Top Customer Success Jobs in Jacksonville, FL

The Client Success Executive acts as the primary liaison between Altera and its clients to ensure satisfaction and success. This role involves understanding client needs, promoting product adoption, tracking performance against KPIs, and conducting operational reviews to deliver strategic support.

The Field Support Representative is responsible for installing and repairing thermal insulation jackets, ensuring compliance with HSSE policies, meeting customer expectations, and providing daily reports on project statuses. The role requires technical knowledge, strong communication skills, and the ability to analyze mechanical problems independently.

The Client Operations Associate will enhance customer experiences by addressing inquiries and requests, facilitating resolutions independently or collaboratively with internal teams. A focus on developing accounts payable knowledge, communicating customer needs, and providing training is essential, ensuring that customer satisfaction and retention are prioritized in a fast-paced, dynamic environment.

The Senior Customer Success Associate is responsible for managing customer relationships post-sale, defining success metrics, implementing strategies for account growth, building relationships with stakeholders, and analyzing data to enhance customer performance and satisfaction.

Seismic is inviting candidates to submit their resumes for potential job opportunities. The company emphasizes inclusivity, employee development, and offers various employee benefits. They seek to enhance the skills and productivity of sales teams through their enablement platform, which integrates with major business tools.

The Customer Experience Enablement Specialist coordinates customer reference requests, maintains the knowledge base, facilitates meetings, and assists in process improvements within the Client Operations team. This role requires organizational skills and effective collaboration with various stakeholders to enhance customer success operations.

This position invites candidates to submit their resumes for roles that match their skill set, emphasizing a passion for improving childhood nutrition and a collaborative work environment. The role offers opportunities for diverse cross-functional collaboration and some travel, even in a fully remote setting.