics to improve revenue predictability, efficiency, and execution.

Leads global operations by setting organizational direction, coordinating functional managers, transitioning regional activities, measuring performance, and improving revenue, expenses, profitability, and margins. Builds global partnerships, supports client onboarding and transitions, ensures consistent operational processes, communicates with stakeholders, and maintains compliance with information governance, HIPAA, privacy, and corporate integrity requirements.

Manage end-to-end billing and revenue operations, including invoicing, collections, revenue reconciliation, trend analysis, reporting, process improvement, and internal controls. Collaborate with finance, sales, and operations teams to align billing with contracts and delivered services, resolve discrepancies, improve collections, and provide trusted revenue insights to leadership.